Search results for "Request–response"

Web Server Support for e-Customer Loyalty through QoS Differentiation

2013

The paper deals with the problem of offering predictive service in e-commerce Web server systems under overload. Due to unpredictability of Web accesses, such systems often fail to effectively handle peak traffic, which results in long delays and incomplete transactions. As a consequence, online retailers miss an opportunity to attract new customers, retain the loyalty of regular customers, and increase profits. We propose a method for priority-based admission control and scheduling of requests at the Web server system in order to differentiate Quality of Service (QoS) with regard to user-perceived delays, i.e., Web page response times provided by the system (as opposed to HTTP request resp…