6533b874fe1ef96bd12d6016

RESEARCH PRODUCT

Microfinance

subject

description

This chapter gives the reader an introduction to microfinance and reports how the industry has moved from generally being praised to increasingly being criticized. Particularly, the chapter addresses the concern that microfinance institutions chase profits and are moving away from the poor-customer segments. The authors' findings indicate that rather than being an industry with high profits, the industry struggles with high costs and low earnings. They also find that the focus on serving poor customers did not change over time. Thus, the ‘mission drift’ claim cannot be confirmed.