6533b872fe1ef96bd12d2fda

RESEARCH PRODUCT

A two-phase insertion technique of unexpected customers for a dynamic dial-a-ride problem

Raffaele PesentiLuca CoslovichWalter Ukovich

subject

transportationService (business)Operations ResearchInformation Systems and ManagementGeneral Computer Sciencebusiness.industryDial a rideComputer scienceDial-a-ride; Dynamic vehicle routing; Insertion heuristics; Transportationinsertion heuristicManagement Science and Operations ResearchPhase (combat)Industrial and Manufacturing Engineeringdynamic vehicle routinginsertion heuristicsModeling and Simulationtransportation; dynamic vehicle routing; dial-a-ride; insertion heuristics; Operations Researchbusinessdial-a-rideSimulationComputer network

description

Abstract This work deals with a dynamic dial-a-ride problem with time window constraints. In particular, new unplanned requests for service may arise at a vehicle stop and the driver must decide in real-time whether to accept or reject them. For this problem, we have developed a two-phase insertion algorithm based on route perturbations: the first phase, which is run off-line when the vehicle moves between two successive stops, aims at creating a feasible neighborhood of the current route; while the second phase, which is run in real-time every time a new request occurs, inserts, when possible, the delivery stop of the new customer in the current route.

https://doi.org/10.1016/j.ejor.2005.02.038