Search results for " dynamic performance management"
showing 10 items of 32 documents
Analyzing Business Dynamics of Ride-Hailing Services: A DPM Approach Applied to Uber Inc.
2018
Purpose – The purpose of this paper is to explore business dynamics of a rising ride-hailing service industry through case study and foster understanding of hypothetical feedback effects within the broader system. Design/methodology/approach – The research adopts the dynamic performance management framework with simulation-based methodology for developing a dynamic case interpretation of specific type of business complexity. Findings – Scenario analysis shows that changes in the commission percentage for drivers, and cutting prices for customers (car hailers) by competitors have significant impacts on the car hailing industry. Research limitations – The findings of our analysis are limited …
IMPROVING THE COMPETITIVENESS OF ITALIAN PUBLIC UNIVERSITIES THROUGH INTERNATIONAL Ph.D. PROGRAMMES: A DYNAMIC PERFORMANCE MANAGEMENT APPROACH
Il presente lavoro ha un duplice obiettivo: illustrare l’importanza dei processi di internazionalizzazione come strumenti adottabili per sostenere e alimentare la performance dell’azienda ateneo al fine di accrescerne la competitività e, conseguentemente, applicare un sistema di performance management “dinamico” ad un caso di studio al fine di mostrarne la validità. Nel primo capitolo del presente lavoro vengono illustrate le caratteristiche salienti del Dottorato di Ricerca come settore all’interno dell’azienda pubblica “Ateneo”, evidenziandone le peculiarità specifiche, gli attori chiave, gli stakeholders, e il quadro normativo di riferimento. In particolare l’attenzione viene focalizzata…
Building on Entrepreneurs’ Leadership through ‘Lean’ and Dynamic Performance Management Systems in Small and Micro Firms. Challenges and Missed Oppor…
2014
This paper frames the potential benefits of ‘lean’ and dynamic performance management (PM) systems for small and micro enterprises. In this context, the ‘lean’ attribute is used to characterize a different approach in applying PM to small firms, in respect to larger organizations. In fact, such systems may exploit the entrepreneur’s tacit knowledge and build on leadership, by incorporating individual attributes into organizational routines. Related to small and micro firms, direct experience and case-studies suggest that their sudden crises and demises are often a product of gradual – internal and external – phenomena that entrepreneurs are not enabled to selectively and promptly detect and…
Reframing a Damaged Regional Brand on a Global Scale through Cultural and City Diplomacy - the Case of Sicily under a Dynamic Performance Governance …
2020
NEW FINANCIAL RECOVERY PLANS OF ITALIAN LOCAL GOVERNMENTS: AN ASSESSMENT USING OUTCOME-ORIENTED DYNAMIC PERFORMANCE MANAGEMENT
This Ph.D. thesis investigates the new financial recovery plans as instruments which aim to avoid the bankruptcy of local governments in difficulties. This tool was approved by the Italian Central Government by Law Decree No. 174 of 2012. The goal of this work is to verify whether a recovery plan is capable of ensuring fiscal discipline and financial sustainability. The literature on the subject focuses mainly on two aspects: the description of legal framework and the static analysis of recovery plans. The present research, instead, explores the drafting process of recovery plans by investigating the local governments’ decision-making process and the involvement of stakeholders in planning …
Enhancing Waste Governance through Dynamic Performance Management. An analysis of the Sicilian Waste System.
Tackling wicked problems in performance management and governance of public health: an empirical analysis of COVID-19 vaccination strategies
2023
PurposePublic health strategies and activities are intrinsically complex. According to the literature, this “wickedness” depends on the different interests and expectations of the stakeholders and the community, the fragmented governance of the related services and the challenges in measuring and assessing public health outcomes. Existent performance measures and management systems for public health are not designed to cope with wickedness since they are mainly focused on inputs and outputs, neglecting broader outcomes because of their long-term impact and the poor accountability of results. This research aims to tackle this shortfall by adopting a dynamic performance management (DPM) appro…
Co-produzione di valore nei servizi museali e performance multidimensionali: un approccio dinamico a supporto del management culturale
2021
Contesto della ricerca: nei piccoli centri urbani la co-produzione di servizi museali può essere una leva per la generazione di valore pubblico. Obiettivi del paper: lo scritto mira ad illustrare come un approccio multidimensionale di performance governance sia in grado di offrire una prospettiva sistemica per l’identificazione degli outcome gestionali, organizzativi e di comunità nonché di evidenziare leve per il miglioramento dei processi di generazione di valore nei musei e a beneficio della comunità. Metodologia: dapprima si è proceduto alla revisione della letteratura sul tema della co-produzione di servizi pubblici. Per analizzare le performance di tali contesti collaborativi si è cos…
Enhancing the Collaborative Governance in Post-disaster Reconstruction: A Dynamic Performance Management Approach
2020
The impact of natural disasters on human life was blatantly demonstrated through media reports of recent events such as the Ache tsunami in 2004, Hurricane Katrina in 2005, the Wenchuan Earthquake in 2008 and Tohoku Earthquake and Tsunami in 2010-2011. Rising from the rubbles, our societies strive to learn from the experiences of how to build a better life and avoid future catastrophes. Post-disaster reconstruction (PDR) plays a crucial role in providing a safer and more resilient living environment for people, particularly for those disaster victims. This thesis focused on how implementing a collaborative governance approach in post-disaster reconstruction can offer effective solutions to …
Political Patronage in a Small Italian Local Government: An Outcome-Based DPM Approach on Fiduciary Practices
Corruption is “the abuse of public office for personal gain” (World Bank, 1997: 8). Although this definition captures a broad notion of corrupt behaviour, many forms of corruption actually occur in small municipalities each reflecting context-specific features and dynamics. Their impacts are rather evident, but their cause-effects relationships are not always clear, so that tangled issues may ineluctably arise without an apparent explanation. As such, a systemic focus is needed in order to gain an insightful understanding of particular configurations of malfeasance at local level in the attempt to hinder them in the future. The aim of this research project is to explore the dynamic relation…