Search results for " System Dynamics"

DESIGNING DYNAMIC PERFORMANCE MANAGEMENT SYSTEMS TO IMPROVE THE COMPETITIVENESS, ECONOMIC AND SOCIAL CAPITAL OF ITALY. An institutional and holistic …

2013

A System Dynamics Approach to Evaluate Incentive-based Policies, Human Resource Motivation and Performance of Public Sector Organizations

2014

This paper tries to analyze - through a System Dynamics approach - positive and negative effects caused by human resources‘ (de)motivation in terms of productivity and quality of performance in public sector organizations. Therefore, motivation is here meant as an inclination to fill a gap between a desired and an actual level of productivity; this can be achieved through a set of policies aimed to encourage, sustain and address human resource behaviour in a working setting. As a consequence of such policies, public sector organizations would increase their productivity and effectiveness, thereby improving the level of wealth to the community they work for. But how does work motivation infl…

Using System Dynamics to Assess a Web 2.0 Governance Model for Public Service Delivery

2011

In the last decade Public Administrations (PA) have introduced new governance models to design, implement and deliver public services to citizens. Such models have been also driven by the New Public Management (NPM) movement, which contributed to increase the pressure on PA, of both central governments and communities, to design more citizen-centric oriented services aimed to improve PA outcomes, efficiency and accountability. A key-lever on which PA can act on to reach the above goals is the use of WEB 2.0 technologies, which can enhance a fruitful collaboration between citizens and PA, not only in an ex-post analysis, but also, and in particular, in an ex-ante phase, letting the final use…

Enhancing the governance of local areas through Dynamic Performance Management

2017

This doctoral dissertation applies the findings of explanatory studies in the field of Dynamic performance management (DPM) to the public sector. Purpose. This work aims to show how DPM may support decision-makers in outlining sustainable policies for local areas. The study investigates local areas as meta-organizations. Design. The research takes a relativist perspective and investigates social phenomena through a deductive-inductive approach where qualitative research strategies assume a descriptive account in accordance with management science and System Dynamics (SD) tradition. The systematic review of the evolution of management models of public sector organizations sets the ground for…

Analyzing Business Dynamics of Ride-Hailing Services: A DPM Approach Applied to Uber Inc.

2018

Purpose – The purpose of this paper is to explore business dynamics of a rising ride-hailing service industry through case study and foster understanding of hypothetical feedback effects within the broader system. Design/methodology/approach – The research adopts the dynamic performance management framework with simulation-based methodology for developing a dynamic case interpretation of specific type of business complexity. Findings – Scenario analysis shows that changes in the commission percentage for drivers, and cutting prices for customers (car hailers) by competitors have significant impacts on the car hailing industry. Research limitations – The findings of our analysis are limited …

The production management of hazelnuts in province of Cuneo, under a system dynamics approach. How the dormice affect its performance.

2019

The production of hazelnuts represents an important resource in several Italian rural areas. Sicily and Piedmont, ones of the most important producers of hazelnuts, are affected by the presence of a rodent (Glis Glis), that has reduced considerably the production of hazelnuts. This project aims to show the complexity of the issue by using a System Dynamics (SD) approach to help the decision-makers to implement an optimal policy to improve the performance of production management of hazelnuts, taking as example the case of Province of Cuneo. By using the case of Province of Cuneo where Policy-makers have applied some policies to reduce the impact of the presence of the rodent, a SD microworl…

Tourism Governance at Stake: supporting decision makers in a small town through an Interactive Learning Environment

2016

IMPROVING THE COMPETITIVENESS OF ITALIAN PUBLIC UNIVERSITIES THROUGH INTERNATIONAL Ph.D. PROGRAMMES: A DYNAMIC PERFORMANCE MANAGEMENT APPROACH

Il presente lavoro ha un duplice obiettivo: illustrare l’importanza dei processi di internazionalizzazione come strumenti adottabili per sostenere e alimentare la performance dell’azienda ateneo al fine di accrescerne la competitività e, conseguentemente, applicare un sistema di performance management “dinamico” ad un caso di studio al fine di mostrarne la validità. Nel primo capitolo del presente lavoro vengono illustrate le caratteristiche salienti del Dottorato di Ricerca come settore all’interno dell’azienda pubblica “Ateneo”, evidenziandone le peculiarità specifiche, gli attori chiave, gli stakeholders, e il quadro normativo di riferimento. In particolare l’attenzione viene focalizzata…

Supporting Multi-Sided Platform firms to maintain rapid growth (and to avoid failure) over time through a Dynamic Business Modelling approach

2020

Over the last few decades, the diffusion of the sharing economy has nurtured continuous changes in business model opportunities with multi-sided platforms (MSPs) in many industries. MSPs are digital exchange platforms aiming at connecting unmatched demand- and supply- side participants through the use of internet technology. In many cases, such start-up initiatives have led to the creation of scale-up or high-growth firms (HGFs). However, in spite of the significant contribution to both economic development and employment, current studies seem to investigate primarily in an isolated perspective HGFs, MSPs and their business model innovation (BMI). The existing literature on HGFs focuses on …

A System Dynamics Approach to Analysing the Effect of Clientelism on Public Organizations Performance in Italy

2010

This paper tries to analyse the effects of political clientelism on the performance of public utilities and organizations in Italy. Shortly, clientelism consists in a series of reciprocal convenience-based relationships between politicians and individuals, commanding unequal resources and involving mutually beneficial transactions in terms of economic, social and political consequences. The motivation of this research stems from the fact that analysing the effect of clientelism may contribute in (1) improving the quality of electoral strategies and the resulting public policies and (2) managing the performance of public organizations according to a sustainable perspective. Hence, the key is…