Search results for "Agency"

Value antecedents in relationship between tourism companies

2014

Purpose – In the context of relationship marketing, identifying the elements that contribute to creating value for companies has become essential for managing customer satisfaction and retention. The literature has focused on business-to-end consumer relationships and there are few contributions in the business-to-business context, especially in the tourism industry. The aim of this study is to analyze the process of relationship value creation between tourism companies from the more relevant antecedents proposed in the literature: relationship benefits, long-term orientation and attitude towards the main provider. Design/methodology/approach – A survey was conducted with 309 travel agency…

An empirical analysis of online price dispersion in the Italian airline industry

2015

Firms operating in the electronic marketplace set and adjust prices to affect demand and profitability. In service markets, such as airline markets, different prices are commonly offered by diverse firms to accommodate to a variety of market segments having particular sets of consumer attitudes. This variation in prices is the price dispersion and is based on market distinctiveness deriving from customer heterogeneity as well as the peculiar competition in the specific market arena. In this paper we use a panel dataset from the Italian airline market to investigate the role of competition and different online channels in the emergence of price dispersion. Specifically, we examine the unclea…

The Unity of Rational Agency

2005

Impact of Asphalt Mixture Specification Limits: A Theoretical Analysis

2020

AbstractSpecifications limits and tolerances are crucial in the relationships among contractor, road agency, and citizens because they influence profits, acceptance procedures, and pavement durabil...

Revista electrónica de investigación y evaluación educativa

2018

Prevenir la deserción escolar requiere de un trabajo interprofesional que aborde de manera coordinada los múltiples factores individuales, escolares y estructurales que llevan a un joven a dejar la escolarización formal. Este estudio examina la configuración del trabajo interprofesional que se diseña e implementa en dos Departamentos Municipales de Educación en Chile para abordar la inasistencia y deserción de estudiantes en la educación secundaria creciendo en situación de vulnerabilidad social.  Los datos fueron producidos a través de entrevistas en profundidad con la participación de 63 personas, incluyendo a profesionales, apoderados y estudiantes. El modelo del primer caso está orienta…

Proactive and reactive dimensions of life-course agency: mapping student teachers’ language learning experiences

2014

Although the concept of agency has received a lot of interest in recent educational research, its significance in language learning biographies as well as contextual and relational aspects of learner agency are still little studied. This paper aims at a more thorough understanding of agency by studying student teachers’ previous language learning experiences. This paper is based on a dialogical analysis of 12 student teachers’ biographical essays describing their relationship with English as a foreign language. The participants are students in a Finnish class teacher and language teacher education programme that uses English as the primary medium of instruction. The study proposes a tripart…

Inter-agency work in Open Dialogue: the significance of listening and authenticity

2014

The article explores what professionals regard as important skills and attitudes for generating inter-agency network meetings involving intra- and interprofessonal work. More specifically, we will examine what they understand as promoting or impeding dialogue and how this is related to their professional backgrounds. The professionals participated in a project using an open dialogue approach in order to increase the use of inter-agency network meetings with young people suffering from mental health problems. In this explorative case study, empirical data was collected through interviews conducted with two focus groups, the first comprising healthcare professionals and the second professiona…

Agency and Presence: A Common Dependence on Subjectivity?

2006

This paper argues that presence, as shown in virtual environments, can usefully be seen as comprising various subtypes and that these in turn may have common conceptual and ontological features with a sense of agency as defined by Russell (1996, Agency: Its Role in Mental Development, Erlbaum.). Furthermore, an analysis of Russell's characterization of the concept of agency may be useful for acquiring insight into the sense of presence itself and the variables affecting it. Empirical evidence from cognitive developmental research and the positive results of attempts to develop symbolic understanding in people with autism spectrum disorders (ASD) in virtual environments suggest that presenc…

On the aestheticization of technologized bodies : a portrait of a cyborg(ed) form of agency

2017

Discussions revolving around cyborgs seldom include aesthetics, let alone propose aesthetics as an inextricable part of the phenomenon of the cyborg. Rather, the term “cyborg”, a contraction of “cybernetic organism”, evokes a figure of the (hu)man- machine. In the field of social and political sciences, the cyborg is designated a human-machine hybrid, a metaphor of humans becoming machinelike, or a portrait of (political) agency in an era of high technology. These approaches promote a figure of technologized bodies, that is, the cyborg as a figure of technologically dominated and altered bodies. I will sustain that the cyborg contributes to our understanding of agency in the age of high tec…

Disentangling Tax Evasion from Inefficiency in Firms Tax Declaration: An Integrated Approach

2019

In this article we present a new methodology to support fiscal monitoring by the Italian Revenue Agency (IRA) with the aim of improving current taxpayers fiscal compliance and fighting tax evasion within small and medium enterprises. In fact, given the methodology behind the Sector Studies (Studi di Settore - SdS) system, there is room for firms to implement tax evasion strategies by simply adjusting revenues (and costs) toward an estimated average threshold (known ex-ante), the so called "presumptive" revenues, and achieving the fiscal "congruity" status. By estimating a production function through stochastic frontier analysis we avoid estimating the average threshold know ex-ante and can …