Search results for "SFA"
showing 10 items of 1817 documents
A framework for behavior-based detection of user substitution in a mobile context
2007
Personal mobile devices, such as mobile phones, smartphones, and communicators can be easily lost or stolen. Due to the functional abilities of these devices, their use by unintended persons may result in severe security breaches concerning private or corporate data and services. Organizations develop their security policy and employ preventive techniques to combat unauthorized use. Current solutions, however, are still breakable and there is a strong need for means to detect user substitution when it happens. A crucial issue in designing such means is to define the measures to be monitored. In this paper, a structured conceptual framework for mobile-user substitution detection is proposed.…
Qualitat del servei i sabotatge dels empleats: relacions amb la satisfacció i les intencions de comportament dels clients
2019
espanolEn el presente estudio se analizan las relaciones de la calidad de servicio y de los comportamientos de sabotaje de los empleados hacia los clientes, con la satisfaccion y las intenciones de comportamiento de 90 clientes de una organizacion de servicios de la Comunidad Valenciana. Los resultados indican la existencia de diferentes relaciones entre las dos dimensiones de calidad de servicio (funcional y relacional) y los comportamientos de sabotaje de los empleados, por un lado, y las respuestas de los usuarios (satisfaccion, intenciones positivas hacia la organizacion e intencion negativa de advertir a otros clientes sobre la mala calidad del servicio), por otra. Finalmente se reflex…
Measuring Service Quality in Tourism Industry
2016
AbstractThe expansion of the service sector, the stronger competition resulting from globalization and deregulation, and the emergence of new information technologies have accelerated the shift toward a knowledge-based and innovation-driven economy. With the increasing role of tourism in global economy and the growing competition in the global tourism market, the importance of developing quality tourism products has been recognized by both the public and the private tourism sectors. In order to develop quality tourism, organizations need to know what their competitive advantage is and what capabilities they need to grow and maintain. The aim of this paper is to analyze the customer satisfac…
Sustainability, Store Equity, and Satisfaction: The Moderating Effect of Gender in Retailing
2021
Currently, sustainability emerges as a key element on which the development of competitive advantages for businesses is based. In the dynamic and turbulent environment in which retail companies operate, sustainable practices are posited as an opportunity for their progress and survival. Through this article, it is intended to advance the nature and dimensions of this construct and examine its influence on store equity and consumer satisfaction. Furthermore, this work analyses the moderating effect of gender on these variables and the mediating nature of brand equity in the development of consumer satisfaction. All this is developed through a quantitative study carried out on a sample of 510…
Calidad de vida en Argentina: percepciones macro y micro-sociales
2012
El artículo presenta los resultados de un estudio desarrollado en Argentina que diferencia laopinión de ciudadanos acerca de su calidad de vida, para dicho estudio se tomaron en cuentados zonas geográficas específicas, la Ciudad Autónoma de Buenos Aires y los Partidos delGran Buenos Aires. Se midió el nivel de satisfacción con la calidad de vida en el país y con lacalidad de vida personal a partir de la utilización de diferentes instrumentos: escala de satisfacción con la calidad de vida en el país (ESCVP), escala de satisfacción con la vida (SWLS)y encuesta de áreas vitales.
Fringed Life Satisfaction? A Life-Course Perspective on the Impact of International Migration on Subjective Well-Being
2018
This chapter investigates the role of personal life events in changing levels of life satisfaction and tries to contrast migrants to native population in this respect. Marriage, divorce, separation, widowhood, and having children are considered as potential triggers for differential transformations of migrant lives as compared to non-migrant. The main assumption relies on the increased uncertainty and destandardization of migrant life course, given their spatial mobility that disrupts stages of traditional life cycle. The findings from the panel data obtained from German Socio-Economic Panel (GSOEP; Germany), collected during more than three decades, reveal higher sensitivity of migrants to…
Indicadores de la satisfacción con la vida en personas adultas mayores en Costa Rica y España
2018
Propósito: En el presente trabajo se indaga acerca de los principales indicadores de la satisfacción con la vida en personas mayores participantes de programas universitarios en España y Costa Rica. Método: Se emplea un diseño panel y se analiza el primer tiempo de recolección de datos. La muestra fue constituida por personas mayores de 55 o más años que estaban cursando estudios en diferentes centros de formación adscritos a la Universidad de Valencia en España (N=652) y a la Universidad Nacional en Costa Rica (N=272). Los datos fueron recogidos mediante un cuestionario con variables sociodemográficas, indicadores de participación social, Cuestionario de Apoyo Social Funcional Duke-UNC-11,…
Life satisfaction, distress, and resiliency across the life span of women.
2009
Objective: This study aimed to determine (1) the relationship between life satisfaction, mental disorders, and aging in the female community and (2) to identify the impact of vulnerability factors, personal (resilience, self-esteem), and social resources on life satisfaction and distress. Methods: A stratified random sample of the German female population (N = 2,540) was investigated using standardized questionnaires of life satisfaction (Questions on Life Satisfaction), depression, anxiety (Patient Health Questionnaire), resilience scale (RS-11), and self-esteem (Rosenberg Self-Esteem Scale). Results: When participants were divided into six age groups (18-30, 31-40, 41-50, 51-60, 61-70, an…
Homeless Adults' Recovery Experiences in Housing First and Traditional Services Programs in Seven European Countries.
2020
Across Europe, as governments turn to housing-led strategies in attempts to reverse rising rates of homelessness, increasing numbers of Housing First (HF) programs are being implemented. As HF programs become more widespread, it is important to understand how service users experience them compared to the more prevalent traditional treatment-first approach to addressing long-term homelessness. Although there is a large body of research on service users' experiences of Housing First compared to treatment-first in North American contexts, comparatively less is known about how these two categories of homeless services are experienced in the European context. In a correlational and cross-section…
Are the most dedicated nurses more vulnerable to job insecurity? Age-specific analyses on family-related outcomes.
2013
Aim To examine the moderating roles of job dedication and age in the job insecurity–family-related well-being relationship. Background As job insecurity is a rather permanent stressor among nurses nowadays, more research is needed on the buffering factors alleviating its negative effects on well-being. Methods A total of 1719 Finnish nurses representing numerous health care organisations participated in this cross-sectional study. Moderated hierarchical regression analysis was used to examine the associations. Results Nurses’ younger age and low job dedication operated as protective factors against the negative effect of high job insecurity on parental satisfaction. The effect of job dedica…