6533b86efe1ef96bd12cbe1d

RESEARCH PRODUCT

Usability challenges in digital learning solutions

Veera KenttäläRebekah RousiTerhi PankalainenMarja Kankaanranta

subject

Pluralistic walkthroughCognitive walkthroughComputer scienceUsability inspectioncomputer.software_genredigital learning solutionsUsability labSoftwareusability problemsHuman–computer interactionHeuristic evaluationUsability engineeringDigital learningComponent-based usability testingWeb usabilityta113Universal usabilityAgile usability engineeringkäytettävyysMultimediabusiness.industrySystem usability scaleheuristic evaluationUsabilityusabilityUsability goalsUser interfacebusinesscomputer

description

Usability is a key element in successful software. Ensuring the technical usability of a learning solution enables users to focus on their main task, learning. The purpose of this paper is to demonstrate the results of heuristic usability evaluations of digital learning solutions. Heuristic evaluations were conducted on 24 digital learning solutions from one country (Finland) and two country groups (Asian countries and Spanish speaking countries) concentrating on the usability of the user interface of each evaluated solution. The main results of this study indicate that a few heuristics cover the majority of all usability problems (UPs) observed in learning solutions, but these heuristics contain a relatively low proportion of the UPs rated as severe. The results also indicated differences in the usability problems (UPs) observed between different types of digital learning solutions and between digital learning solutions from different countries or country groups. peerReviewed

yearjournalcountryeditionlanguage
2015-10-012015 IEEE Frontiers in Education Conference (FIE)
https://doi.org/10.1109/fie.2015.7344053