6533b85afe1ef96bd12b89ac

RESEARCH PRODUCT

Taking Organizational Implementation Seriously: The Case of IOS Implementation

Pekka ReijonenHannu VahteraJukka Heikkilä

subject

Process managementKnowledge managementbusiness.industryComputer scienceSupply chainInformation systembusinessArgumentation theory

description

Despite of the rapid technical development, failures in information systems implementation are common and it seems obvious that the implementation of inter-organizational systems (IOS) include all the same possibilities for failures as intra-organizational systems - and unfortunately even some more. In this paper, we present some empirically proven means for avoiding problems during the implementation of IOSs. Our argumentation is based on the idea of organizational implementation of information systems, where the phases before and after the technical implementation are considered to be the most critical ones. The data from a case study are used to illustrate and support the ideas presented.

yearjournalcountryeditionlanguage
2006-01-11
https://doi.org/10.1007/1-4020-7862-5_11