Search results for "Brand relationship"

Opiskelijan brändisuhteen kehittyminen Jyväskylän ammattikorkeakouluun

2015

The relationship between brand love and positive word of mouth

2014

Being able to create strong emotional bonds between consumers and brands can be seen as an important goal of today’s brand management. As in interpersonal relationships also in product and brand context love is presented to be the strongest stage of emotional attachment a consumer may have. Brand love is previously discovered to have several desirable outcomes from marketing perspective but the understanding of this phenomenon still remains in its infancy. The objective of this research was to gain a better insight of the construct of brand love by observing how the three following phenomena, self-expressiveness of a brand, brand trust and hedonic product type affect brand love. In addition…

The complex nature of brand relationships : interpersonal or parasocial love?

2016

Tämän tutkimuksen tarkoituksena oli tarjota syvällisempää ymmärrystä kuluttajien ja heidän lempibrändiensä välisten suhteiden luonteesta. Syvempi ymmärrys auttaa organisaatioita rakentamaan ja kehittämään omia brändejä, sekä ymmärtämään, mitä kuluttajat tuntevat brändejä kohtaan ja miksi. Tutkimus keskittyi erityisesti kahteen eri suhdetyyppiin – interpersonaaliseen ja parasosiaaliseen – sekä siihen, kumpaa näistä suhdetyypeistä tutkimus edustaa. Suhteita arvioitiin myös brändihistorian, brändiuskollisuuden ja brändirakkauden käsitteiden kautta. Tutkimuskysymykset olivat 1) liittyykö brändisuhteisiin interpersonaalisia piirteitä, 2) liittyykö brändisuhteisiin parasosiaalisia piirteitä, ja 3…

Customer-Brand Relationships in the Context of Digital Brands

2022

This qualitative study investigates customer-brand relationships between customers and digital brands. This study aims to describe different digital brand relationship types, and their manifestations among young adult customers. The data collection was conducted in 2021 by interviewing fourteen Finnish adults aged 22-31 years. The findings categorize the customer-brand relationships into four relationship types, according to the relationship strength from weak to strong. Brand liking lacks emotions and is characterized by low commitment towards a digital brand. Brand attachment includes having a slight barrier of digital brand replacement, and emotions towards the brand are weak. Brand lovi…

BRAND RELATIONSHIP: PERSPECTIVES ANALYZES AND TRANSCENDING IN MANAGEMENT

2020

RESUMEN El presente artículo de revisión, describe y analiza el estado de la investigación concerniente al Relacionamiento de Marca (Brand Relationship) en el mundo, a partir de la exploración de artículos en inglés publicados en revistas que están catalogadas en ABI Inform (Proquest), Web of Science (WoS) y Scopus (Elsevier) en el periodo comprendido entre 2000 y 2020. Se construyó una base de datos de aproximadamente 143 artículos con el año en que fue publicado el documento, el autor, el nombre de la revista, el país y el método empleado en el estudio. Se puede observar luego de la revisión que en los últimos años ha tomado fuerza el tema y existe una proliferación de artículos relaciona…

Reinforcement of brand relationships in an omnichannel environment: a qualitative study on clothing shopping

2022

Today’s brands operate in an omnichannel environment consisting of different online and offline channels where the brand can be experienced. This qualitative study investigates brand relationship reinforcement in the omnichannel environment among customers of a Finnish clothing brand, R-Collection. The data collection was conducted in 2021 by interviewing ten customers of R-Collection. We examined the brand relationship reinforcement in four channels: brick-and-mortar (B&M), online store, social media, and second hand. The findings show that brand relationships can be rein-forced differently in these channels. In B&M stores, sensing the quality of clothing, a customer experience that meets …