Search results for "Process management"
showing 10 items of 460 documents
An Information system design product theory for the abstract class of integrated requirements and delivery management systems
2014
Information and Communications Technology-enabled international sourcing of software-intensive systems and services (eSourcing) is increasingly used as a means of adding value, reducing costs, sharing risks, and achieving strategic aims. To maximally reap the benefits from eSourcing and to mitigate the risks, providers and clients have to be aware of and build capabilities for the eSourcing life-cycle. China is in a position to become a superpower for eSourcing service provisioning, but most Chinese eSourcing service providers are small or medium-sized and typically work for larger intermediaries instead of end-clients, limiting their business and capabilities development. The extant litera…
In-Flow Peer Review
2014
Peer-review is a valuable tool that helps both the reviewee, who receives feedback about his work, and the reviewer, who sees different potential solutions and improves her ability to critique work. In-flow peer-review (IFPR) is peer-review done while an assignment is in progress. Peer-review done during this time is likely to result in greater motivation for both reviewer and reviewee. This workinggroup report summarizes IFPR and discusses numerous dimensions of the process, each of which alleviates some problems while raising associated concerns.
Issues in e-learning quality assurance
2011
As a decisive factor, the future of any discipline rests on quality, and e-learning is no exception. Due to its multidisciplinary nature, the contribution from various fields such as education, technology, and economy are needed to achieve quality, thereby creating rich learning experience. Undertaking such a task is challenging according to Pawlowski and Ehler (2006) because "it is necessary to find a valid perspective and definition of quality. This requires an answer to the question for which processes of educational scenario quality development has to be carried out, which quality and according to which perspective it is defined." Being diverse and situational/context dependent, there s…
Introduction to Integrating Knowledge and Learning Processes Minitrack
2013
This minitrack discusses knowledge management (KM) from an integrated perspective, i.e., the integration of KM, learning, and business processes. It mainly focuses on two issues: a) how can knowledge, learning and business processes integrated, and b) how can the related systems be integrated to enable an efficient workflow. Currently, even less learning environments take context and environment into account. Using mobile and ubiquitous technologies can lead to a paradigm shift in the construction of such learning environments: from static to highly contextualized knowledge and learning experiences. Based on the integration of knowledge and learning systems into social networks and social m…
Customer Feedback System : Evolution Towards Semantically-enchanced Systems
2015
The digital economy requires services be created in nearly real time – while continuously listening to the customer. Managing and analysing the data collected about products and customers become very critical. Successful companies must collect data regarding customer behaviour in a sensible manner, understand their customers and engage in constant interaction with them. Nowadays, having a huge data storage capacity, everyone collects data and hopes that it will be useful someday. But, it is frustrating when you do not know whether something useful will come out of it. It is not a problem to collect data, but it is very difficult to analyse it. To utilize the data they collect and analyse cu…
Continuous Requirements Risk Profiling in Information Systems Development
2015
With the increasing adoption of agile, lean, and iterative development methods, information systems development (ISD) has become continuous, meaning that system development moves rapidly from release to release. This means that work practices and challenges that practitioners face have changed. Despite these changes, requirements development is still critical in ISD. However, IS literature is silent on how to manage requirements-related risks in the practice of continuous IS development. To fill this gap, we propose a continuous requirements risk profiling method. The study is informed by design science research methodology, and we apply focus group interviews and a Delphi study for data co…
An Information Systems Design Product Theory for Integrated Requirements, Test and Defect Management Systems
2012
Software companies need to develop high-quality products fast and with low cost. Development activities are typically distributed in different places and involve multiple stakeholders in different countries. Testing is an important way to ensure product quality but it is costly and takes ample time and resources. Sourcing testing services from specialized service providers is often the most viable option for software businesses. Flexible and effective test process management is especially vital to support the testing life-cycle when external testing service providers are involved. Yet, the extant literature provides little theoretical guidance for managing the testing life-cycle, including …
An Information System Design Product Theory for Integrated Order, Transportation and Warehouse Management Systems
2013
Globalization, lead time reduction and cost pressures, and other factors make it nontrivial for most companies to devise and manage effective logistics services to meet client requirements. They are better off using the services of specialized third party logistics service providers. These providers compete fiercely and need to develop and improve their services continuously to gain competitive advantage. Integrating the logistics process for improving communication and coordination is the most feasible way for third party logistics providers to deal with these pressures. Yet, the extant literature provides little theoretical guidance for integrating the logistics life-cycle, including orde…
Method and Practical Guidelines for Overcoming Enterprise Architecture Adoption Challenges
2017
During the last few years, interest towards Enterprise Architecture (EA) has increased, not least due to anticipated benefits resulting from adopting it. For instance, EA has been argued to provide cost reduction, technology standardisation, process improvement, and strategic differentiation. Despite these benefits, the EA adoption rate and maturity are still low. Consequently, EA benefits are not realised. A major reason hindering the adoption is that EA is not understood correctly. This paper aims for minimising the effect of the lack of understanding EA to adopting EA. Based on the research conducted in Finnish public sector, we propose an improved Enterprise Architecture Adoption Method…
Orientacja procesowa w zarządzaniu publicznym łańcuchem dostaw
2015
W artykule podjęto problematykę możliwości wdrożenia orientacji procesowej do zarządzania publicznym łańcuchem dostaw. Wskazano na znaczenie uwarunkowań polityczno-prawnych, wyznaczających system celów i tworzących ramy realizacji zadań publicznych. Pokazano, że istotne znaczenie ma identyfikacja procesów podstawowych i wspomagających oraz koordynacja styków w łańcuchu tworzenia wartości publicznej. Podkreślono wagę wyznaczania jednostek odpowiedzialnych za realizację procesu, zwłaszcza w kontekście mnogości podmiotów, w tym prywatnych, realizujących świadczenia publiczne.