Search results for " business."
showing 10 items of 5380 documents
The roles of information systems in a value net
2002
The effects of two-way communication and chat service usage on consumer attitudes in the e-commerce retailing sector
2018
In e-commerce retailing (e-retailing), where competitors are only one click away and prices are easy to compare, providing superior customer service and reciprocal communication via a company’s website are important aspects of attracting and retaining customers. One increasingly popular solution to improve customer service is a “live chat” interface that allows consumers to have real-time conversations online with customer service agents. As the literature on the impacts of real-time communication via live chat is currently very limited, this study develops and tests a model that demonstrates the moderating effects of a chat service on the relationship between two-way communication (i.e., a…
Digital advertising around paid spaces, e-advertising industry’s revenue engine : A review and research agenda
2017
We develop and describe a framework for research in a particular segment of digital advertising. Internet Advertising Paid Slots and Spaces (IAPS) is a neologism and work almost like a stock exchange for buying and selling advertising in various formats on designated spaces around web and make a significant contribution to Internet advertising revenues. These paid spaces were found to encompass diverse areas of Internet advertising that include search engine marketing, social media advertising and display advertising. Given the complexity of the modern digital advertising eco system, this literature review seeks to provide clarity, up-to-date knowledge and ongoing insights into Internet adv…
Online support for vulnerable consumers: a safe place?
2017
Purpose This paper aims to examine the service experience in an online support community of consumers to understand the nature of social support and how it is experienced and enacted by vulnerable consumers. Design/methodology/approach A netnographic study was conducted to examine vulnerable consumers’ participation in an online support group for weight management. The Linguistic Inquiry Word Count (LIWC) program was used, and additionally data were coded using open coding. A hybrid approach to data analysis was undertaken using inductive and deductive methods. Findings The findings suggest online social support groups can be used as an online “third place” to support vulnerable consumers, …
International joint venturing : understanding entry to Chinese market area through cultural dimension analysis and network theory
2012
The main aim of this thesis is to analyze how Joint Venture Company survives in China with special policy and environment. With China implemented reform and opening to outside world, China has developed at a supernormal speed in absorbing foreign investment and has made great achievements attracting the world attention. Many foreign companies want to expand business into Chinese market. As one form of market entry, Joint Venture companies have more advantages for further development. The analyses of the paper are mainly based on an interview for a Finnish Technology company in Kajaani City. From the understanding of the Cultural dimension and the internationalization of the Network theory, …
Visible organisational boundaries and the invisible boundaries of the scholarly profession
2022
The role of universities in knowledge production has changed. Although most higher learning still takes place in universities, knowledge is increasingly produced in collaborative networks comprising partners from different sectors (Välimaa, J., V. Papatsiba, and D. M. Hoffman. 2016. “Higher Education in Networked Knowledge Societies.” In Re-becoming Universities, The Changing Academy – The Changing Academic Profession in International Comparative Perspective. Vol. 15, edited by D. M. Hoffman and J. Välimaa, 13–39. Dordrecht: Springer). In addition, the focus of universities’ personnel policies has shifted from supporting professional inclusion and exclusion towards supporting the national d…
The role of social capital in intra-family succession : ensuring the transition of networks to the second generation
2017
Given the era of the new economy the role of social capital is even more important and the preservation and transfer of it in a situation of intra-family succession should be one of the major considerations when conducting succession planning. Relationships as form of assets are often neglected and this study emphasizes the role of social capital in the future success of a company. The aim of this study is to shed light on the role of social capital during succession and focus on the competitive advantage it is able to bring to the company. This study uses qualitative and interpretive analysis approach in order to determine the role of social capital, the creation and management of social n…
Internationalization of family-controlled SMEs from the process, network and socioemotional wealth perspectives
2016
Perheyritysten kansainvälistyminen on saanut vähän huomiota kansainvälisen liiketoiminnan tutkimusalalla. Tämä laadullinen tapaustutkimus tarttuu tähän tutkimusaukkoon ja lähestyy teemaa jopa perheyritysten kansainvälistymistutkimuksessa itsessään suhteellisen vähälle huomiolle jääneiden näkökulmien kautta: prosessi, verkosto ja sosioemotionaalinen vauraus (socioemotional wealth, SEW). Tämä tutkimus tarjoaa vastauksia siihen, kuinka perheiden kontrolloimat pk-yritykset rakentavat kansainvälisiä verkostoja, minkälaisia ulkomaiset verkostosuhteet ovat ja missä määrin SEW selittää yritysten kansainvälistymistä. Jotta tutkimustavoitteilla olisi heijastuspintaa, tutkimusta varten tehtiin kattava…