Search results for "Cliente"
showing 10 items of 61 documents
Sul governo Lombardo
2013
La Sicilia deve passare da una economia dipendente e assistita a una autonoma e sostenibile e la regione deve diventare soggetto promotore di sviluppo. Cosa ha fatto il governo Lombardo per perseguire questo scopo?
Korupcja a rozwój. Analiza funkcjonalnych aspektów korupcji
2014
Corruption has become a major global problem. Proponents of the “good corruption” thesis believe that in certain conditions corruption can be conducive to economic and political development. To them, corruption is “grease” that lubricates the rigid wheels of the bureaucratic machine, and is a legitimate mechanism of political inclusion of the excluded masses. Yet, empirical analysis of the positive functions of corruption in the Soviet Union, the United States of America and certain Asian countries revealed that corruption is first and foremost a symptom of political and economic system dysfunction. One can speak of the positive functions of corruption only in the context of the Systems ser…
Evaluation of customer satisfaction with the hospital catering system in the city of Palermo (Italy) [Valutazione della Customer Satisfaction nella “…
2009
Obiettivi: lo scopo dello studio è stato quello di rilevare la ”customer satisfaction” nella ristorazione ospedaliera di pazienti ricoverati in due strutture pubbliche (Azienda Ospedaliera Universitaria Policlinico e Presidio Ospedaliero Asl 6) ed in un Presidio Ospedaliero privato di Palermo, valutandone le differenze anche in relazione alla diversa tipologia di preparazione dei pasti, con “cucina centralizzata”, nel pubblico, ed “in loco”, nel privato. Metodi: l’indagine è stata realizzata con questionario a risposta multipla mediante intervista diretta, somministrato a 207 pazienti, su 227 presenti, che hanno collaborato all’inchiesta. Risultati: Giudizi favorevoli sono stati espressi so…
Oligarchies and Client Systems in Rural communities in the South of the Crown of Aragón (13th to 15th Centuries)
2010
Studies of late medieval Hispanic client systems generally focus on networks of noble power, to the exclusion of the peasantry. This is doubtless in part because the peasantry has traditionally been considered to represent a largely homogenous social group defined in opposition to the feudal nobility, whose members defended common interests. However, the last few years have witnessed a profusion of studies into the rural, or peasant, elites of Western Europe during the late medieval and modern periods, and these highlight not only significant disparities between the economic status of those and that of the remainder of the peasantry, but also their employment of specific power-mechanisms in…
Spectator emotions: Effects on quality, satisfaction, value, and future intentions
2015
There is a great interest from the academic and professional fields to know the performance of sports enterprises from the point of view of the user and the sport spectators. This study analyzes relationships between service quality, perceived value, satisfaction, future intentions, and emotions of spectators of a professional basketball competition. A self-report survey yields data for 493 spectators. After confirming reliability and validity of the data collection measures, an application of structural equation modeling to empirical data tests the model. Results show that (1) service quality predicts spectators' satisfaction and perceived value, and that perceived value and satisfaction a…
«CHI LASCIA LA STRADA VECCHIA PER LA NUOVA, …» PERCHÉ UNA RIFORMA DEI DELITTI DI CORRUZIONE NON DOVREBBE ABBANDONARE IL MODELLO MERCANTILE
2014
Sacco di Palermo
2005
Gli assestamenti politici ed economici verificatisi in Italia nel secondo dopoguerra producono in Sicilia processi di mutamento e di mobilità sociale, che si traducono in una perdita di rilevanza del blocco agrario e degli interessi legati al grande latifondo. Un massiccio processo di urbanizzazione interessa un po’ tutti i capoluoghi di provincia, ma è Palermo, sede del parlamento regionale e di tutti i suoi uffici centrali, la città dell’isola che nell’arco di pochi anni diventa luogo-simbolo della speculazione edilizia privata e sede di un vorticoso giro d’affari legato al mondo degli appalti per le opere pubbliche. Sono gli anni in cui il sistema di potere democristiano diffonde in tutt…
Informal Institutions and Democracy
2000
Informal institutions have grown in relevance for the analysis of new ‘third wave’ democracies. The research strategy receives its impetus from the debate on neo‐institutionalism theory, which offers a productive perspective for structuring the field of analysis. This article explains the distinguishing factors between formal and informal institutions. It addresses five basic types of informal institutions, examines the ways in which they function and discusses their relevance in terms of democracy theory. Each type is characterized by the way in which it enacts its respective means of political influence. The study distinguishes between forms of specific relationship (clientelism), of mate…
Iconofagia y dinero
1997
User-Generated-Content
2015
User-generated-content, also called user-generated-media, user-created-content, and consumer-generatedcontent, refers to all types of content, like pictures, videos, or posts, created by consumers and delivered through online platforms like social media. User-generated content is gaining momentum as a marketing communication tool in the form of contests (e.g., create-your-own advertisements, branded storytelling, or branded interactive applications). By allowing consumers to become prosumers and creating or co-creating brand messages, advertisers increase consumers´ exposure to and involvement with brand communications, which results in a greater level of brand engagement. This chapter anal…