Search results for "COMMUNICATION"
showing 10 items of 9338 documents
Drawing conclusions about what co-participants know: Knowledge-probing question–answer sequences in new employee orientation lectures
2019
This study aims to uncover the processes of interaction through which knowledge acquisition in new employee orientation is monitored and controlled. Using video-recordings of orientation lectures as data, the study focuses on question–answer sequences in which the lecturer’s question probes into the state of the employees’ knowledge; in particular, it looks at the third turn of the sequence, in which the lecturer comes to a conclusion concerning the participants’ knowledge. This is shown to be an unavoidably practical accomplishment, which is contingent on both the often ambivalent responses of the participants and the design of the knowledge-probing question. Also, the lecturer orients to…
ELF and migrant categorization at family clinics in Finland
2019
Artikkelin tavoite on selvittää, miten neuvolan terveydenhoitajat käyttävät puheessaan kieltä, erityisesti englannin kieltä, ei-suomea-puhuvien asiakkaidensa kategorisointiin. Tutkimuksessa hyödynnetään jäsenkategoria-analyysiä (Schegloff, Emanuel A. 2007. A tutorial on membership categorization. Journal of Pragmatics 39(3). 462–482) osoittamaan, miten englannin kielen osaaminen maahanmuuttostatuksen ja syntyperäisen englannin puhujan normin ohella näytti olevan määräävin tekijä siinä, miten terveydenhoitajat kategorisoivat siirtolaistaustaisia asiakkaitaan. Tutkimustulokset osoittavat kuinka vahvasti jäsenkategoriapohjainen luokittelu näkyy institutionaalisessa päätöksenteossa, ja ne koros…
Recycling a genre for news automation: The production of Valtteri the Election Bot
2020
Abstract The amount of available digital data is increasing at a tremendous rate. These data, however, are of limited use unless converted into a user-friendly form. We took on this task and built a natural language generation (NLG) driven system that generates journalistic news stories about elections without human intervention. In this paper, after presenting an overview of state-of-the-art technologies in NLG, we explain systematically how we identified and then recontextualized the determinant aspects of the genre of an online news story in the algorithm of our NLG software. In the discussion, we introduce the key results of a user test we carried out and some improvements that these re…
Professional Embodiment: Walking, Re-engagement of Desk Interactions, and Provision of Instruction during Classroom Rounds
2018
Abstract Unlike continuous whole-class (plenary) interaction, independent task work involves incipient teacher–student talk, as the teacher typically ‘makes rounds’ to engage in brief desk interactions with students. This article draws on multimodal conversation analysis to investigate how teacher movement during tasks offers resources for re-engaging in desk interactions and offering task-related guidance. The focus is on teachers’ walking trajectories and ways of positioning the body, and students’ orientation to them, in (i) (pre-)opening moments of a desk interaction, and (ii) during a subsequent instructional turn that guides students with the ongoing task. The analysis shows how the p…
Policing language in the world of new work : the commodification of workplace communication in organizational consulting
2021
Abstract This paper examines how the shift to knowledge and innovation economy has created new sites for the commodification of language and communication in the context of organizational consulting. The data come from a consultant-led development and training program of the management teams of a Finnish educational organization. In the study, the year-long training was videotaped (45 h) and followed ethnographically. By using rhetorical discourse analysis as a method, we examine how the consultant-led training activities present the role of language and communication in changing working life. The results show how the activities factualize the transformation of work and the centrality of la…
“Do you understand (me)?” negotiating mutual understanding by using gaze and environmentally coupled gestures between two deaf signing participants
2020
Abstract In this paper we explore the use of multimodal and multilingual semiotic resources in interactions between two deaf signing participants, a researcher and an asylum seeker. The focus is on the use of gaze and environmentally coupled gestures. Drawing on multimodal analysis and linguistic ethnography, we demonstrate how gaze and environmentally coupled gestures are effective semiotic resources for reaching mutual understanding. The study provides insight into the challenges and opportunities (deaf) asylum seekers, researchers, and employees of reception centres or the state may encounter because of the asymmetrical language competencies. Our concern is that such asymmetrical situati…
How Trump tweets: A comparative analysis of tweets by US politicians
2021
This paper analyses tweets sent from Donald Trump’s Twitter account @realDonaldTrump and contextualises them by contrasting them with several genres (i.e. political and ‘average’ Twitter, blogs, expressive writing, novels, The New York Times and natural speech). Taking common claims about Donald Trump’s language as a starting point, the study focusses on commonalities and differences between his tweets and those by other US politicians. Using the sentiment analysis tool Linguistic Inquiry and Word Count (LIWC) and a principal component analysis, I examine a newly compiled 1.5-million-word corpus of tweets sent from US politicians’ accounts between 2009 and 2018 with a special focus on the q…
'Maleducados/Ill-mannered' during the #A28 political campaign on Twitter: A metapragmatic study of impoliteness labels and comments in Spanish
2020
AbstractThis paper approaches the study of conflict through an examination of Spanish metapragmatic labels and comments of impoliteness on Twitter. The aim is twofold. It first aims to confirm the attributed importance of the labelmaleducado/ill-mannered in the specific context of Twitter and of digital discourse more generally, on quantitative and comparative grounds; then, it investigates this label, and the metapragmatic comments where it occurred, in a contextualized corpus of tweets compiled during the political campaign of Spain’s General Elections of April 28, 2019. The study draws from fivead hoccorpora specifically compiled from Twitter, and a general corpus of Spanish digital disc…
Graphic emotion: a critical rhetorical analysis of online children-related charity communication in poland
2019
This study explores dominant applications of graphic affordances in a sample of children-related charity appeals collected from the official websites of nine prominent Polish foundations in late 2016. It provides a systematic description of salient typographic and iconographic resources and an assessment of their rhetorical potential to solicit donations. The analysis focuses on three dominant discursive strategies used by charity communicators, namely how graphic affordances project utility (logos), confidence (ethos) and engagement (pathos). The article offers a critique of strategic emotional stimulation through aestheticized imagery and infantilizing graphics that replace arguments with…
Empowerment as an affective-discursive technology in contemporary capitalism: insights from a play
2019
Over recent years, an increasing body of research in social and cultural studies has investigated the contemporary processes of social change from the point of view of affective capitalism. In this article, we take under scrutiny one of its technologies, namely, empowerment, by which we mean a state characterised by feelings of strength, ability and power that enable agency. More specifically, we investigate the way empowerment is presented in a cultural product, a play that tells a story about personnel training in a factory, shown in a city theatre in Finland. By linking recent theorisation of affective capitalism with an investigation of the intertextual and interdiscursive relations of …