Search results for "InformationSystems_GENERAL"
showing 7 items of 67 documents
The drivers of customer satisfaction in the hospitality industry: applying the Kano model to Sicilian hotels
2013
Starting from the assessment that hotels need to embrace a managerial approach oriented towards customer satisfaction, we adopt the Kano model to identify the relevant drivers of satisfaction of hotels guest in the main cities of Sicily, Italy. This study analyzes the customer satisfaction requirements for Sicilian hotels in order to suggest and weigh a set of key attributes that hotel managers need to consider in order to create an attractive offer. We base our analysis on the qualitative data collected through 600 questionnaires submitted to hotel guests of twenty Sicilian three-star hotels located in city downtowns, in different provinces and locations.
Customer Satisfaction in the Hotel Industry: A Case Study from Sicily
2010
In order to be successful in the market it is not sufficient to attract new customers managers must concentrate on retaining existing customers implementing effective policies of customer satisfaction and loyalty. In hotel industry customer satisfaction is largely hooked upon quality of service. A management approach focused on customer satisfaction can improve customer loyalty, thus increasing the positive image of the touristic destination. Hence, exploring the importance for customers of hotel attributes in hotel selection is indispensable. Research on the topic of guest satisfaction, which translates into the consideration of whether or not customers will return to a hotel or advise it …
Effects of a computerized decision support system on care planning for pressure ulcers and malnutrition in nursing homes: an intervention study.
2013
Author's accepted version (post-print). Background: Nursing documentation is essential for facilitating the flow of information to guarantee continuity, quality and safety in care. High-quality nursing documentation is frequently lacking; the implementation of computerized decision support systems is expected to improve clinical practice and nursing documentation. Aim: The present study aimed at investigate the effects of a computerized decision support system and an educational program as intervention strategies for improved nursing documentation practice on pressure ulcers and malnutrition in nursing homes. Design, setting and participants: An intervention study with two intervention grou…
Sykepleiestudentenes kliniske praksis – om klinisk læringsmiljø og studenttilfredshet
2020
Nurse practice – clinical learning environment and student satisfaction
 The purpose of this study was to investigate nursing students’ satisfaction with the clinical learning environment during clinical practice. A questionnaire was distributed to nursing students at a university (N=250) in Norway. Student satisfaction, task orientation, pedagogical atmosphere, supervisory relationship, and the premises of nursing on the ward were measured. Of the 250 students invited, 163 (66 %) completed the survey. Nursing students were largely satisfied with their clinical placement experiences, but they were more satisfied with hospital placements than home care placements. Supervision more than …
Editorial: Searching for the Boundaries of Microbial Speciation in a Rapidly Evolving World
2021
Editorial on the Research Topic.
METHODS OF SUPPLIERS EVALUATION IN ROMANIA
2015
My topic is methods of suppliers evaluation and it contains several subtopics. The first one includes the most popular factors which are influencing choice of supplier. Second is for Finding Supplier Lists the other one is about submit all information and making a choose which supplier is the most appropriate for as. My report is also connected with the practical part of the problem. All this factors influencing choice of supplier are very important especially in our days, because there are a lot of different suppliers on the market and if we want our company to be the best we have to make right decision about our supplier.
ModeLTER : modelling of landscapes and territories over the long term, the members of an European Associated Laboratory (EAL) in CAENTI.
2006
International audience; The aim of this new project is the modelisation of landscapes and territories over the long term. This has been a topic that engaged the proposed research team for several years, particularly in the frame of two European projects, Archeomedes I & II, during the 1990s (Van der Leeuw S., Favory F., Fiches J.- L. (eds.) 2003, Favory F., Girardot J.-J., van der Leeuw S. 2004). Both French and Slovenian teams were involved in the project by Professors S. Van der Leeuw and Z. Stančič. Since this period, the collaboration of French and Slovenian researchers increased in activity, and it finds now a new organization in an European Associated Laboratory, linking archaeologist…