Search results for "Financial services"
showing 10 items of 75 documents
INFORMATION CHANNELS INFLUENCING THE HOUSEHOLDS’ DECISION OF HOME LOAN PROVIDERS
2012
With rapid growing of competitiveness in the Latvian commercial banking, and resemblance of services offered by banks, it has become significantly important that banks detect the information sources influencing the customer choice of banks of financial products. The relevant literature indicates that a great deal of research effort has been expended to investigate bank selection criteria for broad categories of customers. One promising segment, which, arguably, has not been given enough attention, is the households group. Home loans products make the markets that had the huge increase before crisis. The great fall of interest rates along with the offering of new, more flexible and attractiv…
Risk management in the banking industry
2016
El negocio bancario está altamente regulado porque las instituciones financieras captan ahorro público y tienen riesgos específicos y complejidades que hacen que sus estados financieros sean opacos y difíciles de analizar por el público en general (Petrella y Resti, 2013; Morgan, 2001). Para entender y monitorear los riesgos específicos en las empresas del sector financiero, el regulador estadounidense diseñó el sistema de evaluación CAMELS, que es comúnmente utilizado por los reguladores de todo el mundo para evaluar la solidez de las instituciones financieras y para evaluar el nivel de riesgo de los bancos (Office of the Comptroller of the Currency, 2013). Los riesgos que este enfoque eva…
How is the use of mobile money services transforming lives in Ghana?
2018
Mobile money (MM) is considered a revolutionary phenomenon in the developing world and relies on basic mobile handsets capable of voice and SMS or text. This chapter assesses the potential of mobile phones as a delivery mechanism for financial services in Ghana. Based on the sample of 595 responses collected during the months of September and October, 2016, we investigated various consequences that influence the consumer decision-making process and continuous usage within the mainstream MM or micro-financial services. In total, six hypotheses were developed and tested. The results provided support for all the hypotheses. The key takeaway from this chapter is that MM service agent credibilit…
Factors influencing mobile banking continuous use in Sub-Sahara Africa : A study of mobile banking users in Nigeria
2019
The ubiquitous diffusion of information and communications technology is fundamentally impacting several sectors. In the financial services sub-sector, the convenience and speed that mobile banking (m-banking) applications offer users have made it one of the most popular applications in use. However, the growth trajectory of the application is questionably different as it has continually seen a decline in the Nigerian market. The aim of this study is therefore to examine the factors influencing m-banking continuous use in an emerging market context by using a hybrid of unified theory of acceptance and use of technology (UTAUT2), uses and gratification, and privacy theories. Survey data were…
Mobile financial services : Introduction, definition, and conceptualization
2019
Incumbent business models in banking and payment are continuously challenged by new competition and evolving consumer expectations as banking and payment landscape have increasingly moved digital and mobile. Mobile financial services (MFS) and related technologies encompass a broad range of digital (including mobile) devices, channels, and financial transactions that consumers execute on their mobile phones or tablets. This chapter conceptualizes the term ‘MFS’ and investigates what constitutes the field of MFS. The chapter seeks to answer the following research questions: What is the mobile financial services landscape? What are MFS and how they have been conceptualized in the marketing an…
Financial literacy in the digital age : A research agenda
2023
Digital innovations are transforming financial services and resulting changes in consumer behavior and personal money management. Diffusion of pervasive digital technologies offers individuals quick and easy access to various digital services bringing opportunities and challenges into their personal money management. The study aimed to explore how digitalization affects individuals’ financial literacy and financial capability. As a result, we identified three main themes in the intersection of finance and digitalization: Fintech, Financial behavior in digital environments, and Behavioral interventions. We propose directions for measuring digital financial literacy, updates to the financial …
Socially Responsible Investing and Public Pension Fund Performance in Latvia
2018
Currently Latvia runs a three-pillar pension system. Despite positive dynamics of change of net assets of pension schemes, investments into pension programs are not regarded as financial products that could be popular amongst the population of Latvia. This problem is one of the key social economic issues in society and therefore its solution, which should be developed with consideration of ethical principles of investment, is socially important, which is why it should be addressed by the state. The aim of this research is to consider social and economic aspects of activities of the 2nd pillar pension fund in Latvia and to identify the attitude of Latvian residents to investments into pensio…
www.Personal_Asset_Allocation.
2004
Today consumers demand delivery of financial services anytime and anywhere, and their needs and desires are evolving rapidly. The World Wide Web provides a rich channel for distributing customized services to a range of clients. An Internet-based system developed by Prometeia S.r.l. for Italian banks—both traditional and e-banks—supports consumers and financial advisors in planning personal finances. The system provides advice on allocating personal assets to fund consumers' needs, such as paying for a house, children's education, retirement, or other projects. State-of-the-art models of financial engineering—based on scenario optimization—develop plans that are consistent with clients' go…
Ochrona niezamożnych konsumentów na rynku usług finansowych
2016
Opracowanie stanowi próbę odpowiedzi na pytanie, czy ochrona osób niezamożnych na rynku usług finansowych powinna być realizowana odrębnie w stosunku do powszechnie obowiązujących zasad oraz jakie elementy powinna obejmować ta ochrona? Ponadto – jakie podmioty powinny jej udzielać – czy te, które już istnieją na rynku, czy inne, nowe? Problem ochrony osób niezamożnych wynika stąd, że w dużej mierze osoby te są wykluczone z rynku podstawowego (mainstream market), objętego ochroną prawną. Część osób korzysta z oferty rynku alternatywne-go, czy wręcz nieformalnego. Wydaje się więc, że dodatkowa ochrona osób niezamożnych powinna być ukierunkowana na te właśnie obszary rynku usług finansowych.
How the unbanked cope with financial exclusion: Evidence from Pakistan
2016
This article investigates both the coping strategies employed by low-income unbanked consumers in Pakistan and the consequences of those strategies. Qualitative data were gathered from low-income unbanked consumers through in-depth interviews. The findings suggest that unbanked consumers utilize their respective social networks and various market and personal resources to cope with financial exclusion. The utilization of social network resources to cope with financial exclusion typically enabled participants to fulfill their obligations in a positive manner and enhanced solidarity and trust among group members, whereas the use of market and personal resources tended to produce more negative…