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RESEARCH PRODUCT

Accompaniment and Qualification On-the-Job: Case Study of a Work Integration Social Enterprise

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description

Work Integration Social Enterprises (WISE) have explicit educational and training aims, as important as productivity and competitiveness. In our research, we have studied the features of the people in charge of qualification and accompanying processes as well as on the relations they establish and the strategies they use. In this paper we give an account of the process and results of the work conducted by one trainer in a WISE, in order to describe and analyse teaching and learning processes happening there. We describe a case study entailing a company that we have visited along two and a half years. Our research is qualitative and longitudinal, and the sources we have used are observation, interviewing and also documents analysis. We analyse the features of the accompanying staff (PTA is its acronym in Spanish), her leadership and possibilities of coordination, her style, role as well as the training strategies she uses. We also identify the principles and difficulties of the accompanying process. We conclude that it is key to the accompanying processes work upon personal development as well as teamwork. Furthermore, the PTA must be clear that the accompanying role is more important than her implication in the productive processes, which should be undertaken by someone else.