Search results for "Hospitality"
showing 10 items of 556 documents
Is participation in the tourism market an opportunity for everyone? Some evidence from Italy
2016
This paper investigates whether there are differences in tourism consumption behaviour among families by analysing the main determinants of tourism participation at national and international levels. In particular, it explores whether tourism is becoming part of the lifestyle of Italians or whether it is still a luxury good only for the privileged. A Heckman model was used on micro-data on Italian family expenditure over the period 1997–2007, and an income elasticity analysis for different personal and household characteristics was carried out. The results show that participation in the tourism market is strongly affected by the personal characteristics of individuals and that tourism cons…
How emotional response mediates servicescape impact on post consumption outcomes: An application to opera events
2020
Abstract The purpose of this study is to examine how emotions mediate the impact of a holistic servicescape -physical and social- on post-consumption outcomes in the performing arts. Partial Least Square (PLS) was conducted to test the mediation hypothesized relationships on a sample of 867 opera goers. The proposed research model was largely supported by the evidence, and the mediating role of emotions was confirmed. Servicescape influences direct and indirectly attendees' post consumption in opera given that emotions play a partial mediating role which is greater in the case of positive emotions. Based on the results, this study offers specific theoretical and managerial implications conc…
Sport tourism consumer experiences: a comprehensive model
2004
The interest in physical activity and vacations has created a growth in the tourism industry and has greatly modified strategies within the industry. Sport tourism is expanding and many forms of consumption exist within this area. The object of this study is to propose a new framework for analysing sport tourism consumption. This framework illustrates that consumer choices depend upon vacation destinations and sport services offered in relation to the experiences that vacationers are seeking. The originality of this analysis is that it integrates spatial and social dimensions stemming from environmental psychology, ethnology and sociology.
Quality of life ranking of Spanish cities: A non-compensatory approach
2021
Abstract Urban areas are hubs of economic activity, but also consumption centers where a high quality of life may attract human capital and increase prospects of economic growth and well-being. We rank 73 Spanish cities on the basis of 35 individual indicators covering three basic facets of quality of life: socio-economic performance, general livability conditions, and residents' health status. We reject the conventional approach of compensability among different quality of life dimensions in favor of a Condorcet-inspired non-compensability approach. We obtain three partial composite indicators, one for each of the aforementioned dimensions, and a global indicator that synthesizes the three…
Segmentación del turista deportivo: el caso del espectador de la Fórmula 1
2021
El trabajo pretende identificar grupos de turistas de un evento deportivo, el GP Europa de Fórmula 1, con relación a su motivación para el consumo deportivo y características básicas que definen dichos grupos para conocer los perfiles de turista de un gran evento deportivo. Para caracterizar a los sujetos se utilizó el análisis clúster con una muestra de 148 asistentes al evento, turistas nacionales e internacionales. Los resultados obtenidos muestran la existencia de cuatro grupos de sujetos bien definidos: los sociales (formado por los que obtienen fuertes connotaciones sociales asistiendo al evento, el 17,6% de la muestra), los ostentosos (son el 17,5% de la muestra, que sin una motivaci…
The functional-psychological continuum in the cognitive image of a destination: A confirmatory analysis
2009
Abstract This paper analyses the cognitive component of the image of a destination from a dual perspective. Firstly, we study its composition by positing three positions on a continuum: functional, mixed and psychological, which are analysed using confirmatory factor analysis. Secondly, we study the influence of these components on tourists' overall image of the destination and on their future behaviour intentions, using structural equation analysis. The results show that the psychological and functional components exercise the greatest influence on the overall image of the destination. Overall image was found to influence future behaviour intentions consistently, while the functional compo…
Tourism Statistics: Methodological Imperatives and Difficulties: The Case of Residential Tourism in Island Communities1,3
2008
Tourism statistics are one of the key sources of information for economists, public officials and tourism decision-makers. The aim of the present paper is to describe and critique the methodological difficulties encountered when approaching statistical studies in tourism. The case of hidden tourism in island communities is used to illustrate that in tourism statistics there exists a lack of clarity and convention concerning definitions, procedures, measurement and analytic approaches. The conclusions and the study implications should help tourism authorities and tourism statisticians to better define and standardise methodological and measurement approaches and practices and to more effecti…
COVID-19 and Changes in Social Habits. Restaurant Terraces, a Booming Space in Cities. The Case of Madrid
2021
The COVID-19 pandemic and the fear experienced by some of the population, along with the lack of mobility due to the restrictions imposed, has modified the social behaviour of Spaniards. This has had a significant effect on the hospitality sector, viewed as being an economic and social driver in Spain. From the analysis of data collected in two of our own non-probabilistic surveys (N ~ 8400 and N ~ 2000), we show how, during the first six months of the pandemic, Spaniards notably reduced their consumption in bars and restaurants, also preferring outdoor spaces to spaces inside. The restaurant sector has needed to adapt to this situation and, with the support of the authorities (regional and…
COVID-19 and the End of Hospitality
2021
The turn of the century has brought many mega threats for the West, such as terrorism, natural disasters, and virus outbreaks including SARS, H1N1, Ebola, and now COVID-19. An invisible micro-organism suddenly paused our progress towards a globally interconnected flat world. We now realize that super-structures driving economic development cannot grow in specific directions without destroying themselves in certain other directions. The precautionary logic suggests the rational planning aided by our technological progress ought to alleviate most of these problems. The manner in which we deal with disasters like COVID-19, however, does not inspire confidence. Application of the precautionary …
Over-ordering and food waste: The use of food delivery apps during a pandemic
2021
There is a paucity of research on the role of food delivery apps (FDAs) in food waste generation. This gap needs to be addressed since FDAs represent a fast-growing segment of the hospitality sector, which is already considered to be a key food waste generator globally. Even more critically, FDAs have become a prominent source of ordering food during the COVID-19 pandemic. In addition, the growing usage of FDAs warrants an improved understanding of the complexities of consumer behavior toward them, particularly during a health crisis. The present study addresses this need by examining the antecedents of FDA users’ food ordering behavior during the pandemic that can lead to food waste. The s…