Search results for " service"
showing 10 items of 2936 documents
The Discursive Struggles of the Client–Worker Relationship in the Social Services
2020
This study examines how disability service workers identify the discourses of the client-worker relationships. We studied the clientworker relationship from the perspective of the relational dialectics theory with a focus on relational contradictions and the meanings created within discursive struggles. We analyzed the interview data from 22 social workers using contrapuntal analysis. According to the social workers’ perceptions, two discursive struggles exist in client-worker relationships: i) the struggle of integration, consisting of the contradiction of the ideal and the real and the contradiction of closeness and reservedness and ii) the struggle of certainty, consisting of the contrad…
On Application-Layer DDoS Attack Detection in High-Speed Encrypted Networks
2016
Application-layer denial-of-service attacks have become a serious threat to modern high-speed computer networks and systems. Unlike network-layer attacks, application-layer attacks can be performed by using legitimate requests from legitimately connected network machines which makes these attacks undetectable for signature-based intrusion detection systems. Moreover, the attacks may utilize protocols that encrypt the data of network connections in the application layer making it even harder to detect attacker’s activity without decrypting users network traffic and violating their privacy. In this paper, we present a method which allows us to timely detect various applicationlayer attacks ag…
Testing a physical education-delivered autonomy supportive intervention to promote leisure-time physical activity in lower secondary school students:…
2020
© 2020 The Author(s). Background: Inadequate physical activity in young people is associated with several physical and mental health concerns. Physical education (PE) is a potentially viable existing network for promoting physical activity in this population. However, little research has been conducted on whether PE teachers can influence students' engagement in leisure-time physical activity. The present study therefore examined the efficacy of an intervention aimed at increasing PE teachers' autonomy support on students' leisure-time physical activity (the PETALS trial). The intervention was guided by the trans-contextual model (TCM) explaining the processes by which PE teachers' provisio…
La economía social ¿alternativa a la gestión pública o vanguardia de la privatización de servicios? Una definición del sector de servicios de apoyo a…
2001
A number of social economy organizations with different legal forms have appeared in Spain since the eighties and have developed a growing activity in the provision of personal support services, usually in the private management of public services and occasionally in the private sector. The novelty of this type of organization, the peculiarities of their origin and business development, their uncertain future and the relevance of the experience accumulated in the short but intensive years of their existence - as well as their importance in job creation and in training professionals in social intervention - justify a detailed study of their current situation with regard to resource bases and…
EVALUATING A CUSTOMER-CENTRIC APPROACH
2007
Customer focus is, at best, only one element of the relationship between a company and its customers. At worst it is a board-room buzzworld, witch makes every board member feel a little more secure. Not unlike the phrase “working towards equal opportunities”, it is showing an awareness of a need but is not addressing the issues. Customer focus must lead to something meaningful, will probably require sacrifices and is just one of the steps necessary to become truly customer-centric. A customer focus puts your customers high on your list of priorities. When you put your customers into the heart of your business, make customers part of the culture, then you to become customer-centric.
Examining Online Shopping Services in Relation to Experience and Frequency of Using Internet Retailing
2013
E-shopping has the potential to replace traditional in-store shopping. It is well perceived that information and communication technologies have great impacts on modern society - they are changing how and where we work, shop, and in general terms how we live our lives. In this study, we use a survey instrument to examine the association between experience level with Internet and e-shopping and consumers’ frequency of online purchasing, while considering sex as a passive influencer. We study these relationships in a multinomial logistic regression model that is aimed at online retailers to help them improve their understanding of their consumers’ characteristics and propensity to buy through…
On the link between urban location and the involvement of knowledge intensive business services firms in collaboration networks
2013
Knowledge intensive business services firms can play a key role in modern economies by linking localized collaboration networks to global knowledge flows, and by actively serving in support of knowledge diffusion across institutional and sectoral divides. The extent to which they do is dependent on the markets, partners and human resources available locally. This paper uses the unique establishment-level innovation data available in Norway to investigate whether location in urban labour market regions influences the geographical scope of collaborative linkages maintained within and outside the realm of clients. It proceeds to consider whether the diversity of partner types used locally, dom…
ECONOMICAL SYSTEMS - NEW TRENDS FOR APPLICATION INTEROPERABILITY
2012
Web Services and Service Oriented Architecture (SOA) registered an important increase in the past years. The aim of the Paper is to analyse the manner in which these technologies are used by the local business and how they can lead to the improvement of processes within enterprises. The paper includes the results of a study dedicated to determine the level of usage of these technologies in Romanian companies.
Building Strategic Partnerships for Value Co-Creation : A Conceptual Framework for Digital Service Organizations
2023
In today’s competitive, fast-paced, and technology-driven markets, digital service organizations are increasingly forming strategic partnerships to transform their businesses, accelerate innovation opportunities, and offer customers enhanced value. How these partnerships should be built to enable value co-creation and strengthen collaboration between the partner organizations has thus become an important question for research and practice. This research develops a conceptual framework to explain value co-creation in strategic (digital service) partnerships and identifies its key enablers. We contribute to the literature by expanding our understanding of how value co-creation between partner…