Search results for "Information technology"
showing 10 items of 480 documents
Harnessing ICT to develop community and identity: a model for academic departments
2006
Universities have been early adopters of Information and Communication Technologies (ICT). However, does availability imply use? How is ICT being used by academic departments? This article addresses these questions, and discusses the use of ICT to support research, instruction and service, but more specifically, the use of ICT to enhance a sense of identity and community across all members of a department. The authors' observations of university departments across the Atlantic reveal very limited uses of ICT. A democratic web-based academic departmental community model is proposed to assist in the strengthening of departmental identity and community as well as advancing its mission. Concept…
Hospital performance: Efficiency or quality? Can we have both with IT?
2015
This paper explores influence of IT investment on hospital efficiency and quality.There is a direct effect of IT investment on service quality in hospitals.There is a moderating effect of quality on operational efficiency in hospitals.There is a U-shaped relationship between IT investments and operational efficiency.IT investments have diminishing returns beyond a certain point. The influence of IT investment on hospital efficiency and quality are of great interest to healthcare executives as well as insurers. Few studies have examined how IT investments influence both efficiency and quality or whether there is an optimal IT investment level that influences both in the desired direction. De…
Logistics service quality and buyer–customer relationships: the moderating role of technology in B2B and B2C contexts
2011
Logistics service quality (LSQ) concentrates on the results of the company's performance in the process of bringing merchandise and information from the company's warehouse to customers' home. There is neither consensus about its dimensions nor on how it might be influenced by technological solutions. The present article aims at identifying the main antecedents of LSQ, examining the influence of technology and its effects in terms of customer commitment and loyalty in B2B and B2C contexts. As a result, similar patterns are observed in the relationships of LSQ–commitment–loyalty with mixed evidence about the moderating role of information technology.
Logistics Service Quality and Technology Investment in Retailing
2009
The quality of physical distribution could be a source of differentiation and, consequently, provide a competitive advantage for the retailer. There is no consensus in the literature, however, on the components of logistics service quality, nor on the role of the retailer's investment in technology. In this context, the present paper aims at evaluating the major components of logistics service quality and technological investment, as well as analysing their impact on the results achieved by the store in terms of satisfaction and customer loyalty in different retailing sectors. As a result, we conclude that there is a need for the retailer to plan investment in technology applied to logistic…
Impact of information technology on future floras
2009
Some important facilities offered by the information technology to innovate the development of traditional floras are illustrated and discussed. These include: random access interactive tools for the identification of species, low cost, easy updating, virtually unlimited space for high resolution images and texts, on-line utilities, strong synergy between authors and users. It is argued that the combination of printed books with integrated digital utilities and data-sources is the most desirable structure for future floras.
Disinformazione nelle città
2023
Nell‘ambito della Smart Specialisation Strategy (RIS3), strategie di innovazione nazionali o regionali per la crescita intelligente, sostenibile e inclusiva nell’Unione Europea per il prossimo decennio, finanziata dall’Unione Europea, la Regione Siciliana ha promosso il progetto Fake News in accordo con la finalità di sviluppare strumenti di scambio informativo e confronto in rete. L’obiettivo è di concentrare le risorse europee in settori tecnologici emergenti che realmente possono svilupparsi nella stessa regione puntando sulla costruzione di saperi locali, piuttosto che sul trasferimento di risorse tecnologiche esterne. Si sperimenta un’applicazione di tecnologie ICT al fenomeno della di…
Multimodal virtual navigation of a cultural heritage site: The medieval ceiling of Steri in Palermo
2009
The advance of information technology has enabled in recent years new fruition scenarios for cultural heritage sites. Multidisciplinary approaches integrate survey techniques with multimodal interfaces to allow enhanced fruition for larger group of users. In this paper we propose a multimodal interface to a virtual representation of a medieval ceiling, built in the XIV century, which covers the “Sala Magna” of Steri, the historical headquarters of the University of Palermo, in Italy. This research deals with the definition of a process for the integration of surveying techniques, modelling processes and communication technologies for the documentation of such artifacts. This is a two-stage …
Adaptive voice interaction for 3D representation of Cultural Heritage site
2010
In the area of cultural heritage preservation and fruition the development of electronics and information technologies has opened new scenarios of research in the field of survey, representation and communication of Cultural Heritage. The aim is thus to make the fruition of works of art available to as many users as possible by using survey techniques and multimodal interaction. In this paper we propose a multimodal fruition of a virtual representation of a medieval ceiling, built in the XIV century, which covers the “Sala Magna” in the Steri of Palermo. The research deals with the design of an intelligent relational agent which interacts with the user in a natural way. To address this very…
Robotics Construction Kits: From “Objects to Think with” to “Objects to Think and to Emote with”
2018
This paper discusses new ideas about the use of educational robotics in social-emotional learning. In particular, educational robotics could be a tool intended to allow children to acquire some of the basic aspects of human emotions and emotional functioning, and to understand how these relate to the mind and body. More specifically, by using robots such as the LEGO Mindstorm construction kits—which allow users to both construct the body of the robot and to provide it with a behavioural repertory—children have the opportunity to visualize (and manipulate) the relationship between the robot’s body and mind. This allows them to simulate “embodied emotional minds” and to reflect on new neurosc…