6533b85efe1ef96bd12c01db

RESEARCH PRODUCT

Designing Performance Management Systems in Academic Institutions: a Dynamic Performance Management View

Federico Cosenz

subject

Settore SECS-P/07 - Economia AziendaleAcademic institutions performance measurement and management systems accountability dynamic performance management view field project

description

This paper illustrates how to design and implement performance management systems in universities by identifying and modeling those factors impacting on academic performance through a dynamic performance management view. Particularly, combining performance management with System Dynamics modeling may allow academic decision-makers to better identify key-performance drivers for pursuing a sustainable performance improvement in universities. In the second section of the paper, a number of examples based on empirical findings from a field project aimed at designing a dynamic performance management model for the University of Palermo are discussed.

http://hdl.handle.net/10447/84011