Search results for "Civility"
showing 10 items of 17 documents
Social media induced fear of missing out (FoMO) and phubbing: Behavioural, relational and psychological outcomes
2022
The penetration of smartphones and the subsequent social media use in modern workplaces have drawn scholars’ attention towards studying their influence on employees. This is a nascent yet critical field of study because initial inquiries have confirmed the significant adverse implications of smartphone and social media use for employee well-being and productivity. Acknowledging the need to better explicate the consequences of the so-called ‘dark side’ of social media use at work, we examine the association of FoMO and phubbing with both psychological (i.e. work exhaustion and creativity) and relational (i.e. workplace incivility) employee outcomes. We tested our proposed hypotheses, which r…
Would you mind your language, please? : Consumer Incivility on Social Media Platforms
2022
Consumer incivility on social media platforms has recently gained the attention of academic researchers. However, few studies have presented the role that consumer incivility plays in forming social media perspectives (e.g. experiencing uncivil comments or rude replies on Facebook, Twitter and Instagram). Using the stimulus-organism-response theory, this study investigated the impacts of consumer incivility on social media brand representatives’ efforts to deal with it, social media brand community participation and social media brand trust. The study also investigated the influence of social media brand representatives’ efforts to deal with consumer incivility on social media brand communi…
The dynamics of online news discussions: effects of news articles and reader comments on users’ involvement, willingness to participate, and the civi…
2017
ABSTRACTThis study investigates when and why news website visitors write civil or uncivil comments in response to news articles or related user comments. In an experiment, we manipulated the news value of news articles and the presence of ‘deliberative’ or ‘detrimental’ elements of comments to compare their impact on participants’ involvement, willingness to comment, and the comments they posted. News factors and comment characteristics increased participants’ willingness to comment via cognitive and affective involvement. Cognitive involvement made it less likely and affective involvement more likely that participants wrote uncivil comments. Additionally, involvement with previous comments…
Coping with Audience Hostility. How Journalists’ Experiences of Audience Hostility Influence Their Editorial Decisions
2019
In digitalized media societies, many journalists encounter audience hostility in publicly visible channels. Scholars theorized on the spiral process of the influence of audience feedback on journal...
Are byline biases an issue of the past? The effect of author’s gender and emotion norm prescriptions on the evaluation of news articles on gender equ…
2021
When female journalists write about issues of gender equality, they often become the target of incivility and their work is devaluated. Research has investigated such devaluations based on journalists’ gender under the scope of byline biases, analysing if it matters to readers whether a news piece is authored by a male or female journalist. In this paper, we set out to study if gender byline biases occur when journalists write about gender equality. As gender attributions become particularly salient through the presentation of gendered emotion norms, we also inquire in how it matters for readers’ interest in reading such an article and the attributed credibility of the author when an artic…
On-line polylogues and impoliteness: The case of postings sent in response to the Obama Reggaeton YouTube video
2011
Abstract The overall aim of this paper is to investigate impoliteness in a particular on-line polylogal setting – YouTube postings (c. 13,000 words) triggered by the ‘Obama Reggaeton’ video, which was released during the 2008 US democratic primaries. This is done through integration of quantitative/qualitative analytic tools and of (im)politeness1 and (im)politeness 2 approaches. A two-prong experimental study is used in order to examine impoliteness realisation and interpretation in the corpus. Findings reveal clear patterns in the realisation of impoliteness strategies, including a preference for on-record impoliteness saliently oriented towards attacking the positive face needs of one's …
Online Hate Does Not Stay Online – How Implicit and Explicit Attitudes Mediate the Effect of Civil Negativity and Hate in User Comments on Prosocial …
2020
Abstract Incivility and hateful language in user comments are met with growing concern among politicians, the general public, and scholars. There are fears that such comments may decrease social cohesion and ultimately result in less prosocial behavior among citizens. We investigate whether hate, or even civil negativity in user comments alone, inhibit actual prosocial behavior through recipients’ explicit and implicit attitudes. In an online experiment, 253 participants read user comments (neutral, civil-negative, hateful) about refugees and received five Euros which they could donate for a refugee aid organization or keep for themselves. The results show that participants confronted with …
The Dignity in Free Speech: Civility Norms in Post-Terror Societies
2016
ABSTRACTIt is difficult to strike a balance between protecting freedom of speech and ensuring public safety. The attacks on 22 July 2011 in Norway, and the fear of terrorist acts inspired by public utterances on the Internet, have caused many to question whether and how we should regulate hate speech. In this article, we analyse the main arguments from the debate on freedom of speech in post-terror Norway, termed the ‘liberal’ and ‘harm’ (or ‘balance of harms’) arguments respectively. We propose a set of civility norms that may serve to uphold the wide freedom of speech advocated by the liberal argument, while being attentive to the real ethical challenges emphasised by the harm argument.
The Concept of Civility and Law
2017
From Hobbes on, the concept of law-making was strongly associated with the needs of creating a third-object (dialectics) that can control force and violence. The same concept of law and violence, which is historically associated with the Occident, paved the way for the creation of borders. By studying the legacy of Foucault and R. Castel and the contribution of sociological thinking, in this chapter we will dissect the roots of national identity and the evolution of security. While industrialism emancipated medieval peasants from their attachment to the soil, a great process of urbanization produced slums and ghettos in. Against this back drop, a new concept of civility erected a barrier be…
Linking News Value Theory With Online Deliberation: How News Factors and Illustration Factors in News Articles Affect the Deliberative Quality of Use…
2018
Previous research suggests that distinct characteristics of news articles, such as their news factors, account for the different participation rates in comment sections as well as the degree of interactivity among the discussants. In this study, this assumption is tested in the Facebook environment and extended to the analysis of how news factors (i.e., event characteristics) and illustration factors (i.e., characteristics resulting from a specific journalistic editing) of news articles predict the inclusiveness of discussions, as well as the occurrence of civility, rationality, and deliberative interactivity in user comments. A content analysis of 619 news articles and 11,218 related user…