6533b861fe1ef96bd12c5784
RESEARCH PRODUCT
Process-oriented knowledge system for health professionals as a tool for transition to hospital process orientation
Juris Bārzdiņšsubject
Process managementSelf-managementSociotechnical systemLeadership and Managementbusiness.industryProcess (engineering)030503 health policy & servicesHealth Policymedia_common.quotation_subjectControl (management)03 medical and health sciences0302 clinical medicineOrder (business)Orientation (mental)Process orientedMedicineOperations managementQuality (business)030212 general & internal medicine0305 other medical sciencebusinessmedia_commondescription
AbstractHospitals face increasing pressure to reduce costs, improve efficiency, and guarantee a quality of services. This is perhaps the main reason why hospital process orientation (HPO) – a view on a hospital being a group of processes organized around patients with similar needs is a growing field of interest among hospital managers and researchers. The theoretical research of the content of hospital activities was performed in order to determine the main distinct characteristics in hospital organization that determine the specifics for a process-oriented knowledge system. A conceptual proposal of a technological tool was elaborated taking into account the limited control of hospital management over clinical process dominated by the doctor's decision-making and self-regulating activities.
| year | journal | country | edition | language |
|---|---|---|---|---|
| 2016-09-20 | International Journal of Healthcare Management |