Search results for " satisfaction"
showing 10 items of 1276 documents
La calidad percibida de los servicios deportivos: diferencias según instalación, género, edad y tipo de usuario en servicios náuticos. (The perceptio…
2008
En el ambito de la gestion deportiva, la calidad de losservicios deportivos y la satisfaccion de los usuarios es un area de gran desarrollo. Este trabajo pretende determinar el grado de calidad percibida en unos servicios deportivos de caracter publico como son unas escuelas de actividades nauticas. Para ello se analizaron 2375 usuarios de estas escuelas que contestaron un cuestionario sobre calidad de servicio percibida y satisfaccion con el servicio recibido. La escala de calidad percibida utilizada determino diez dimensiones de calidad: las clases, el tiempo libre, el entorno nautico, los horarios, la comida, el material nautico, la comida complementaria, la conserjeria, la limpieza y la…
Work and life balance – the new age management matter
2019
Even apart from the dramatic statistical data about sicknesses caused by imbalance and burnout, surveys make it clear that individuals are struggling to enjoy living because of the growing workload and the persistent presence of technologies around us (EQLS, 2016). Work-life imbalance causes loss for companies for several reasons - intentional or unintentional absence at work, high employee turnover, low productivity, insurance costs etc. The scientific question arises from the fact that until now there have not been clear researches which indicate the model of how the work and life balance (WLB) or imbalance is being created. Particularly, author is interested in how the interaction betwee…
Does hormone treatment help Polish transgender individuals cope with stress?
2023
Introduction: The results of Polish studies indicate that transgender individuals have lower quality of life than cisgender people. Research shows that hormone treatment and transition-related surgeries can buffer the stress’ impact on the quality of life of transgender people. The objective of this study was to explore whether hormone treatment and transition-related surgeries moderate in the relationship between stress and life satisfaction in transgender individuals. Material and methods: One hundred twenty-four transgender individuals in the age between 18 and 53 years old (M = 23.60; SD = 6.32) participated in the presented study — 41 transgender women and 83 transgender men. Recruitme…
Managing Teachers' Job Attitudes: The Potential Benefits of Being a Happy and Emotional Intelligent Teacher
2021
According to the broaden-and-build theory of positive emotions, the frequency of positive emotions is associated with the development of positive attitudes, cognitions, and behaviors in organizational contexts. However, positive and negative attitudes at work might also be influenced by different personal and job resources. While emotional intelligence has been significantly associated with positive job attitudes and personal well-being, no studies have yet examined the joint role of teacher happiness and emotional intelligence in key teacher job attitudes. The present study assesses whether emotional intelligence interacts with levels of teacher happiness to jointly explain important teach…
The Role of Surface Acting in the Relationship between Job Stressors, General Health and Need for Recovery Based on the Frequency of Interactions at …
2022
The aim of the study was to verify whether the frequency of face-to-face interactions with the public at work can reveal differences in how people react to emotional regulation demands. In particular, we investigated the mediating role of surface acting (a strategy of dealing with emotional dissonance) in the relationship between two typical job stressors (workload and mental load) and two outcomes closely related to work-related well-being: employees’ general health and the need for recovery. Prior studies investigating the detrimental effects of emotional dissonance mostly focused on service workers. However, in light of a survey conducted by the European Agency for Safety and Health at W…
The relationship between context, structure, and processes with outcomes of 6 regional diabetes networks in Europe
2018
BackgroundWhile health service provisioning for the chronic condition Type 2 Diabetes (T2D) often involves a network of organisations and professionals, most evidence on the relationships between the structures and processes of service provisioning and the outcomes considers single organisations or solo practitioners. Extending Donabedian's Structure-Process-Outcome (SPO) model, we investigate how differences in quality of life, effective coverage of diabetes, and service satisfaction are associated with differences in the structures, processes, and context of T2D services in six regions in Finland, Germany, Greece, Netherlands, Spain, and UK.MethodsData collection consisted of: a) systemat…
The effect of perceived school climate and teacher efficacy in behavior management on job satisfaction and burnout: A longitudinal study
2016
Abstract This study investigated how perceived school climate affects teachers' job satisfaction and burnout and how self-efficacy and collective efficacy in behavior management mediate the effect of perceived school climate on job satisfaction and burnout. The questions were answered using longitudinal questionnaire data collected from 642 Finnish lower secondary school teachers. A structural equation model revealed that school climate had a positive effect, partly mediated by self-efficacy, on job satisfaction. Collective efficacy in student discipline did not explain either job satisfaction or burnout. Self-efficacy in managing behavior had a positive effect on job satisfaction and a neg…
Measuring tourist satisfaction and dissatisfaction: adaptation of the 4Q methodology to the case of web based data
2019
Tourist satisfaction has been studied so far using many different theoretical approaches and measurement models. In doing that, scholars have considered satisfaction and dissatisfaction either as two extremes on a single continuum or two distinct conceptual dimensions, i.e. tourist satisfaction (TS) and tourist dissatisfaction (TD) (Alegre and Garau, 2010). In line with the latter approach, known as dual approach, the 4Q is a methodology which permits to measure TS and TD through the administration of just four open-ended questions to tourists (Oliveri et al., 2018). The main feature of the 4Q methodology is that data regarding dozens of TS and TD elementary indicators can be drawn from the…
LEADERSHIP STYLES IN SYNCHRONOUS AND ASYNCHRONOUS VIRTUAL LEARNING ENVIRONMENTS
2013
A comparison of the effects of transactional and transformational leadership in synchronous and a synchronous online teamwork was conducted. In the study, groups of four participants interacted in online text chat and online text forum in problem solving tasks. The groups were leaded by a confederate who acted as a transactional or a transformational leader. Satisfaction in the interactions and participations communicative styles were assessed. Results indicated that transformational leadership is more satisfying and cognitive and metacognitive style oriented than transactional leadership that is more participative style oriented.
Trends in perceived school stress among adolescentsin five Nordic countries 2002–2014
2019
Abstract Associations between school-related stress and poor health, risk behaviours and low well-being are well documented. The aim of this paper was to estimate trends of perceived school stress experienced by boys and girls of different ages in the Nordic countries, and to describe trends in school stress between the Nordic countries. Nordic data from the Health Behaviour in School-aged Children study (HBSC) between 2002 and 2014 were used. The participants were aged 11–16 years. School stress was measured by a single item; “How pressured do you feel by schoolwork?” The participants answering “some” or “a lot” were categorised as reporting school stress. Sweden, Norway and Denmark had …