Search results for " war"
showing 10 items of 1535 documents
Quality Management in Service Desk : How Does Service Desk Managers Define and Measure Quality
2018
Many public and private sector organisations are depending on IT services provided by external service providers. The quality of the service affects the customer satisfaction and consequently the customer behaviour. The concept of quality has many meanings in the literature. In this paper, we study how service desk managers perceive the concept of quality and how to manage it in an organisation which has adopted ITIL. Our findings indicate that the quality is seen only in terms of how the agreed service levels are achieved. This view excludes the quality of the processes used to deliver IT services. Quality measurements are reflecting the perception of the concept of quality. peerReviewed
Bilevel heat exchanger network synthesis with an interactive multi-objective optimization method
2012
Abstract Heat exchanger network synthesis (HENS) has been an active research area for more than 40 years because well-designed heat exchanger networks enable heat recovery in process industries in an energy- and cost-efficient manner. Due to ever increasing global competition and need to decrease the harmful effects done on the environment, there still is a continuous need to improve the heat exchanger networks and their synthesizing methods. In this work we present a HENS method that combines an interactive multi-objective optimization method with a simultaneous bilevel HENS method, where the bilevel part of the method is based on grouping of process streams and building aggregate streams …
Dynamic Sustainability. Sustainability Window Analysis of Chinese Poverty-Environment Nexus Development
2015
Sustainability Window is a new analysis tool for assessing the sustainability of development simultaneously in all of its three dimensions (environmental, economic, and social). The analysis method provides information of the maximum and minimum economic development that is required to maintain the direction of social and environmental development towards more sustainable targets. With the Sustainability Window method it is possible to easily analyze the sustainability using different indicators and different time periods making comparative analyses easy. The new method makes it also possible to analyze the dynamics of the sustainability and the changes over time in the width of the window.…
La ceramica sovradipinta bizantina di Gortina
2008
EMMA VITALE (2008). La ceramica sovradipinta bizantina di Gortina. p. 1-304, PADOVA:Aldo Ausilio Editore in Padova-Bottega d''Erasmo, ISBN: 978-88-6125-071-0 The Byzantine painted pottery from the Gortys excavations represents a new class among the painted pottery productions which spread over the Mediterranean basin since the end of the 6th century AD. The first finds came to light around the mid-fifties during the excavations in the Temple of Athena on the acropolis (Haghios Ioannis hill), but the greatest number of fragments comes from the upper town and, particularly, from the Byzantine quarter between the Pretorio and the Apollo Pythios temple: here, the finding of a ceramic factory si…
The hyperspectral and smartphone technology in CBRNE countermeasures and defence
2016
Caused by industrial and military use as well as other sources of chemical, biological, radiological, nuclear and high-yield explosive (CBRNE) materials, the global threat of weapons of mass destruction (WMDs) remains in spite of such weapons being internationally prohibited. With these materials, industrial and transportation accidents are likely in all countries and can also be triggered by natural disasters, such as in Fukushima in 2011. In addition, governments cannot fully control the manufacturing and usage of WMDs, as extreme terrorists have access to as well as the knowledge and motivation to use such materials. Due to multiple large-scale risks, the countering of CBRNE threats requ…
Atmospheric brightening counteracts warming‐induced delays in autumn phenology of temperate trees in Europe
2021
Aim: Ongoing climate warming has been widely reported to delay autumn phenology, which in turn impacts carbon, water, energy and nutrient balances at regional and global scales. However, the underlying mechanisms of autumn phenology responses to climate change have not been fully elucidated. The aims of this study were to determine whether brightening that was defined as the increase of surface solar radiation and warming during recent decades affect autumn phenology in opposite directions and explore the underlying mechanisms. Location: Central Europe. Time period: 1950–2016. Major taxa studied: Four dominant European tree species in central Europe: Aesculus hippocastanum, Betula pendula, …
La destrucció del patrimoni artístic i la seua reconstrucció. Un exercici de microhistòria: el cas de Llíria i la Confraria de la Sang (1936-1949)
2020
The problem of artistic destruction and its reconstruction has been little studied. Using a microhistorical analysis method, we study the town of Lliria (Valencia) and its brotherhood of ?La Sang de Jesucrist? (had a great heritage from the 16th to the 19th centuries), and we also analyze how and why this destruction and reconstruction was generated during the context of the civil war. We use and combine different sources (public of the ?Causa General? and private of the ?Minute Books?) for this research, with the intention of specifying the analysis of this complex process. We also explain social and artistic relationships of these two processes, that help us study the workshops of the mos…
Formy kobiecej pamięci o doświadczeniu wojennym utrwalone w literaturze pięknej w Bośni i Hercegowinie
2020
The memory of the experience of the war in Bosnia and Herzegovina (1992–1995) is a phenomenon strongly present in contemporary literature. The subject of my interest is the specificity of women’s memory, which is characterized primarily by anti‑war and anti‑military discourse, which is a fundamental feature of women’s writing about the war, breaking the patriarchal code (statement by Swietlana Aleksijewicz). A notable feature of women’s creativity in BiH is that the memory of war is revealed in it in two fundamentally different ways: 1. a direct description of war experiences and experiences is usually visible in the texts of the authors of the older generation (Alma Lazarevska; Jasmina Mus…
Violência, evasão e exclusão na educação superior
2019
The present text focuses on a relationship between higher education, institutional and symbolic violence and exclusion, practicing as a challenge based on reflections on the existence of evasion in Brazilian university. Ignoring the educational institution as a direct responsible for these things, this text considers that a logic in University organization and operation helps to enlarge inequalities that provide the mechanisms of evasion; at the same time, it presents itself as a space of reference and a struggle against social inequalities and violence. On a provisional basis, the text stands out that: depending on the execution of educational procedures and practices undertaken by the ins…
Le récitatif entre espace périphérique et décrochage déictique du texte
2022
This article explores the issues at stakes in defining the narrative caption. As a starting point, it reviews usual definitions which combine a functional component (the caption provides a certain kind of information), a graphic component (that characterizes it as a space) and an enunciative component (the text which conveys the narrator’s voice) are combined. The article distingues between two objects: on the one hand the text box as a peripheral space in relation to the panel, on the other hand the caption as a textual element. In order to avoid the disputed concept of narrator and to include a wider set of texts, the caption as a text is defined by its lack of deictic anchoring in the im…