Search results for "Semantic"
showing 10 items of 941 documents
Using Social Networks to Enhance Customer Relationship Management
2013
International audience; In recent years, the Web has evolved into an exchange platform. Customer Relationship Management (CRM) must follow this evolution and connect CRM tools to social networks in order to place companies in the center of all the exchanges. We propose, in this article, a community detection approach that identi fies clusters of customers of a company using their explicit and implicit behaviour. Our contribution is the definition of a composite pro le that integrates various informations gathered from di erent applications, such as the information system of the company, the existing CRM, or Twitter. We de ne a similarity measure, between a user and a tag, that takes into ac…
RgbDF: Resource Goal and Behaviour Description Framework
2006
Agent-oriented approach has proven to be very efficient in engineering complex distributed software environments with dynamically changing conditions. The efficiency of underlying modelling framework for this domain is undoubtedly of a crucial importance. Currently, a model-driven architecture has been the most popular and developed for purposes of modelling different aspects of multi-agent systems, including behaviour of individual agents. UML is utilized as a basis for this modelling approach and variety of existing UML-based modelling tools after slight extension are reused. This paper proposes an ontology-driven approach to modelling agent behaviour as an emerging paradigm that originat…
Future Research Directions on Web-Based Educational Systems
2018
Over the last decade, following the rapid progress of Information and Communication Technology (ICT) and directly linked to the requirements of the Information Society, Web-based education has turned into an essential branch of educational technology. Although the traditional educational systems continue to improve, the gradual transition to Semantic Web, that is currently taking place, facilitates the emergence of new opportunities for improving the quality of educational processes. The distributed instruction, the explosive expansion of social networks and the significant increase in the number of mobile users represent phenomena that have led to new trends in the evolution of educational…
A novel approach towards skill-based search and services of Open Educational Resources
2011
Open educational resources (OER) have a high potential to address the growing need for training materials in management education and training. Today, a high number of OER in management are already available in a large number of repositories. However, users face barriers as they have to search repository by repository with different interfaces to retrieve the appropriate learning content. In addition, the use of search criteria related to skills, such as learning objectives and skill-levels is not generally supported. The European co-funded project OpenScout addresses these barriers by intelligently connecting leading European OER repositories and providing federated, skillbased search and …
The ‘magic square’: A roadmap towards emotional business intelligence
2014
Emotions are known to be an important driver in human behaviour and decision-making. In the business world, there is a growing belief that emotions are not an obstacle but rather an enabler for a successful business. Business intelligence (by providing analytical processing and convenient presentation of a business data) traditionally supports rational decision-making. However, opposite to former opinion that all decisions should be ‘cleansed’ of emotions, there are more and more indicators of the need for solutions supporting also emotional decision-making. The domain of emotional business intelligence, suggested in this paper, concerns emotional and emotion-aware decisions, intuition, inn…
Reasoning with Multilevel Contexts in Semantic Metanetworks
2000
It is generally accepted that knowledge has a contextual component. Acquisition, representation, and exploitation of knowledge in context would have a major contribution in knowledge representation, knowledge acquisition, and explanation, as Brezillon and Abu-Hakima supposed in [Brezillon and Abu-Hakima, 1995]. Among the advantages of the use of contexts in knowledge representation and reasoning Akman and Surav [Akman and Surav, 1996] mentioned the following: economy of representation, more competent reasoning, allowance for inconsistent knowledge bases, resolving of lexical ambiguity and flexible entailment. Brezillon and Cases noticed however in [Brezillon and Cases, 1995] that knowledge-…
Introduction to semantic knowledge base: Linguistic module
2013
Following paper presents main concepts of Semantic Knowledge Base in particular linguistic module. The main assumption is to develop solution that would be easily adoptable by various languages. The module design will be presented in Association Oriented Model to maintain inner compatibility of the Knowledgebase.
Are there individual concepts? Proper names and individual concepts in SI—Nets
1989
We discuss some aspects of the role played by descriptional knowledge in expressions denoting individual objects. In knowledge representation systems such as KL-ONE and KRYPTON which use semantic networks to express descriptional information, the problem is to establish whether the use of individual concepts in a network is justified. In the light of theoretical and applicational considerations, in the proposed solution only definite descriptions are considered as being characterizable by means of definitions. Vice versa, proper names, in the strict sense, will be treated as having no definitional dimension, and as such only appear in the assertional knowledge base. A description is given o…
Knowledge Representation in Travelling Texts:from Mirroring to Missing the Point
2014
<p><em>Today, information travels fast. Texts travel, too. In a corporate context, the question is how to manage which knowledge elements should travel to a new language area or market and in which form? The decision to let knowledge elements travel or not travel highly depends on the limitation and the purpose of the text in a new context as well as on predefined parameters for text travel. For texts used in marketing and in technology, the question is whether culture-bound knowledge elements should be domesticated or kept as foreign elements, or should be mirrored or moulded—or should not travel at all! When should semantic and pragmatic elements in a text be replaced and by w…
Knowledge-driven multi-agent simulation engineering for assessing the effectiveness of disaster management plans
2020
Protecting humans from disasters has been an active mission of governments and experts through the definition of disaster management plans. Defining disaster response strategies is crucial in order to reduce the number of victims and the economic impact. In order to select which response plan is best suited to a specific disaster situation, these plans must be evaluated. However, such evaluation is limited by the high cost of exercises and the specificity of existing simulation models. The approach defended in this thesis combines techniques from Semantic Web and multi-agent simulation to evaluate disaster management response plans. It is composed of four steps : (1) modeling disaster manag…