Search results for " Scandal"
showing 2 items of 12 documents
Corporate Social Irresponsibility and Competitive Advantage: Lessons from Parmalat’s Turnaround
2012
The large number of scandals which rocked the corporate world since the end of the twentieth century have fueled a considerable body of research regarding the factors which drove companies to adopt socially irresponsible behaviors and the institutional remedies which may discourage the repetition of such episodes. Today, the time lag since the initial upsurge of corporate scandals allows to shift attention towards the post-scandal turnaround processes brought about by such companies and the factors which influence their performance. Through the in-depth longitudinal study of a particularly successful turnaround which occurred at Parmalat and its comparison with other partially overlapping c…
Volkswagen Emission Crisis : Managing Stakeholder Relations on the Web
2016
Organizations establish their own profiles at social media sites to publish pertinent information to customers and other stakeholders. During a long and severe crisis, multiple issues may emerge in media interaction. Positive responses and prompt interaction from the official account of e.g. a car manufacturer creates clarity and reduces anxiety among stakeholders. This research targets the Volkswagen 2015 emission scandal that became public on Sept. 18, 2015. We report its main phases over time based on public web information. To better understand the online interaction and reactions of the company, we scrutinized what information was published on VW’s official web sites, Facebook, and Twi…