Search results for " Azienda"

A Clientelistic Perspective of Managing Municipal Solid Waste System: An Analysis of the Social Impact of clientelism on the Municipality of Palermo

2014

This thesis aims to analyse the impact that clientelistic political pressures produces on the performance of Amia S.p.A., namely the public utility responsible of managing the solid waste management system of the municipality of Palermo, by making particular reference to the phenomenon of overstaffing. Synthetically, clientelism consists in a series of reciprocal convenience-based relationships between politicians and citizens, commanding unequal resources and involving mutually beneficial transactions in terms of economic, social and political consequences. The motivation of this research arise from the conviction that a deep analysis of this phenomenon, on one hand, could offer a greater …

NEW FINANCIAL RECOVERY PLANS OF ITALIAN LOCAL GOVERNMENTS: AN ASSESSMENT USING OUTCOME-ORIENTED DYNAMIC PERFORMANCE MANAGEMENT

This Ph.D. thesis investigates the new financial recovery plans as instruments which aim to avoid the bankruptcy of local governments in difficulties. This tool was approved by the Italian Central Government by Law Decree No. 174 of 2012. The goal of this work is to verify whether a recovery plan is capable of ensuring fiscal discipline and financial sustainability. The literature on the subject focuses mainly on two aspects: the description of legal framework and the static analysis of recovery plans. The present research, instead, explores the drafting process of recovery plans by investigating the local governments’ decision-making process and the involvement of stakeholders in planning …

Understanding how Human Resource Knowledge Accumulation, Depletion Processes impact on a Service Firm Performance

2016

This paper outlines how soft stock variables, such as human resource knowledge and more broadly Intellectual Capital (IC), accumulation and depletion processes are dynamically interrelated with firm performance. To this goal, the author suggests a framework making explicit the relationships between policy levers, strategic resources, drivers, end-results and performance indicators. The author argues that to explain a firm superior performance, it is not sufficient to look at the endowment of strategic resources in a given moment of time; it is instead required to investigate over time company strategic resources accumulation and depletion processes and how such assets are interconnected wit…

Exploring intellectual capital in a call centre through a 'system dynamics' resource based view

2008

This paper examines alternative Intellectual Capital (IC) investment policies in a dynamically com­ plex system in order to explain differences in firm performance. The analysis is supported through the use of a System Dynamics (SD) simulation model. This paper is based on the hypothesis that in order to explain superior performance, it is not sufficient to look at the endowment of strategic resources; it also requires an analysis of the dynamics of resource accumulation and depletion processes, which stem from management policies. To assess the impact of ICon company performance, a conceptual framework and an SD simulation model are developed. Finally, the results from alternative scenario…

Using a Dynamic Performance Management approach to reinforce the benefits of territorial strategic planning

2013

The purpose of this paper is to present how system dynamics (SD) can be used to enrich performance management in local government and to foster a common shared view of the relevant system’s structure and behavior among stakeholders for territorial strategic planning. We begin by framing how dynamic complexity through SD modeling can support consensus building among different stakeholders within a territory, which moves beyond the traditional view of strategic planning within the context of a single jurisdiction. A Dynamic Performance Management (DPM) approach, as shown by our case-study, may help such players to overcome possible barriers to collaboration because of its support to better de…

Measuring and Managing the Performance of Territories as a hybrid field of study and practice: a System Dynamics Approach

2014

The purpose of this paper is to illustrate how system dynamics (SD) modeling can be used to enrich performance management in local government and to foster a common shared view of the relevant system’s structure and behavior among stakeholders for territorial strategic planning. This is a quite hybrid field of analysis in performance measurement/management. In fact, in this context, performance is not primarily related to the single institutions in a regional area; it is rather associated to the territory where they operate. We begin by showing how framing dynamic complexity through SD modeling can support consensus building among different stakeholders in a territory. This shifts the atten…

Enhancing Collaborative Governance to Build Active Citizenship through Social Inclusion in Historical Neighborhood Regeneration: A Dynamic Performanc…

2021

Active citizenship and collaborative governance can be supported to enhance urban regeneration and social inclusion through Dynamic Performance Governance (DPG). The problem of urban decay and urban decline is identified as the main problem that continues to affect cities and urban areas. The study focuses on the urban regeneration experience of the historic urban neighborhood of Ballaro which is located in the historic city of Palermo. Urban regeneration is essential for transforming urban neighborhoods which are at risk of decline and blight. However, the lack of a social aspect such as social inclusion through active citizenship was identified to affect the sustainability of urban regene…

I Conti del Teatro Massimo. Contesto economico-politico e Analisi dei flussi finanziari

2018

L’Italia è universalmente considerata il “Paese dell’Arte” per definizione. Con un patrimonio storico incalcolabile, una concentrazione di beni culturali e fenomeni storici unici al mondo quali il Rinascimento, non sembra oggi possibile costruire una storia universale dell’arte senza passare in qualche modo dall’Italia. Gli studi sulla storia dell’arte sinora hanno privilegiato l’aspetto puramente estetico della storia stessa, o – quando si è voluto prendere in considerazione il contesto istituzionale di riferimento – questo ha riguardato solamente o in gran parte il contesto politico, relativo ad esempio al mecenatismo, ovvero quello antropologico, cioè dei fermenti culturali, filosofici, …

"Public Governance of Cultural Heritage". Using the institution of Trust to recover the degraded cultural assets owned by a Municipality

In Italy, the cultural heritage care has always been charged primarily to the State or,more generally, to the Public Sector, especially in the light of its natural aptitude to pursue general interests. However, nowadays the primacy of the public actors (first and foremost the Municipalities, viewed more and more as main actors in charge for the care of cultural heritage), risks being questioned by increasingly stringent budgetary constraints. The latter have been compromising the capability to guarantee a fair and widespread protection and to make the cultural heritage available to the community, as witnessed by the progressive accumulation of degraded or abandoned cultural heritage over ti…

Nurturing Entrepreneurial Culture and Attitudes in Universities: Experiences at the University of Palermo

2016

The aim of this paper is to contribute in the debate about academic entrepreneurship and the role of universities focusing on the analysis of the long term process of establishing and running an university incubator, and on the relationship between perseverance and results in promoting the exploitation of academic research and contributing to cultural change in an area where entrepreneurial spirit is not part of tradition. The paper focuses on analysing the experience gained at the University of Palermo in promoting and supporting, for the last ten years, the creation of innovative business initiatives and academic start-ups through the incubator run by the Consorzio ARCA. The paper present…