6533b85ffe1ef96bd12c25ef

RESEARCH PRODUCT

Six Sigma in small- and medium-sized enterprises: a Black Belt project in the Swedish steel industry

Anna ErroreTherese DoverholtAlberto LombardoStefano Barone

subject

Black Belt projectEngineeringBlack Belt educationSettore SECS-S/02 - Statistica Per La Ricerca Sperimentale E Tecnologicabusiness.industryStrategy and ManagementSMESix SigmaSix Sigma methodologyIndustrial and Manufacturing EngineeringManufacturing engineeringOperations managementbusinessBlack beltsmall- and medium-sized enterprise

description

Many big companies around the world have solid Six Sigma infrastructures and it is easy to find in literature successful case studies. Conversely, small and medium-sized enterprises (SMEs) generally suffer lower attention in the literature. This happens because SMEs have only recently approached the methodology; they have weaker connection with the academia; or they do not rigorously pursue the frameworks. This paper is based on a Six Sigma project in a Swedish medium-sized company that produces steel tubes mainly for hydraulic applications. The project focused on the improvement of warehouse activities related to cutting processes. This Black Belt project was part of a Six Sigma education at the Chalmers University of Technology in Gothenburg. The case study offers the opportunity to discuss general and specific issues that a SME faces in the implementation of the Six Sigma methodology and it contributes to connect academic debate to practical experience in industry.

https://doi.org/10.1504/ijssca.2014.064259