Search results for "Performance management"

Fostering Sustainable Organizational Development Through Dynamic Performance Management

2016

This chapter outlines a conceptual and methodological framework to support organizational policy makers in managing and assessing performance within the perspective of sustainability. It analyzes the role of SD to enhance P&C systems so as to both manage performance and foster sustainable development.

Building on Entrepreneurs’ Leadership through ‘Lean’ and Dynamic Performance Management Systems in Small and Micro Firms. Challenges and Missed Oppor…

2014

This paper frames the potential benefits of ‘lean’ and dynamic performance management (PM) systems for small and micro enterprises. In this context, the ‘lean’ attribute is used to characterize a different approach in applying PM to small firms, in respect to larger organizations. In fact, such systems may exploit the entrepreneur’s tacit knowledge and build on leadership, by incorporating individual attributes into organizational routines. Related to small and micro firms, direct experience and case-studies suggest that their sudden crises and demises are often a product of gradual – internal and external – phenomena that entrepreneurs are not enabled to selectively and promptly detect and…

Reframing a Damaged Regional Brand on a Global Scale through Cultural and City Diplomacy - the Case of Sicily under a Dynamic Performance Governance …

2020

A Clientelistic Perspective of Managing Municipal Solid Waste System: An Analysis of the Social Impact of clientelism on the Municipality of Palermo

2014

This thesis aims to analyse the impact that clientelistic political pressures produces on the performance of Amia S.p.A., namely the public utility responsible of managing the solid waste management system of the municipality of Palermo, by making particular reference to the phenomenon of overstaffing. Synthetically, clientelism consists in a series of reciprocal convenience-based relationships between politicians and citizens, commanding unequal resources and involving mutually beneficial transactions in terms of economic, social and political consequences. The motivation of this research arise from the conviction that a deep analysis of this phenomenon, on one hand, could offer a greater …

NEW FINANCIAL RECOVERY PLANS OF ITALIAN LOCAL GOVERNMENTS: AN ASSESSMENT USING OUTCOME-ORIENTED DYNAMIC PERFORMANCE MANAGEMENT

This Ph.D. thesis investigates the new financial recovery plans as instruments which aim to avoid the bankruptcy of local governments in difficulties. This tool was approved by the Italian Central Government by Law Decree No. 174 of 2012. The goal of this work is to verify whether a recovery plan is capable of ensuring fiscal discipline and financial sustainability. The literature on the subject focuses mainly on two aspects: the description of legal framework and the static analysis of recovery plans. The present research, instead, explores the drafting process of recovery plans by investigating the local governments’ decision-making process and the involvement of stakeholders in planning …

Using a Dynamic Performance Management approach to reinforce the benefits of territorial strategic planning

2013

The purpose of this paper is to present how system dynamics (SD) can be used to enrich performance management in local government and to foster a common shared view of the relevant system’s structure and behavior among stakeholders for territorial strategic planning. We begin by framing how dynamic complexity through SD modeling can support consensus building among different stakeholders within a territory, which moves beyond the traditional view of strategic planning within the context of a single jurisdiction. A Dynamic Performance Management (DPM) approach, as shown by our case-study, may help such players to overcome possible barriers to collaboration because of its support to better de…

Measuring and Managing the Performance of Territories as a hybrid field of study and practice: a System Dynamics Approach

2014

The purpose of this paper is to illustrate how system dynamics (SD) modeling can be used to enrich performance management in local government and to foster a common shared view of the relevant system’s structure and behavior among stakeholders for territorial strategic planning. This is a quite hybrid field of analysis in performance measurement/management. In fact, in this context, performance is not primarily related to the single institutions in a regional area; it is rather associated to the territory where they operate. We begin by showing how framing dynamic complexity through SD modeling can support consensus building among different stakeholders in a territory. This shifts the atten…

"Public Governance of Cultural Heritage". Using the institution of Trust to recover the degraded cultural assets owned by a Municipality

In Italy, the cultural heritage care has always been charged primarily to the State or,more generally, to the Public Sector, especially in the light of its natural aptitude to pursue general interests. However, nowadays the primacy of the public actors (first and foremost the Municipalities, viewed more and more as main actors in charge for the care of cultural heritage), risks being questioned by increasingly stringent budgetary constraints. The latter have been compromising the capability to guarantee a fair and widespread protection and to make the cultural heritage available to the community, as witnessed by the progressive accumulation of degraded or abandoned cultural heritage over ti…

Towards Performance, Quality and Environmental Management in Local Government: the Case of Spain

2009

Abstract The search for improvements in the management and quality of public services seems to be a constant in all public administrations, and there is an ever-increasing use of management techniques and models from the business sector. The aim of this paper is to show which management systems are being used by Spanish local governments to improve their management in terms of economy, quality and the environment. Our analysis is based on a questionnaire sent to Spanish local governments about the tools they use and the factors that influence their implementation. The results show that more efforts are necessary to implement performance measurement and total quality management, but they als…

Reaching for different ends through tenure track—institutional logics in university career systems

2020

AbstractIn this study, we used the institutional logics perspective to identify the logics underpinning the tenure track career system, how the logics manifest themselves in recruitment and performance management and how academic leaders and academics negotiate between the logics. The study contributes to research on governance dynamics in academia and to universities’ organisational transformation in the context of strategic actorhood. The data comprised interviews with academic leaders (vice-rectors, deans, department heads) and academics in tenure track positions at two Finnish universities. Empirically, the study explores two key areas of human resource management: recruitment and perfo…