Search results for "Information Technology Infrastructure Library"

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ITIL Implementation: The Role of ITIL Software and Project Quality

2012

This research will investigate the implementation status of the Information Technology Infrastructure Library (ITIL) reference processes and the influence of ITIL software quality and ITIL project quality on implementation status. The paper analyzes data from a survey of 160 Nordic companies.

business.industryComputer sciencemedia_common.quotation_subjectIT portfolio managementCapacity managementSoftware qualityInformation Technology Infrastructure LibraryEngineering managementSoftwareITIL security managementFinancial management for IT servicesQuality (business)businessmedia_common2012 23rd International Workshop on Database and Expert Systems Applications
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