Search results for "Key performance indicator"

Institutional Logics in Police Performance Indicator Development : A Comparative Case Study of Spain and Finland

2015

Police performance is not easily measurable and the organization and circumstances of police work vary among European countries. Further, police work is surrounded by multiple pressures to make it both economical and effective. Consequently, there are multiple institutional logics in decision-making which may affect the selection and the use of police key performance indicators (KPIs). The KPI selection and use processes reflect the institutional logics, though KPI use may also sometimes influence the institutional logics of police work. In this study, we analyze the KPIs and institutional logics in police work in Finland and Spain. A comparative case research approach is used in order to h…

Trattamento dell'incertezza epistemica nell'analisi affidabilistica

A Review of Key Performance Indicators for Building Flexibility Quantification to Support the Clean Energy Transition

2021

The transition to a sustainable society and a carbon-neutral economy by 2050 requires extensive deployment of renewable energy sources that, due to the aleatority and non-programmability of most of them, may seriously affect the stability of existing power grids. In this context, buildings are increasingly being seen as a potential source of energy flexibility for the power grid. In literature, key performance indicators, allowing different aspects of the load management, are used to investigate buildings’ energy flexibility. The paper reviews existing indicators developed in the context of theoretical, experimental and numerical studies on flexible buildings, outlining the current status a…

Investigation of design strategies and quantification of energy flexibility in buildings: A case-study in southern Italy

2021

Abstract The need for nearly (net) zero energy buildings in the current European landscape does not merely refer to energy balances: the aim to investigate the interaction between generation and load and find sources of technical-economic energy efficiency is marking the rise in interest throughout research and practice of energy flexibility solutions in buildings. In this regard, the study aims at enhancing the energy flexibility of a building in southern Italy through Rule-Based Control algorithms for the control of the space heating system and the charge and discharge of an electricity storage. The influence of electricity pricing and the thermal comfort conditions on flexibility is also…

Energy consumption and improvement of energy efficiency for the European agricultural-food system

2020

This work addresses the subjects of reducing fossil energy consumption and the interventions to improve energy efficiency in the European agricultural-food sys-tem. Following an overview on both such subjects, the results of European projects TESLA and SCOoPE are also analysed with attention to best practices and technologies available to improve energy efficiency in order to reduce the fossil energy use in agri-food systems of Mediterranean countries. A list of Key Performance Indicators for the fruit and vegetable sector, useful for comparative analyses aimed at selecting best methods of energy management and technologies for improving energy efficiency, is reported. Finally, a brief focu…

Environmental Sustainability Approaches and Positive Energy Districts: A Literature Review

2021

During the last decade, increasing attention has been paid to the emerging concept of Positive Energy Districts (PED) with the aim of pushing the transition to clean energy, but further research efforts are needed to identify design approaches optimized from the point of view of sustainable development. In this context, this literature review is placed, with a specific focus on environmental sustainability within innovative and eco-sustainable districts. The findings show that some sustainability aspects such as sustainable food, urban heat islands mitigation and co-impacts, e.g., green gentrification, are not adequately assessed, while fragmented thinking limits the potential of circularit…

Combined fuzzy TOPSIS and AHP-based methodology for the prioritization of maintenance key performance indicators: Application to an oil refinery plant

2017

A Maintenance Performance Measurement model based on the use of Maintenance Key Performance Indicators (MKPIs) is proposed in the present paper. Referring to a specific industrial context, a multi-level hierarchical structure is firstly designed to highlight the most meaningful perspectives which affect the maintenance performance. Then, MKPIs selected from the literature or properly formulated to detail some particular perspective of the investigated maintenance process are assigned to the hierarchical framework and prioritized by a Fuzzy Technique for Order of Preference by Similarity to Ideal Solution (FTOPSIS) and Analytic Hierarchy Process (AHP)-based approach.

How to Sell SaaS: A Model for Main Factors of Marketing and Selling Software-as-a-Service

2011

Software-as-a-Service providers have been growing fast while the contemporary research literature has neglected analysis of their business-critical marketing and sales processes. In this paper we collect the key factors characterizing how to market and sell SaaS to business customers into an eight dimensional model. We also use an explorative multi-case study to observe six SaaS providers and validate the model. The interviewed providers emphasized use of the Internet for marketing communication while personal direct sale was the dominating sales approach. Customer acquisition cost was the key performance indicator for marketing and sales while customer lifetime value and churn were the KPI…

Performance analysis of the closed loop supply chain

2012

Purpose The question of resource scarcity and emerging pressure of environmental legislations has brought a new challenge for the manufacturing industry. On the one hand, there is a huge population that demands a large quantity of commodities; on the other hand, these demands have to be met by minimum resources and pollution. Resource conservative manufacturing (ResCoM) is a proposed holistic concept to manage these challenges. The successful implementation of this concept requires cross functional collaboration among relevant fields, and among them, closed loop supply chain is an essential domain. The paper aims to highlight some misconceptions concerning the closed loop supply chain, to d…

A decision support system to assure high-performance maintenance service

2020

PurposeThis study aims to propose a decision support system (DSS) for maintenance management of a service system, namely, a street cleaning service vehicle. Referring to the information flow management, the blockchain technology is integrated in the proposed DSS to assure data transparency and security.Design/methodology/approachThe DSS is designed to efficiently handle the data acquired by the network of sensors installed on selected system components and to support the maintenance management. The DSS supports the decision makers to select a subset of indicators (KPIs) by means of the DEcision-MAaking Trial and Evaluation Laboratory method and to monitor the efficiency of performed prevent…