Search results for "Information system"
showing 10 items of 2404 documents
Extending customer relationship management. From empowering firms to empowering customers
2013
Purpose – The focus of customer relationship management (CRM) literature has been predominantly on the firm perspective and on IT, not on customer or service orientation and value co-creation. This paper seeks to explore and analyse contemporary CRM frameworks and suggests future research directions. To achieve this, a thorough literature review on CRM is conducted focusing on recent advances within CRM. This provides a good basis for critically analysing the current status of both CRM theory and practice. Design/methodology/approach – The paper reviews CRM literature published 2003-2011. Based on the literature review, it introduces a conceptual framework of the changing role of customer d…
Customer’s role in knowledge management and in the innovation process: effects on innovation capacity and marketing results
2016
Scholars have acknowledged customer knowledge management (CKM) as a key strategic resource for improving innovation and supporting long-term customer relationship management. This study provides a deeper understanding of the internal antecedents of business innovation capacity overcoming previous approaches. A model that had not previously been tested was used to analyse the role of customer collaboration and CKM – measured as a second-order construct – in innovation processes and marketing results. To test the model, structural equation modelling (partial least squares) was applied to a random sample of 210 Spanish companies. Results confirm that CKM and customer collaboration are antecede…
Global data on earthworm abundance, biomass, diversity and corresponding environmental properties
2021
Earthworms are an important soil taxon as ecosystem engineers, providing a variety of crucial ecosystem functions and services. Little is known about their diversity and distribution at large spatial scales, despite the availability of considerable amounts of local-scale data. Earthworm diversity data, obtained from the primary literature or provided directly by authors, were collated with information on site locations, including coordinates, habitat cover, and soil properties. Datasets were required, at a minimum, to include abundance or biomass of earthworms at a site. Where possible, site-level species lists were included, as well as the abundance and biomass of individual species and ec…
ISIS: a semantic mediation model and an agent based architecture for GIS interoperability
2003
The diversity of spatial information systems promotes the need to integrate heterogeneous spatial or geographic information systems (GIS) in a cooperative environment. The paper describes the research project ISIS (Interoperable Spatial Information System) which is a semantic mediation approach to support GIS interoperability. Its key characteristic is a dynamic resolution of semantic conflicts which is adequate for achieving autonomy, flexibility and extensibility. We propose a spatial OO data model and a mediation architecture based on multi-agent paradigm to support GIS interoperability.
Real-Time 3D Face Acquisition Using Reconfigurable Hybrid Architecture
2007
Acquiring 3D data of human face is a general problem which can be applied in face recognition, virtual reality, and many other applications. It can be solved using stereovision. This technique consists in acquiring data in three dimensions from two cameras. The aim is to implement an algorithmic chain which makes it possible to obtain a three-dimensional space from two two-dimensional spaces: two images coming from the two cameras. Several implementations have already been considered. We propose a new simple real-time implementation based on a hybrid architecture (FPGA-DSP), allowing to consider an embedded and reconfigurable processing. Then we show our method which provides depth map of …
Geo‐referencing naturalistic driving data using a novel method based on vehicle speed
2013
Naturalistic driving is an experimentation model that allows us to recognise the driving modes observing the driver's behaviour at the wheel of a set of people in natural conditions during long periods of observation. This research methodology aims at increasing the representativeness of the data collected in opposition to data stemming from highly controlled laboratory experiments. However, naturalistic driving research designs produce large volumes of data that are difficult to handle. Thus, it is very important to work with suitable methods for representing and interpreting data, allowing us to observe the variability of the results. The aim of this study is to implement a new methodolog…
MDA: a MATLAB-based program for morphospace-disparity analysis
2003
A MATLAB® program that examines patterns of state-space occupation is described. Four subroutines are available with which to visualize morphospace patterns: (i) in terms of their features such as dispersion, aggregation and location, thereby allowing users to extract complementary quantitative information about how the state-space is structured, and (ii) in terms of changes in those patterns that can be compared with other biotic (e.g., extinction, origination rates) or abiotic (e.g., environmental proxy) information. The program incorporates many of the latest and most widely used statistical parameters for describing multivariate spaces. The parameters are estimated on the basis of boots…
OpenHVSR - Processing toolkit: Enhanced HVSR processing of distributed microtremor measurements and spatial variation of their informative content
2018
Abstract The investigation of seismic ambient noise (microtremor) in spectral ratio form, known as the Horizontal-to-Vertical Spectral Ratio technique, is extremely popular nowadays both to investigate large areas in a reduced amount of time, and to leverage a wider choice of low cost equipment. In general, measurements at multiple locations are collected to generate multiple, individual spectral ratio curves. Recently, however, there has been an increasing interest in spatially correlating informative content from different locations. Accordingly, we introduce a new computer program, “OpenHVSR – Processing Toolkit”, developed in Matlab (R2015b), specifically engineered to enhance data proc…
Online Density Estimation of Heterogeneous Data Streams in Higher Dimensions
2016
The joint density of a data stream is suitable for performing data mining tasks without having access to the original data. However, the methods proposed so far only target a small to medium number of variables, since their estimates rely on representing all the interdependencies between the variables of the data. High-dimensional data streams, which are becoming more and more frequent due to increasing numbers of interconnected devices, are, therefore, pushing these methods to their limits. To mitigate these limitations, we present an approach that projects the original data stream into a vector space and uses a set of representatives to provide an estimate. Due to the structure of the est…
Reverse-Safe Text Indexing
2021
We introduce the notion of reverse-safe data structures. These are data structures that prevent the reconstruction of the data they encode (i.e., they cannot be easily reversed). A data structure D is called z - reverse-safe when there exist at least z datasets with the same set of answers as the ones stored by D . The main challenge is to ensure that D stores as many answers to useful queries as possible, is constructed efficiently, and has size close to the size of the original dataset it encodes. Given a text of length n and an integer z , we propose an algorithm that constructs a z -reverse-safe data structure ( z -RSDS) that has size O(n) and answers decision and counting pattern matc…