Search results for "AFFECT"
showing 10 items of 1382 documents
Market orientation in university: a case study
2010
Purpose – The paper aims to analyse the relationship between market orientation (MO) and results in the field of higher education, considering the importance of university teaching staff MO in relation to satisfaction and establishing that this orientation is directly and positively affected by the MO of the upper hierarchical levels. The focus is on a university in a developing country.Design/methodology/approach – The information was gathered from a convenience sample using a self‐administered questionnaire (219 teacher staff valid questionnaires and 34 directors, secretaries and head of course's questionnaires). Data were analysed using confirmatory factor analysis and structural equatio…
Being mindful at work and at home
2018
In this daily diary study, we examined the moderating role of employee domain‐specific mindfulness within the stressor–detachment model (Sonnentag & Fritz, 2015, Journal of Organizational Behavior, 36, 72). According to the stressor–detachment model, emotional and quantitative demands should be associated with decreased psychological detachment after work, which in turn is associated with decreased well‐being (i.e., low positive affect and high negative affect) at bedtime. Moreover, we proposed that both mindfulness at work and home should buffer the relations between job demands and psychological detachment and between psychological detachment and well‐being. Sixty‐five employees compl…
Nonlinear associations between breached obligations and employee well-being
2015
Purpose – The purpose of this paper is to analyze the nonlinear association between proportions of breached obligations within the psychological contract (PC) and three dimensions of employee well-being, and the mediating role of contract violation in these relationships. With this study the authors gain a more detailed understanding of PC evaluations and their consequences for well-being. Design/methodology/approach – The authors build on asymmetry effects theory and affective events theory to propose that breached obligations outweigh fulfilled obligations in their association with well-being. The hypotheses are tested using a sample of 4,953 employees from six European countries and Isr…
Work‐related identity in individual and social learning at work
2009
PurposeThe aim of this study is to investigate how workers' work‐related identity is related to various forms of workplace learning. The study also aims to show how changes in the organization affect both learning and the work‐related identity construction of employees.Design/methodology/approachIn‐depth interviews with four design engineers were conducted in 2000 and 2007 in Finland. Narrative analysis was used to construct four stories that were compared at two different points in time to find out what changes and development took place in relation to experiences of learning and work‐related identity.FindingsThe findings suggest that learning and work‐related identity are related to one a…
What makes a creative day? A diary study on the interplay between affect, job stressors, and job control
2010
Applying a within-person perspective to research on creativity at work, this diary study examined daily positive and negative affect (NA) in the morning as well as daily job stressors (time pressure and situational constraints) as predictors of daily creativity. In addition, the general level of job control was investigated as a cross-level moderator in these relationships. Hypotheses were tested in a sample of 90 interior architects (N = 326 days) who completed a general survey and two daily surveys over the course of one work week. Hierarchical linear modeling showed that a higher level of positive affect (PA) in the morning as well as an intermediate level of daily time pressure was rela…
Feeling interrupted-Being responsive: How online messages relate to affect at work
2017
Being constantly connected to others via e‐mail and other online messages is increasingly typical for many employees. In this paper, we develop and test a model that specifies how interruptions by online messages relate to negative and positive affect. We hypothesize that perceived interruptions by online messages predict state negative affect via time pressure and that perceived interruptions predict state positive affect via responsiveness to these online messages and perceived task accomplishment. A daily survey study with 174 employees (a total of 811 day‐level observations) provided support for our hypotheses at the between‐person and within‐person level. In addition, perceived interru…
Causas y consecuencias de la insatisfacción en consumidores con atribuciones externas
2011
[ES] Este trabajo aborda el estudio de la formación de la insatisfacción, desde la perspectiva cognitiva y afectiva, y de sus consecuencias en forma de intenciones de comportamientos de queja. El objetivo es investigar la influencia directa e indirecta, a través de los afectos negativos, que ejerce la desconfirmación de expectativas sobre la insatisfacción, y analizar la contribución de estos juicios sobre las intenciones de respuestas de queja, a terceras partes y privadas. A partir de una muestra de clientes insatisfechos con restaurantes que manifiestan distintos niveles de atribución externa, se ha construido un modelo causal para estudiar las relaciones. Los resultados confirman la exi…
Managing the communicative organization : a qualitative analysis of knowledge-intensive companies
2020
PurposeThe purpose of this paper is to explore how employees' work-related communication is managed in knowledge-intensive organizations.Design/methodology/approachThe study was conducted by applying an exploratory, qualitative approach. The data were collected from six knowledge-intensive organizations operating in the professional service sector in Finland, and the data set used included altogether 23 interviews.FindingsThe interviews confirmed that employees' work-related communication on social media is regarded as an increasingly important area, and that it has required companies to establish new managerial processes that are aimed to affect employees’ communication behaviors (ECB) eit…
How do differing degrees of working-time autonomy and overtime affect worker well-being? A multilevel approach using data from the German Socio-Econo…
2018
Flextime, or Flexitime, leads to greater worker satisfaction and well-being, but evidence shows increased working-time autonomy also leads to a greater risk of burnout and overload. The aim of this study is to estimate the effects of working-time arrangements with differing levels of autonomy on job and leisure satisfaction as well as subjective health. It uses working excessive hours as the threshold moderator. Based on German data, hypotheses were tested using a balanced sample of 4019 individuals spanning 16,076 person-years. Changing to or remaining in autonomous working-time arrangements had a positive effect on job satisfaction. Advancing to self-managed working time (trust-based wor…
Job satisfaction and organizational trust as antecedents of organizational commitment in Finnish and Estonian SMEs
2015
This empirical study examines three well-known leadership themes – organizational commitment, job satisfaction and organizational trust – from the perspective of Finnish and Estonian small and medium –sized enterprises (SMEs). The object of the study is to increase knowledge about organizational commitment and job attitudes affecting the formation of commitment. The study is cross-sectional, using previously gathered SME survey data. Organizational commitment is understood as a multidimensional construct. The study is interested especially in its affective component, which is considered to be the deepest form of organizational commitment and usually related to desirable behavioral outcomes.…