Search results for "Econometrics"
showing 10 items of 3730 documents
The effects of two-way communication and chat service usage on consumer attitudes in the e-commerce retailing sector
2018
In e-commerce retailing (e-retailing), where competitors are only one click away and prices are easy to compare, providing superior customer service and reciprocal communication via a company’s website are important aspects of attracting and retaining customers. One increasingly popular solution to improve customer service is a “live chat” interface that allows consumers to have real-time conversations online with customer service agents. As the literature on the impacts of real-time communication via live chat is currently very limited, this study develops and tests a model that demonstrates the moderating effects of a chat service on the relationship between two-way communication (i.e., a…
A qualitative study of pre-service teachers’ experienced benefits and concerns of using motivational interaction in practice after a training course
2022
This is a pre-print of a published study: Renko, E., Koski-Jännes, A., Absetz, P. et al. A qualitative study of pre-service teachers’ experienced benefits and concerns of using motivational interaction in practice after a training course. Humanit Soc Sci Commun 9, 458 (2022). https://doi.org/10.1057/s41599-022-01484-y Despite its positive effects on physical activity promotion, motivational style of interaction by health professionals is not easily taken up, as shown by meta-analyses of training courses. The concerns professionals experience for taking up the novel skills remain an open question. Preservice physical education teachers were offered a 16-hour training course on motivational i…
The impact of consumer local engagement on local store patronage and customer satisfaction
2017
This paper examines the drivers of local grocery retail patronage. Drawing on institutional and social network theory literature, we develop a framework to investigate how consumers’ personal values and engagement with local communities affect their satisfaction and local store patronage. We test our model with survey data on 1504 Finnish consumers. Our results show that the relationship between customer local engagement and local retail patronage is indirect rather than direct, and it is mediated by the vitality of local services, social interaction, and consumer satisfaction.
Persistency of window dressing practices in the US repo markets after the GFC: The unexplored role of the deposit insurance premium
2022
We investigate whether the regulatory improvements made in the aftermath of the global financial crisis have been effective in limiting bank downward window dressing by means of repos in the United States. We find that a strict application of the Basel III regulation wipes out incentives to engage in window dressing to bolster the level of leverage Tier 1 ratio at quarter-end. We also show that the persistency of window dressing is related to the computation of the Federal Deposit Insurance Corporation assessment base, which motivates banks to engage in window dressing to reduce the deposit insurance premium.
Longitudinal Patterns of Ethical Organisational Culture as a Context for Leaders’ Well-Being: Cumulative Effects Over 6 Years
2021
AbstractThe aim of this longitudinal study was to investigate the temporal dynamics of ethical organisational culture and how it associates with well-being at work when potential changes in ethical culture are measured over an extended period of 6 years. We used a person-centred study design, which allowed us to detect both typical and atypical patterns of ethical culture stability as well as change among a sample of leaders. Based on latent profile analysis and hierarchical linear modelling we found longitudinal, concurrent relations and cumulative gain and loss cycles between different ethical culture patterns and leaders’ well-being. Leaders in the strongest ethical culture pattern exper…
Triggering sustainability communication in a B2B context: combining action research and sensemaking
2021
PurposeThe paper explores processes associated with the adoption of corporate sustainability communication in a B2B context. It employs a combined action research and sensemaking approach to document moments that precede the initiation of external sustainability communication.Design/methodology/approachThe paper is the outcome of an action research project, where we examine the case of one industrial company that was silent on its multiple sustainability-related practices, but recently decided to become more transparent to the outside world. A processual approach to sensemaking is adopted to show how organisational and non-organisational members actively participated in meaning co-construct…
Measuring Performance in the Luxury Industry: Is there a Difference in Performance Between the top and Bottom Players in the Industry?
2021
Abstract This paper presents a methodology that consists of a Z-score function applied on a set of indicators for the luxury industry and then standardized to obtain a ranking of the companies on a scale between 10 and 100. To measure the performance for the top 5 LVMH, Estee Lauder, Richemont, Kering, Essilor Luxottica, and bottom 5 Aeffe, Tribhovandas, Van de Velde, Mulberry, Trinity companies (based on Deloitte global ranking in 2019) in the luxury industry and to unveil which are the performance drivers. By applying this methodology it can be made a comparison in performance between the top and the bottom companies in the luxury industry. The performance score is calculated for ten year…
La formation du capital humain : gestion par le marché ou gestion par l'État
1992
Human capital formation : state or market management This paper examines the likely difficulties of the management by the state of the education sector. Concerning the operation of the system, the analysis is based on international comparisons and on the French experience. As a whole the difficulties are linked to the weak accountability and justification in the use of the resources mobilized. This arises from the absence of the regulatory mechanisms as those existing in a market oriented activity. Economist's approach and tools (cost-effectiveness, production theory, ...) can be used as a substitute to such mechanisms. In a same line of argument, the article adresses the issue of external …
Pour une politique de la qualité de l'école primaire en Afrique : évaluation des acquis des élèves en CP et en CM au Togo
1993
Policy decisions in education cannot be made upon opinions and subjectives factors ; this is especially true in African countries where demographic and economic constraints are particularly binding. A key element is to measure the impact of the various factors affecting student learning, even though this step has to be complemented by cost estimates so as to produce cost-efficiency indicators. This papers concerns primary schooling in Togo and aims at documenting the link between school factors on the one hand, pupil achievement on the other. The results have very clear consequences in terms of educational policy since they show that inputs such as school building in concrete or recruitemen…
Fonds structurels, effets de débordement géographique et croissance régionale en Europe.
2008
Les fonds structurels constituent l’un des instruments financiers de la politique regionale europeenne les plus intensement utilises afin de promouvoir la convergence entre les regions des pays membres de l’Union europeenne. Cependant, de nombreuses divergences theoriques et empiriques existent dans la litterature quant a leur capacite a encourager la croissance economique des regions les plus defavorisees. Par consequent, cet article se propose de proceder a des estimations complementaires en integrant des elements nouveaux : tout d’abord, nous adoptons une approche par l’econometrie spatiale afin de prendre en compte de possibles effets de debordement geographique entre regions ; ensuite,…