Search results for "Computer-supported cooperative work"

Designed for unanticipated use

2003

Common artefacts have been identified as fundamental characteristics for framing activities in workplaces. Mike Robinson's article 'Design for unanticipated use...' conceptualised and defined the dimensions of common artefacts as consisting of predictability, peripheral awareness, implicit communication, double level language and overview. These dimensions have often been used in explaining unexpected uses of different applications and systems. In this paper, experiences from common artefacts as CSCW application design principles, indicating that unanticipated uses are expected and further supported, are discussed. Two distinct cases, a physical room and a software application, are presente…

The wheel of collaboration tools

2006

Paper from the 2006 20th anniversary conference on Computer supported cooperative work We present a holistic framework for analyzing and specifying collaboration solutions, developed by an oil and gas company in response to practical needs in supporting integrated collaboration and information management. A typology of collaboration tool capabilities, termed the Wheel of Collaboration Tools (WCT), is described. We assess its contributions, and discuss areas of application and potential further development. Our intent is to stimulate discussion and research related to this type of collaboration modeling.

Understanding the role of documents in a hierarchical flow of work

1997

Publication Network Analysis of an Academic Family in Information Systems

2011

The study of scientific collaboration through network analysis can give interesting conclusions about the publication habits of a scientific community. Co-authorship networks represent scientific collaboration as a graph: nodes correspond to authors, edges between nodes mark joint publications (Newman 2001a,b). Scientific publishing is decentralized. Choices of co-authors and research topics are seldomly globally coordinated. Still, the structure of co-authorship networks is far from random. Co-authorship networks are governed by principles that are similar in other complex networks such as social networks (Wasserman and Faust 1994), networks of citations between scientific papers (Egghe an…

Meeting others—supporting situation awareness on the WWW

2001

Abstract World Wide Web (WWW) techniques provide a simple interface, which is accessible almost everywhere. The WWW supports document sharing and information retrieval, but has no tools for direct user interaction, simply because the mechanisms to support user awareness are missing. The aim of this paper is twofold. First, we present general concepts of situation awareness, which concerns the user interaction on the WWW platform, and a theoretical framework, which is used in examining existing awareness support systems. Second, we provide an analysis of PeopleAwarenessEngine, which supports situation awareness and enables user communication and collaboration on the WWW.

Paperwork at 78kph

1996

Evaluating End-user Support : Validating the Use of Multiple Media in a CSCW Application

2006

Human-centred views on information systems are gaining more and more attention in IS community. The need to evaluate information systems from such a perspective is thus evident. In this paper, we exploit our earlier developed theoretical framework for evaluating end-user support in information systems, and demonstrate its usage in validating the use of multiple communication and collaboration media in a CSCW application. The evaluation is performed in terms of user perception in ISD process, users’ role in organizational information processing, and users’ behavioural nuances. Our study shows that a context specific theoretical framework is useful in validating the empirical results of syste…