Search results for "CCO"

EFFECTS OF CUSTOMER KNOWLEDGE MANAGEMENT AND CUSTOMER ORIENTATION ON INNOVATION CAPACITY AND MARKETING RESULTS IN SMEs: THE MEDIATING ROLE OF INNOVAT…

2018

Managing customer knowledge is a key of source for SMEs. The principal aim of this paper is to provide empirical evidence on the direct effects of two specific strategic resources: customer orientation and customer knowledge management (CKM), on innovation capacity and marketing results in SMEs. The study also examines the role of innovation orientation as a mediator between customer orientation and CKM. For this purpose, a structural model was proposed and tested through an empirical investigation with variance-based structural equation modeling (PLS) using a sample made up of 210 Spanish SMEs. The findings highlight the relevance of CKM and customer orientation as important strategic res…

Digital Banking in Northern India: The Risks on Customer Satisfaction

2021

The widespread use of digital technologies and the current pandemic (COVID) have fueled the need and call for digital transformation in the banking sector. Although this has various benefits, it is a disruption to the norm to which a bank customer has to become accustomed. This variance means that customers would have to make some changes to their routine. This can constitute risks in terms of maintaining customer satisfaction at previous levels. These risks are associated with customer retention because a service or product needs to be aligned with customer expectations to avoid them switching to other service providers. Moreover, it can also have an effect on reputa- tion. Offering digita…

Ein Ansatz zur Erklärung der Kundenbindung auf Basis der Theorie des geplanten Verhaltens

2005

Traditional customer satisfaction and customer retention models are extended by integrating variables such as perceived action control or social norm. These constructs are suggested by the attitude theory as well as the theory of planned behaviour. The extended model is tested in an empirical study carried out in the movie theatre industry. The model provides an excellent explanation of customer retention, which is the target variable in the study. Implications are derived for satisfaction managers which focus on the social group when approaching a specific customer. Finally, an outline for further theoretical and empirical studies is given as well as some limitations of the proposed model.

Semantic interoperability between BIM and GIS – review of existing standards and depiction of a novel approach

2019

International audience; When it comes to Big Data ecosystems, main technical challenges pertain to defining links between data, information and knowledge, thus reaching interoperability. Interoperability issues are addressed in the context of data curation related tasks. Interoperability is a major prerequisite for achieving data automation, validation, thus fighting counter-productiveness (notably through data incentivisation). The demand for interoperable, reusable and open data is more and more present, thus pushing forward the research for innovation data curation approaches. This article gives a high level description of our approach for bridging the interoperability gap among GIS (Geo…

Roflumilast N-oxide reverses corticosteroid resistance in neutrophils from patients with chronic obstructive pulmonary disease

2013

Background Glucocorticoid functions are markedly impaired in patients with chronic obstructive pulmonary disease (COPD). The phosphodiesterase 4 inhibitor roflumilast N-oxide (RNO) is the active metabolite of roflumilast approved as a treatment to reduce the risk of exacerbations in patients with severe COPD. Objective We sought to characterize the differential effects of RNO versus corticosteroids and their potential additive/synergistic effect in neutrophils from patients with COPD, thus providing scientific rationale for the combination of roflumilast with corticosteroids in the clinic. Methods Peripheral blood neutrophils were isolated from patients with COPD (n = 32), smokers (n = 7), …

Changes in physiological astigmatism of human eye during accommodation in emmetropes (Conference Presentation)

2017

Introduction: Most young emmetrope eyes are far from ideal and have some degree of minor spherocylindrical error including also physiological astigmatism. Because of the changes in the shape of optical interfaces, pupil size, eyelid pressure, tear film, body posture, binocularity and accommodation astigmatism is considered as constantly dynamic phenomenon (Cheng et al, 2004). The purpose of this study was to evaluate and quantify changes in physiological astigmatism during accommodation. Method: Twenty young emmetropes with mean age 24 ± 4 years were selected for the study. Refraction and accommodative response were measured monocularly for dominant eye with an open-field infrared autorefract…

Reventilation Episodes During the Sapropel S1 Deposition in the Eastern Mediterranean Based on Holococcolith Preservation

2019

Organic-rich layers (sapropels), preserved in eastern Mediterranean marine sediment records, represent pronounced perturbations to thermohaline circulation and environmental conditions in the basin, in response to enhanced African monsoon activity and subsequent massive freshwater discharge. During the most recent event, Sapropel S1 formed between 10.8 and 6.1 ka, when freshwater-driven stratification caused seafloor anoxia below ~1,800-m depth, as a result of both failure of deep water formation and enhanced productivity. Here we analyze coccolith assemblages from the open eastern Mediterranean that form a west-east transect across the basin and provide insights on past environmental chang…

Dynamic changes in the subcellular distribution of the tobacco ROS-producing enzyme RBOHD in response to the oomycete elicitor cryptogein.

2014

Highlight text The oomycete elicitor cryptogein triggers the relocation of RBOHD from intracellular compartments to the plasma membrane in tobacco cells. This suggests that intracellular trafficking is a potential determinant of RBOHD activity.

Distacco di retina regmatogeno primario ed opacità corneali.

2008

Pseudomonas corrugata crpCDE is part of the cyclic lipopeptide corpeptin biosynthetic gene cluster and is involved in bacterial virulence in tomato a…

2014

Summary: Pseudomonas corrugataCFBP 5454 produces two kinds of cyclic lipopeptides (CLPs), cormycin A and corpeptins, both of which possess surfactant, antimicrobial and phytotoxic activities. In this study, we identified genes coding for a putative non-ribosomal peptide synthetase and an ABC-type transport system involved in corpeptin production. These genes belong to the same transcriptional unit, designated crpCDE. The genetic organization of this locus is highly similar to other PseudomonasCLP biosynthetic clusters. Matrix-assisted laser desorption ionization-time of flight-mass spectrometry (MALDI-TOF-MS) analysis revealed that transporter and synthetase genomic knock-out mutants were u…