Search results for "Interpersonal Communication Competence"

The development of interpersonal communication competence at work

2007

[Introduction] Many researchers emphasise the importance of interpersonal communication competence in learning, in working life, and in society in general (Daly, 1998; Morreale, Osborn and Pearson, 2000). Changes in the working life (e.g., globalisation, the development of information and communication technology, the increase in abstract, conceptual, and knowledge-intensive work, and the increase in collaborative interaction) have established new challenges to interpersonal communication competence and enhanced the essential role of communication and interaction at work (FinnSight 2015 foresight project, 2006; Huotari, Hurme and Valkonen, 2005; Kostiainen, 2003). Several studies have attem…