Search results for " Performance Management"

Applying Dynamic Performance Management to foster collaborative governance in Higher Education: A conceptual framework

2020

Higher education is characterized by growing complexity and uncertainty, which highlight how wicked issues cannot be addressed by one organization acting alone. A collaborative governance approach is here proposed to tackle these issues. Such a perspective has been implemented widely, from public services design and delivery to infrastructure development and environmental protection. Although higher education is not less critical than the above areas, less attention has been paid to collaborative governance in this feld. To foster collaborative governance in higher education, based on a literature review, we develop a conceptual framework using the dynamic performance management approach. T…

DESIGNING OUTCOME-BASED PERFORMANCE MANAGEMENT SYSTEMS THROUGH SYSTEM DYNAMICS MODELLING TO FRAME CORRUPTION BEHAVIOUR IN PUBLIC PROCUREMENT

Corruption is one of the most significant problems facing Serbia. While there are some signs that corruption may have become less rampant in recent years, available evidence suggests that corruption levels are still high while trust in key institutions is low (European Commission, 2014). This phenomenon is ubiquitous and has serious consequences on a country’s public welfare. Numerous conducted studies have mainly focused on specific characteristics such as economic issues, legal issues, social propositions, impact on national development, and about economic policy. The rationale of this research is to concentrate on a specific Anti-Hail Public Service provider in Serbia by not only explori…

Il “costo standard unitario di formazione per studente in corso” a supporto della progettazione delle politiche e strategie accademiche secondo una p…

2016

La recente introduzione del “costo standard di formazione per studente in corso” quale criterio per la valutazione ministeriale degli atenei impone un profondo ripensamento delle metodologie e degli schemi sottostanti alla progettazione dei sistemi di governo e di misurazione della performance adottati all’interno delle università italiane. Tale ripensamento deve essere esteso – attraverso una prospettiva sistemica – anche alla valutazione delle attività di Terza Missione che producono un impatto sul territorio di riferimento. Con l’obiettivo di supportare l’attività di diagnosi e la successiva ridefinizione delle politiche e strategie delle istituzioni accademiche, il presente studio mira …

A DYNAMIC PERFORMANCE MANAGEMENT APPROACH TO ASSESS HOW DECENTRALISATION POLICIES MAY REDUCE ENVIRONMENTAL POLLUTION FROM MINES IN ZAMBIA

The economics of pollution in general and pollution control in particular is a relatively new branch of economic science. This has brought about economic and social interest due to the fact that most of the pollution is caused by economic activity such as mining. Pollution from mining has become a world-wide problem. While environmental problems vary in detail, it is a fact that mining emits damaging pollutants, a reason this study was undertaken. As a result of this, threats to the environment and human health continue to escalate. This research aimed at investigating how a Dynamic Performance Management approach, through System Dynamics, may support policy-makers and public managers in im…

Designing a Dynamic Performance Management System to support Local Health Authorities’ Managers in facing patients mobility

2013

Enhancing Social Housing Governance in Vietnam through Dynamic Performance Management – Towards sustainable social housing

2020

This thesis aims to show how to enhance social housing governance through system dynamics and dynamic performance management. Particularly it analyzes the Vietnam housing sector and also social housing governance to identify possible political leverage upon which to intervene in order to improve the performance of the whole system. During the last decades, social housing emerged as a critical problem for both national and local governments. A main driver of social housing has been recognized in the increasing population size, as well as the in the urbanization of big cities, the growing number of nuclear families, affordability and land management and urban planning. The management of socia…

Using System Dynamics to Enhance Performance Management in Local Government: An Application to Residential Refuse Collection

2012

While some scholars have suggested that the forces of New Public Management are now in decline (Hughes, 2003), a clear success story of this reform is the use of performance measurement in the public sector for tracking the outputs and outcomes of service delivery. In fact, research has demonstrated that well-managed performance measurement systems are critical for accurately and systematically demonstrating operational accountability in governmental organizations (Rivenbark, 2007). However, we must be cautious in how we think about the use of performance measurement systems because of their two distinct parts as described by de Lancer Jules and Holzer (2001). The first part involves adopti…

Prevention and Mitigation of Rural Higher Education Dropout in Colombia: A Dynamic Performance Management Approach.

2023

Background: Dropout in higher education is a socio-educational phenomenon that has the scope to limit the benefits of education as well as to widen social disparities. For this reason, governments have implemented various public policies for its prevention and mitigation. However, in rural populations, such policies have proven to be ineffective. The aim of this paper is to simulate public policy scenarios for the treatment of school dropout in rural higher education in Colombia from a Dynamic Performance Management approach. Methodology: To achieve the aim, a parameterised simulation model was designed with data from Colombian state entities in rural higher education. Five simulations were…

Combing System Dynamics Modeling and Performance Management Systems to Frame the One Stop Shop Service: a Case Study Based on Palermo's Municipality

The Italian public sector is characterized by a great number of stakeholders, both public and private. That’s the reason why, in the past, dealing with public issues meant to face different actors and administrations, to solve the several number of bureaucratic requirements. In particular, the field of new business activities was very complex. This area was characterized by huge fragmentations among the public bodies involved. In fact, if an entrepreneur wanted to open a new business, it was necessary to deal with different subjects to obtain the mandatory permits, license and authorizations. Accomplishing all the steps, without any support from the public sector, implied an increase of cos…

Why do Traditional Performance Management Systems in Healthcare not always lead to Improved Performance? Outlining the Unintended Consequences of the…

2021

Researchers all around the globe have not yet come to an end as regards the supposed positive impact of traditional performance management systems in healthcare, and some research has shown that, paradoxically, performance management policies do not always lead to improved hospital performance. Despite the extensive research identifying the “pitfalls” of the NPM reforms around Europe and the unintended consequences for hospital staff and patients, little is known about the mechanisms that caused those negative effects, which essentially creates a research gap worth investigating. This PhD study tries to address this gap and show why do traditional PM Systems in healthcare not always lead to…