Search results for "ORIENTATION"
showing 10 items of 1041 documents
Die orientierung der kristallinen und der nichtkristallinen bereiche in verstreckten polyethylenterephthalat-folien
1978
Films of poly(ethylene terephthalate) were stretched at 100°C with different stretching rates. By this, oriented films with birefringences between 3.10−3 and 100.10−3 were produced. After a crystallization with fixed ends at 150°C, 200°C and 240°C, the orientation function of the crystalline regions, the density, and the birefringence were measured. From this data, the orientation function of the noncrystalline regions was computed. The results obtained show, that only a qualitative but not a quantitative computation of the orientation function is possible. With increasing birefringence of the material before crystallization, the orientation of the crystalline and the noncrystalline regions…
Does size matter? Entrepreneurial orientation and performance in Spanish sports clubs
2021
Despite its importance, entrepreneurship in organizations has not been widely addressed in the sports association sector (sports clubs). In this context, this study analyses the relationships of en...
Achievement Orientations, School Adjustment, and Well-being: A Longitudinal Study
2007
This study set out to identify the kinds of achievement orientations that adolescents show, and to examine the kinds of antecedents and consequences the use of a particular orientation has. The participants were 734 Swedish adolescents (335 boys and 399 girls) who filled in questionnaires measuring their achievement beliefs and behaviors, depressive symptoms, engagement with school, and norm-breaking behavior. By using clustering-by-cases analysis, five achievement orientation groups were identified: optimism, defensive-pessimism, self-handicapping, and learned helplessness, and a group showing average levels of criteria variables. The results showed further that a decrease in depressive sy…
Culture-level dimensions of social axioms and their correlates across 41 cultures
2004
Leung and colleagues have revealed a five-dimensional structure of social axioms across individuals from five cultural groups. The present research was designed to reveal the culture level factor structure of social axioms and its correlates across 41 nations. An ecological factor analysis on the 60 items of the Social Axioms Survey extracted two factors: Dynamic Externality correlates with value measures tapping collectivism, hierarchy, and conservatism and with national indices indicative of lower social development. Societal Cynicism is less strongly and broadly correlated with previous values measures or other national indices and seems to define a novel cultural syndrome. Its national …
Gender differences in the jealousy-evoking effect of rival characteristics
2011
This study examines gender differences in the jealousy-evoking nature of rival characteristics in two Spanish-speaking countries (Argentina and Spain). A total of 388 Spanish students and 444 Argentinean students participated in the study. First, the cross-cultural validity of a Dutch scale containing 56 rival characteristics was examined. A factor analysis distinguished four dimensions (i.e., social power and dominance, physical attractiveness, physical dominance, and social-communal attributes). After the analysis, the final scale contained in total 24 items. Results showed that in Argentina and Spain combined, men experienced more jealousy than women when their rival was more physically …
Evidence of the origin of specific spontaneous head turns during intertrial intervals.
1997
Direction and the frequency of spontaneous head movements during the ITIs following forward and backward paired trials were compared to an acquisition of a conditioned orienting (alpha) response directed to the side of the tone source. The head movements were analyzed from video recordings using classification of head turns to preferred and to nonpreferred directions. The results showed a significant increase in the alpha responses during the forward paired conditioning to the preferred direction and rapid extinction during the subsequent backward conditioning sessions. Spontaneous head movements during the ITIs increased to the same preferred direction as the conditioned alpha responses. T…
The customer complaining behavior : why customers do not complain
2017
The field of the marketing has been under change since services gained attention under 1970s. The customer behavior and the relationship marketing gained it focus in the 1990s. At the same time, the need for understanding the customer complaining be-havior was noticed being vital for service management. This research is a response for the Tronvoll’s (2012) call for better understanding the customer complaining behavior. Especially, he called for investigation of what makes the customers act and behave in certain way. The intention of this study was to explore triggers, inhibits and motivators, which affect to the complaining behavior and explore the customer complaining behavior. The theore…
EFFECTS OF CUSTOMER KNOWLEDGE MANAGEMENT AND CUSTOMER ORIENTATION ON INNOVATION CAPACITY AND MARKETING RESULTS IN SMEs: THE MEDIATING ROLE OF INNOVAT…
2018
Managing customer knowledge is a key of source for SMEs. The principal aim of this paper is to provide empirical evidence on the direct effects of two specific strategic resources: customer orientation and customer knowledge management (CKM), on innovation capacity and marketing results in SMEs. The study also examines the role of innovation orientation as a mediator between customer orientation and CKM. For this purpose, a structural model was proposed and tested through an empirical investigation with variance-based structural equation modeling (PLS) using a sample made up of 210 Spanish SMEs. The findings highlight the relevance of CKM and customer orientation as important strategic res…
Customer Orientation in Logistics as a Factor Influencing Business Competitive Advantage Creation
2017
Firms are constantly looking for the ways and solutions leading to business competitive advantage creation. One of the most effective and efficient solutions of getting and maintaining sustained, long-term competitive advantage by a firm is to implement customer orientation in business management. First of all, customer orientation - perceived as a key component of market orientation - facilitates identification and fulfilment of a customer’s needs and wants. In the recent years, apart from important place and role within the marketing concept, customer orientation has been more and more frequently taken into consideration in the logistics concept. The implementation of customer orientation…
Extending customer relationship management. From empowering firms to empowering customers
2013
Purpose – The focus of customer relationship management (CRM) literature has been predominantly on the firm perspective and on IT, not on customer or service orientation and value co-creation. This paper seeks to explore and analyse contemporary CRM frameworks and suggests future research directions. To achieve this, a thorough literature review on CRM is conducted focusing on recent advances within CRM. This provides a good basis for critically analysing the current status of both CRM theory and practice. Design/methodology/approach – The paper reviews CRM literature published 2003-2011. Based on the literature review, it introduces a conceptual framework of the changing role of customer d…