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RESEARCH PRODUCT

Problems of Monetary Rewards in Tourist Organizations

subject

description

Over years, management and marketing have been influential and useful to organize the working condition in modern corporations in tourism fields. The classical literature suggests that motivated workers enhance their commitment to the goal of the corporation. In this process, the assistance of managers is vital to achieve the success. In doing so, the program of incentive (monetary awards) gives to workers a reason to internalize management decisions. This not only is not truth, but also, we have found in this case-study opposite evidence. The capital somehow disorganizes the human relations and harmony in service organizations. Of course outcomes of this review should not be extrapolated to other unit of analysis; this is valid only for this organization.