Search results for " service"
showing 10 items of 2936 documents
Hvilke faktorer påvirker IPLOS registreringen i primærhelsetjeneste?
2019
Masteroppgave helse- og sosialinformatikk HSI500 - Universitetet i Agder 2019 Background: According to the «Regulations on pseudonymous register for individual health and care statistics»the municipality sector commits itself to registertheir services and patients in the municipalities. Based on this, a registration system was developed which is integrated into the EPR systems used in the municipal sectors. IPLOS is the registry where all data is collected and used for statistics and distribution of earmarked funds. Reporting to the IPLOS registry is an imposed task that can pose a number of challenges for the health personnel who perform the registrations.Purpose:The purpose of the assignm…
A transformative value co-creation framework for online services
2019
Purpose: Online offerings for transformative services create value for consumers, although little research examines the process through which these services deliver this value. The purpose of this paper is to develop a comprehensive framework to capture the complexity of the co-creation of transformative value experienced by the consumers of online transformative services. Design/methodology/approach: This paper uses a netnography approach to examine longitudinal data from an online weight management program. In total, this research examines 15,304 posts from 3,149 users, including eight staff users. Findings: Consumers integrate a range of social support resources, from informational suppo…
Dealing with viewers’ complaints: Role, visibility and transparency of PSB Ombudsmen in ten European countries
2017
The article shows the results of a comparative analysis of the complaints management mechanisms offered by ten European Public Service Broadcasting (PSB) systems on their corporate websites. Using a qualitative methodology, it maps the procedures and evaluates the visibility, transparency and dissemination of results. The findings show, firstly, great diversity in terms of responsible election and management, despite the converging media governance. Also noteworthy is the margin of substantial improvement in the transparency and dissemination possibilities, specially relating to the interaction offered by the digital environment. Among the ten public corporations analysed, the BBC is the be…
Tunnetyön kuormittavuus terveydenhuoltoalalla : palvelumotivaatio ja transformationaalinen johtajuus puskuroivina voimavaroina
2015
Tämän pro gradu -tutkielman tavoitteena oli kartoittaa tunnetyön kuormittavuutta suomalaisella terveydenhuoltoalalla. Työn vaatimusten ja voimavarojen mallia (JD-R) hyödyntäen tutkimme, kuinka tunnetyön kuormittavuus työn vaatimustekijänä ja transformationaalinen johtajuus sekä palvelumotivaatio työn voimavaratekijöinä ovat yhteydessä työuupumukseen. Tutkimusaineistoon valikoitui 1450 hoitotyöntekijää, joiden tunnetyön kuormittavuutta (mitattuna emotionaalisella dissonanssilla), palvelumotivaatioita, koettua transformationaalista johtajuutta ja työuupumusta (mitattuna uupumusasteisena väsymyksenä) kartoitettiin kyselylomakkeen avulla. Tutkimushypoteeseina oli, että tunnetyön kuormittavuus o…
Farming intensity indirectly reduces crop yield through negative effects on agrobiodiversity and key ecological functions
2022
International audience; Farming intensity and landscape heterogeneity influence agrobiodiversity and associated ecological functions. The relative contributions of these agroecosystem components to agricultural production remain unclear because of inter-relations and weather-dependant variations. Using a structural equation modelling approach, we estimated direct and indirect contributions of farming intensity (soil management, pesticide use and fertilisation) and landscape heterogeneity (of semi-natural covers and crop mosaic) to cereal crop production, in 54 fields (mostly wheat), in two years (24 and 30 fields). Indirect effects were evaluated through agrobiodiversity (carabid and plant …
Dom på overføring til tvungent psykisk helsevern : en kvalitativ studie om erfaringer og utfordringer ansatte innen psykisk helse opplever i forhold …
2016
Masteroppgave psykisk helsearbeid - Universitetet i Agder 2016 Background: The subject of this study is «Sentencing to compulsory mental health care». The choice of subject is sprung from a desire to gain a better knowledge of the challenges related to providing a good service for patients sentenced to compulsory mental health care (TPH). At the same time the study is seeking a more comprehensive understanding of the already known challenges concerning the collaboration between the first and second line services providing for this group of patients. The study's findings are discussed in light of a dialogical perspective of interaction. Selection and method: Qualitative study using participa…
The Promise and Deception of Participation in Welfare Services for Unemployed Young People
2018
This study examined the role of welfare services in the participative citizenship of young people under 30 years of age outside the labour market. Thematic content analysis of the government’s white papers regarding participation policies, as well as participatory action research projects in two Finnish towns, were used to identify factors that enable or hinder participation for this group of service users. The paradigm of participation was critically examined with reference to the theoretical framework of Max Horkheimer and Theodor Adorno’s “dialectic of Enlightenment”, which proposes the parallel existence of the promise and the deception of Enlightenment. The results indicated that user …
More nature in the city
2020
According to projects and practices that the Italian botanists and ecologists are carrying out for bringing “more nature in the city”, new insights for a factual integration between ecological perspectives and more consolidated aesthetic and agronomic approaches to the sustainable planning and management of urban green areas are provided.
Urban Landscapes and Resilience. Exploring an adaptive design perspective
2017
Il concetto di resilienza in pianificazione è emerso in tempi recenti come un mezzo potente per sostenere la ricerca e l'innovazione sua nella teoria che nella pratica. Partendo da una definizione delle città come sistemi adattivi complessi, organismi viventi in un contesto di non-equilibrio e spazi di intensa interazione e interdipendenza uomo-natura, il contributo intende esplorare il ruolo dei servizi ecosistemici nella costruzione della resilienza urbana. Il cambiamento globale e l'incertezza richiedono un approccio strategico verso la resilienza urbana, attraverso l'adaptive design. Mentre una visione basata sullo stato di equilibrio tende a guardare alla forma urbana ideale, riconosce…
Julkiset palvelutuotantotehtävät suomalaisten liikuntaseurojen muodonmuutosten lähteenä
2022
Suomalaisessa yhteiskunnassa kansalaistoimijoilla on aina ollut merkittävä asema väestön hyvinvoinnin ja sosiaalisen turvallisuuden tuottamisessa. Viime vuosina julkinen sektori on kuitenkin pyrkinyt laajentamaan muiden yhteiskuntasektorien toimijoiden, kuten liikunta- ja urheiluseurojen, osallistumista kansalaisten palvelutuotantoon. Tarkastelemme artikkelissa, (1) millaisiin julkisten palvelujen tuotantotehtäviin liikuntaseurat ovat olleet valmiita sitoutumaan ja (2) miten tehtävät ovat muuttaneet seuratoimintaa. Lähestymme tutkimusaihettamme vertailemalla kahdeksaa julkiseen palvelutuotantoon paikallisesti sitoutunutta liikuntaseuraa. Tutkimusaineistomme koostuu tapaustutkimusseurojen to…