Search results for "Satisfaction"
showing 10 items of 1427 documents
Self-Organising Maps: A new way to screen the level of satisfaction of dialysis patients
2012
Highlights? FME as dialysis services global provider monitors patient satisfaction in its network. ? A specific questionnaire was developed and administered to the hemodialysis patients. ? To detect residual area of low satisfaction the Self-Organising Map was implemented. ? This method allows identifying niches of dissatisfaction for specific patient groups. Evaluation of patient satisfaction has become an important indicator for assessing health care quality. Fresenius Medical Care (FME) as a global provider of dialysis services through its NephroCare network has a strong interest in monitoring patient satisfaction.The aim of the paper is to test and validate a methodology for detecting a…
Small-diameter titanium Grade IV and titanium-zirconium implants in edentulous mandibles: three-year results from a double-blind, randomized controll…
2015
OBJECTIVE: The aim of this study was to compare crestal bone-level changes, soft tissue parameters and implant success and survival between small-diameter implants made of titanium/zirconium (TiZr) alloy or of Grade IV titanium (Ti) in edentulous mandibles restored with removable overdentures. MATERIALS AND METHODS: This was a randomized, controlled, double-blind, split-mouth multicenter clinical trial. Patients with edentulous mandibles received two Straumann bone-level implants (diameter 3.3 mm), one of Ti Grade IV (control) and one of TiZr (test), in the interforaminal region. Implants were loaded after 6-8 weeks and removable Locator-retained overdentures were placed within 2 weeks of l…
Bem-estar psicológico na reforma: a importância da preparação dos trabalhadores para a transição
2017
O envelhecimento da população é uma realidade atual da nossa sociedade e, portanto, torna-se fundamental a criação de estratégias para que esta fase da vida seja vivida de forma positiva e saudável. Não obstante, é impossível evitar certas perdas que vão ocorrendo ao longo do envelhecimento, pois fazem parte do próprio processo. A reforma é uma dessas perdas, a nível social, com um grande impacto na vida dos indivíduos e nas famílias uma vez que todos nós somos profssionalmente ativos durante grande parte das nossas vidas. Torna- se, assim, importante a criação de estratégias precoces que habilitem as pessoas adultas e profssionalmente ativas para prepararem o seu próprio processo de reform…
An Empirical Study Of Service Quality Dimensions On Customer Satisfaction And Customer Loyalty In Nepalese Commercial Banking Sector
2016
Master thesis Business Administration - University of Agder 2016 The main purpose behind of this study is to find out the major factors that have impact in customer satisfaction and customer loyalty in case of commercial banks of Nepal. The thesis tries to explore whether there exists any relationship between service quality dimensions, customer satisfaction and customer loyalty depending upon various situational factors. Various concepts such as consumer buying behavior, buyer’s decision process, customer satisfaction, customer loyalty, service quality, SERVQUAL model have been discussed along with relevant relationship between them in the literature review and based upon it, a conceptual …
The Safety Culture Enactment Questionnaire (SCEQ): Theoretical model and empirical validation
2015
This paper presents the Safety Culture Enactment Questionnaire (SCEQ), designed to assess the degree to which safety is an enacted value in the day-to-day running of nuclear power plants (NPPs). The SCEQ is based on a theoretical safety culture model that is manifested in three fundamental components of the functioning and operation of any organization: strategic decisions, human resources practices, and daily activities and behaviors. The extent to which the importance of safety is enacted in each of these three components provides information about the pervasiveness of the safety culture in the NPP. To validate the SCEQ and the model on which it is based, two separate studies were carried…
[Analysis of patient safety culture in an out of hours primary care service.]
2020
Background: Aim of this study, part of a European collaborative research project, was to evaluate the "patient safety culture" (PSC) in a primary care out of hours service in order to provide the management with a baseline for improvement interventions. Methods: Cross sectional study with the administration of the Safety Attitude Questionnaire Ambulatory Version (SAQ-AV) administered to all the 56 doctors working out of hours in the ULSS 20 Verona Local Health Trust in April/May 2015. For each item of the questionnaire the average score, standard deviation, non-applicability, percentage of agreement, percentage of disagreement were calculated. Results: Doctors working out of hours appreciat…
Travailler dans la recherche privée au sortir d'une école d'ingénieur
2011
In this paper, we analyse the incentives for graduates from engineering schools to work in R&D activities. First, we focus on the remuneration of R&D activities in private companies. The results suggest clearly a lower remuneration of R&D in comparison to other activities, all things being equal. Then, we test the hypothesis of a "taste of research". According this hypothesis, engineers working in R&D activities are willing to accept lower earnings due to intrinsic benefits they get from their work. The results do not fully validate this hypothesis. Indeed, engineers involved in R&D activities have a greater dissatisfaction about the remuneration they receive, but also concerning many aspec…
Job satisfaction and depression in the Spanish Society of Periodontology and Research (SEPA) members, and their relation to the burnout syndrome. Cre…
2012
Objective: This study is aimed at getting to know the existing relationship between the dimensions of the burnout syndrome and job satisfaction, on one hand, and depressive feelings on the other through the creation of a structural model aimed at relating all these concepts on a sample of Spanish periodontists. Study design: The initial sample comprised 284 individuals, who represented 20% of the members of the Spanish Society of Periodontology and Research (www.SEPA.es). These individuals were chosen randomly by means of stratified sampling with proportional affixation by their autonomous community of residence. All participants were sent by post the MBI, CET and job-satisfaction questionn…
Combiner les caractéristiques visuelles et sonores du cadre de vie pour modéliser la satisfaction résidentielle : une application basée sur des métri…
2019
National audience; La satisfaction du cadre de vie est un déterminant majeur de la satisfaction résidentielle, dont l’impact sur la mobilité résidentielle, le bien-être et la santé n’est plus à démontrer (Tannier et al., 2016 ; Leslie et Cerin, 2008). Parmi les composantes physiques du cadre de vie, les caractéristiques visuelles et sonores sont relativement essentielles, mais leur influence simultanée sur la satisfaction du cadre de vie a jusqu’ici été peu analysée, et l’a été de manière très partielle (Gille et al., 2017). Dans un contexte de planification et de développement urbain et régional, il est donc aujourd’hui difficile de prendre en compte cette dimension perceptive, malgré la d…
Validation of a questionnaire designed to measure nursing student satisfaction with practical training
2019
Objective: to validate an instrument designed to assess practical training and measure nursing student satisfaction with clinical practice modules. Method: cross-sectional study (academic year 2014-2015). Validation of the self-administered, anonymous, 17-item Nursing Student Satisfaction with Practical Training Questionnaire, developed by consensus by eight practical training experts in three nominal group sessions. Exploratory and confirmatory factor analyses were performed to assess internal consistency and validity. Student satisfaction was measured in relation to each module and all modules as a whole. Results: 174 responses. High item-test correlation (≥0.90); Cronbach’s alpha = 0.91;…