Search results for " supports"

showing 2 items of 12 documents

ICT for external use in Croatian four- and five-star hotels

2016

The Purpose – The objective of the paper is to examine the implementation of advanced technology and promotional supports in hotel companies and to compare their performance in four- and five-star hotels. More specifically, ICT for external use are analysed, i.e. customer relationship management (CRM), communication with customers, promotional supports, and online order receptions. Design/Methodology/Approach – The empirical research took place in 38 upscale (26 four and 12 five-star) hotels located in Croatia, in the regions of Dalmatia, Istria, and Kvarner, and in the city of Zagreb. The data were collected through a structured questionnaire administered mainly during personal interviews …

media_common.quotation_subjectCustomer relationship managementTX901-946.5ict for external usePromotion (rank)Empirical researchSales promotion0502 economics and businessMarketingmedia_commonICT for external use; advanced technology; promotional supports; upscale hotels; Croatia.upscale hotelsbusiness.industry05 social sciencesInformation technologypromotional supportsHospitality industrycroatiaInformation and Communications TechnologyOrder (business)Tourism Leisure and Hospitality Management050211 marketingBusinessICT for external use; advanced technology; promotional supports; upscale hotels; Croatiaadvanced technology050203 business & managementHospitality industry. Hotels clubs restaurants etc. Food serviceTourism and hospitality management
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The (im)possible success of disadvantaged students. Reflections on education, migration and social change

2019

The paper focuses on the ?unexpected pathways? of successful students with an immigrant background: these biographical routes, that seems socially impossible, raise theoretical issues around the individual-society, actor-structure relationship. Disadvantaged students who succeed represent a sociological challenge in the attempt to understand atypical situations and to identify the institutional processes and the structural opportunities that facilitate them, reducing ethnic inequalities in education. This framework is the starting point of the Su.Per. project (Success in educational pathways of students with immigrant background), based on the collection of written autobiographies of 65 imm…

these biographical routes [Mariagrazia The paper focuses on the ?unexpected pathways? of successful students with an immigrant background]relación educación-migración-sociedadmigration and social change Santagatithat seems socially impossibleattending upper secondary education in Northern Italy. The biographical approach allows to deepen the social change that derives from the positive impact of immigration on education. Within this interpretative perspectiveéxito escolar 51 57raise theoretical issues around the individual-societyactor-structure relationship. Disadvantaged students who succeed represent a sociological challenge in the attempt to understand atypical situations and to identify the institutional processes and the structural opportunities that facilitate thembut also giving voice and supports to disadvantaged studentsschool successSettore SPS/08 - SOCIOLOGIA DEI PROCESSI CULTURALI E COMUNICATIVIthat considers possible the educational success of immigrant studentsimmigrant students:SOCIOLOGÍA [UNESCO]students of immigrant originreducing ethnic inequalities in education. This framework is the starting point of the Su.Per. project (Success in educational pathways of students with immigrant background)the article underlines the contribute of the Su.Per. project to a new ?definition of the situation?and introducing them to a field of unforeseen possibilities. education-migration-society relationship1137-7038 8537 Arxius de sociologia 525290 2019 40 7038139 The (im)possible success of disadvantaged students. Reflections on educationdrawing new narratives and discourses on inequalitieseducational successUNESCO::SOCIOLOGÍAMariagrazia The paper focuses on the ?unexpected pathways? of successful students with an immigrant background: these biographical routesbased on the collection of written autobiographies of 65 immigrant studentsalumnos de origen inmigrante
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