Search results for "Management information systems"
showing 10 items of 291 documents
Deliberate or Instinctive? : Proactive and Reactive Coping for Technostress
2019
Employees in organizations face technostress that is, stress from information technology (IT) use. Although technostress is a highly prevalent organizational phenomenon, there is a lack of theory-based understanding on how IT users can cope with it. We theorize and validate a model for deliberate proactive and instinctive reactive coping for technostress. Drawing from theories on coping, our model posits that the reactive coping behaviors of distress venting and distancing from IT can alleviate technostress by diminishing the negative effect of technostress creators on IT-enabled productivity. The proactive coping behaviors of positive reinterpretation and IT control can help IT users by in…
Supply chain modelling and analysis: an application of Latin square to a repeated coupling of non-linear differential equations
2011
In the last 50 years, Forrester’s system dynamics techniques have been adopted to analyse problems and find solutions for global supply chains. An important topic in production-inventory system modelling is the design of experiment. The aim of this paper is to present an application of a statistical technique of design of experiment, the Latin Square Design, to set a combination of input values for the initial-value problem of non-linear repeated coupling of first-order differential equations modelling a production-inventory system. This design permits to reduce the number of experiments while allowing statistical analysis for testing the significance of the studied parameters.
Information and Communication Technology for Development (ICT4D)
2019
Research and practice in the field of Information and Communication Technology (ICT) for Development (ICT4D) is a continuous quest to understand how ICT leads to Development. Research and practice ...
The Information Society and the New Competence
1988
Folk theories of algorithmic operations during Internet use: A mixed methods study
2021
We used the folk theory perspective to investigate Internet users’ understanding of algorithms during their Internet use. Empirically, we conducted a mixed-method study. First, we carried out semi-...
Social media as a place to see and be seen : Exploring factors affecting job attainment via social media
2023
Job seekers can utilize social media platforms to actively search for job opportunities and also receive unsolicited job offers from recruiters and employers. Using data from a representative sample of Finnish social media users, this article studies both aspects of social media job attainment by analyzing how much individuals successfully apply for jobs and get recruited to positions through social media. Results show that the prevalence of successfully applying to jobs through social media does not differ statistically between socio-economic groups, but the prevalence of getting recruited to jobs through social media is greater within higher socio-economic groups. LinkedIn users are more …
Designing Deliberation Systems
2010
In a liberal democracy, the evolution of political agendas and formation of policy involves deliberation: serious consideration of political issues. Modern day political participation is dependent on widespread deliberation supported by information and communication technologies, which also offer the potential to revitalize and transform citizen engagement in democracy. Although the majority of web 2.0 systems enable these discourses to some extent, government institutions commission and manage specialized deliberation systems (information systems designed to support participative discourse) intended to promote citizen engagement. The most common examples of these are political discussio…
Social Network Banking : A Case Study of 100 Leading Global Banks
2018
Social media is widely recognized as a challenging new communication technology in both economic and social contexts. The present article explores how banks have exploited this technology in the range of consumer retail banking services offered by 100 leading global banks on the three major social networking sites (SNS): Facebook, Twitter, and YouTube. Viewing social network (SN) banking as a separate delivery channel and offering a working definition of SN banking, the article shows that banks have been more cautious than other businesses in using SNS. The available services are classified on nine main dimensions: marketing, financial education and advice, information support, customer sup…
Customer’s role in knowledge management and in the innovation process: effects on innovation capacity and marketing results
2016
Scholars have acknowledged customer knowledge management (CKM) as a key strategic resource for improving innovation and supporting long-term customer relationship management. This study provides a deeper understanding of the internal antecedents of business innovation capacity overcoming previous approaches. A model that had not previously been tested was used to analyse the role of customer collaboration and CKM – measured as a second-order construct – in innovation processes and marketing results. To test the model, structural equation modelling (partial least squares) was applied to a random sample of 210 Spanish companies. Results confirm that CKM and customer collaboration are antecede…
Applying data driven decision making to rank vocational and educational training programs with TOPSIS
2021
Abstract In this paper we present a multi-criteria classification of Vocational and Educational Programs in Extremadura (Spain) during the period 2009–2016. This ranking has been carried out through the integration into a complete database of the detailed information of individuals finishing such studies together with their labor data. The multicriteria method used is TOPSIS together with a new decision support method for assessing the influence of each criterion and its dependence on the weights assigned to them. This new method is based on a worst-best case scenario analysis and it is compared to a well known global sensitivity analysis technique based on the Pearson's correlation ratio.