Search results for "Assertiveness"
showing 8 items of 18 documents
The effect of an MBA on the development of women's management competencies: A gender viewpoint
2014
Purpose – This article aims to report the findings of a study of the effect of a women's Master of Business Administration (MBA) programme in Finland called the femaleMBA on the development of women's management competencies. The gendered nature of the competency development was also analyzed. Design/methodology/approach – A qualitative interview study was conducted with 20 women who completed the programme. Content analysis was used to analyze the data. Findings – In addition to improving the women's business competencies and their mastery of management language, the programme contributed to the creation of a clearer managerial identity, greater assertiveness, and increased credibility in…
The role of the store in managing postpurchase complaints for omnichannel shoppers
2020
Abstract This paper focuses on postpurchase complaint behavior to understand under which conditions omnichannel shoppers choose to complain at the physical store instead of doing it through online channels. Using fuzzy-set Qualitative Comparative Analysis (fsQCA), we find that four different combinations of situational, channel-related, and individual variables lead to complaining at the store. The motivation of seeking redress together with assertiveness and high dissatisfaction, play an essential role in the choice of complaint channel. The channel of purchase is not determinant for the choice of the store to complain. These findings have implications in terms of redefining the role of th…
Internalization of conflict and attitude change
1995
In a 2 × 2 × 2 design, eighty smokers were exposed to an anti-smoking appeal attributed either to an expert source (superior status) or a minority source (inferior status). Subjects were either allowed or not to smoke during the experiment. In addition subjects had to memorize part of the appeal and a recall task either followed after reading the appeal (completed task) or not (uncompleted task). The results show that the expert source produces more attitude change than the minority when the tension induced by the source is weakened (either by the opportunity to smoke or task completion). In contrast the minority has more impact when subjects are not able to smoke or when the task is not co…
The impact of societal cultural values and individual social beliefs on the perceived effectiveness of managerial influence strategies: a meso approa…
2004
This paper reports the findings of a 12-nation study designed to test empirically the relationships between societal cultural values, individual social beliefs, and the perceived effectiveness of different influence strategies. The relationships between three types of broad influence strategy (persuasive, assertive, and relationship based) and four dimensions of individual beliefs (cynicism, fate control, reward for application, and religiosity) were examined. Three of Project GLOBE's cultural values (in-group collectivism, uncertainty avoidance, and future orientation) were selected to investigate their direct effects on the rated effectiveness of influence strategies, and their possible i…
Psychobiosocial Experiences in Sport : Development and Initial Validation of a Semantic Differential Scale
2021
Abstract Objectives To develop and validate the Psychobiosocial Experience Semantic Differential scale in sport (PESD-Sport), a new measure to assess discrete emotions and performance-related experiences in sport as conceptualized within the individual zones of optimal functioning (IZOF; Hanin, 2000, 2007, 2010) framework. Method In Study 1, we developed a preliminary 53-item version of the scale using a semantic differential format in the construction of the items pertaining to 12 psychobiosocial modalities. We chose this format to attain a clear representation of psychobiosocial states between opposites along perceived performance functionality (i.e., functional, dysfunctional). The preli…
Revista complutense de educación
2020
Introducción: el desarrollo de las competencias en la educación obligatoria, concretamente las referidas al ámbito emocional, supone una oportunidad para integrar aquellos aprendizajes considerados imprescindibles. Los libros de texto constituyen el material pedagógico por excelencia, lo que permite atisbar los contenidos que se presentan en las aulas. El objetivo del trabajo fue evaluar el tratamiento de las competencias en salud mental y emocional en libros de texto de Ciencias Naturales de Educación Primaria en España. Metodología: la muestra quedó conformada por los textos de Educación Primaria de las tres editoriales de mayor distribución en España. Se realizó un análisis descriptivo d…
The influence of familiarity among group members, group atmosphere and assertiveness on uninhibited behavior through three different communication me…
2000
The study of the influence of new information technologies (NIT) on verbal communication has attracted attention from researchers. Results obtained in previous studies suggest that NIT communication media produce a deindividualization in group processes that enhances uninhibited behavior and flaming. However, identity theory emphasizes the role of social context, challenging the interpretation that features of the media are the main antecedent of this behavior. The aim of the present paper is threefold: (1) to empirically test whether there are significant differences in the frequency of uninhibited behavior in groups working under face-to-face, videoconference and computer-mediated communi…
Association Between Group Identification at School and Positive Youth Development: Moderating Role of Rural and Urban Contexts.
2020
These studies are framed within Social Identity Theory and the Positive Youth Development approach. The aim is: (1) to analyze the relationship between group identification at school and key positive development variables (such as self-esteem, self-efficacy, assertiveness, empathy, alexithymia, satisfaction with life, and academic performance); and (2) examine the moderator role of context (rural or urban areas of residence) and sex in these relationships. The samples were composed of 246 adolescents from a rural context (Study 1) and 156 students from rural and urban contexts (Study 2). As proposed in our hypotheses, the results show statistically significant relationships between group id…