Search results for " trust"

Evoluzione del ruolo del Presidente del Consiglio dei Ministri e riforme istituzionali

2023

The parliamentary form of government, lacking adequate stabilizing elements, generates inefficiencies and institutional dysfunctions. The changes that it has undergone have determined new balances between powers, which favor the Executive, and, within this, the monocratic role of the President of the Council of Ministers. These changes highlight even more the need to carry out institutional reforms that rationalize the strengthening of the head of government, providing for suitable counterweights, and restructuring the relationship of trust in order to ensure its stability.

Added Value of Intangibles for Organizational Innovation

2012

The purpose of this paper is to present the theoretical basis for a measurement and improvement system that will help organizations create a more innovative climate. The role of intangible assets in contributing to organizational innovativeness is clarified within six hypotheses on the basis of a cross-disciplinary literature review combining studies from psychology, human resources management, communication, information technology, and marketing. These factors range from the individual level to interaction with the environment surrounding the organization, and involve (a) individual psychological flexibility, (b) institutional and interpersonal trust, (c) diverse human resources, (d) strat…

Analyzing Mediators of the Customer Satisfaction - Loyalty Relation in Internet Retailing

2014

This study explores the customer satisfaction – loyalty relation in the context of online shopping by introducing various mediators, such as trust, attitude, hedonic value, and utilitarian value. For data collection, we used an online consumer survey in relation to Internet retailing. In this paper we found empirical evidence that loyalty and satisfaction have a reciprocal relationship, but that mediators exist between satisfaction and loyalty. The findings of this study have consequences for customer relationship management, particularly in terms of retention, of the satisfied consumers in an e-shopping environment.

Social capital formation across space: proximity and trust in European regions

2013

An extensive economics and regional science literature has discussed the importance of social capital for economic growth and development. Yet, what social capital is and how it is formed are elusive issues, which require further investigation. Here, we refer to social capital in terms of “civic” capital and “good culture,” as rephrased by Guiso, Sapienza, and Zingales and Tabellini. The accumulation of this kind of capital allows the emerging of regional informal institutions, which may help explaining differences in regional development. In this article, we take a regional perspective and use exploratory space and space–time methods to assess whether geography, via proximity, contributes…

Headmaster-teacher relationship in leading school

2013

The study explored principal-teacher relationships in four Junior High schools in the Sekyere South District of Ashanti in Ghana. One of the things that government, policy-makers and educators in Ghana rarely or never discuss is the value and significance of human connections - the relationships in schools. The focus of the study was to uncover the significance of developing and sustaining a high-quality relationship between principals and teachers for effective leadership and performance. Again, the study projects a broader conception of leadership, one that shifts away from the traditional thinking approach where the figure-head is seen as ultimately responsible for the school outcomes, t…

Upadłość osoby fizycznej a stosunki majątkowe małżeńskie de lege ferenda

2018

Ancianos maltratados, ancianos que maltratan: abuso, negligencia, 'mobbing' y otras formas 'normales' de maltrato

2011

El artículo repasa la tipología más común del maltrato 'físico, emocional, sexual, económico-, así como la negligencia; y el abuso de confianza y la explotación por parte de las personas más próximas, como otras formas de maltrato consideradas 'normales'. La experiencia de la autora se basa en el ejercicio profesional coordinando un SAD para mayores durante veinticinco años, y recogido en su obra, '¿Se puede?'Trabajo social en domicilios de ancianos', premiado por el Colegio profesional de Cataluña y publicado en el 2009. A partir de ahí, propone una reflexión sobre una situación cada vez más extendida, pero que es encubierta por los propios mayores, y que exige a los profesionales informac…

Italian Community Psychology in the COVID-19 Pandemic: Shared Feelings and Thoughts in the Storytelling of University Students

2021

This study investigated how young Italian people experienced the period of peak spread of COVID-19 in their country by probing their emotions, thoughts, events, and actions related to interpersonal and community bonds. This approach to the pandemic will highlight social dimensions that characterized contextual interactions from the specific perspective of Community Psychology. The aim was to investigate young people's experiences because they are the most fragile group due to their difficulty staying home and apart from their peers and because they are, at the same time, the most potentially dangerous people due to their urge to gather in groups. The research involved 568 university student…

Valutare il merito. Pistis ed epiekeia nella Retorica di Aristotele.

2017

Nel secondo capitolo del primo libro della Retorica, definendo la prova basata sull’ethos (1356a 4-13), Aristotele collega la capacità dell’oratore di risultare credibile (pistos) presso il suo uditorio all’epieikeia, una qualità morale tipica del saggio (phronimos) che svolge un ruolo importante anche nella teoria aristotelica della giustizia (EN 1337a 32-1138a 3). In linea generale, la caratteristica specifica dell’epieikes è per Aristotele la capacità di esprimere giudizi e prendere decisioni caso per caso tenendo conto delle circostanze, anche al di là di ciò che è stabilito dalla legge (dikaion). In questo articolo mettiamo in luce come questo riferimento all’epieikeia in ambito retori…

Electoronic Performance Monitoring in Call Centers: An Ethical Decision Model

2013

Ever since it emerged on a widespread basis in the 1990s, electronic performance monitoring of employees has received significant scrutiny in the literature. Call centers have been the focus of many of these studies. This particular study addresses the issue of electronic performance monitoring in call centers from an ethical perspective. The following ethical dilemma is offered: "Is it ethical for a call center manager to evaluate the performance of a call center employee using electronic performance monitoring data gathered on the employee?" Using utilitarian, Kantian, virtue, and covenantal ethical theories, the study proposes an ethical decision model and subsequently applies the model …