Search results for "Service provider"
showing 10 items of 129 documents
How does diversity affect district innovation systems?Findings from a comparative study of european ceramics
2018
This research applies Nelson’s (1993) primary typology of enterprises to understand why the propensity for innovation varies across ceramics district innovation systems in Europe. We use innovation systems and industrial district theories to explore the innovation capacity of the two most important ceramic tile industrial districts in Europe—Emilia Romagna in Italy and Castellon in Spain. Our analysis shows that, in both districts, innovation plays a decisive role in allowing companies to maintain competitiveness in a globalizing market. However, by comparing the composition of their district innovation systems, our analysis shows that: (i) although levels of competition in both districts a…
How value and trust influence loyalty in wireless telecommunications industry
2012
Despite making significant investments in enhancing the customer service experience, long-term customer loyalty remains an elusive dream for many service providers. Particularly in the telecommunications industry, switching providers even from within continuous contract relationships is easy and companies struggle to retain their customers. Trust and value are considered cornerstones of long-term relationships, so it is perhaps surprising that previous research on how relationship age and usage level actually affect value, trust and loyalty is inconclusive. The current research is set in the telecommunications services field and draws on a large-scale survey undertaken in Finland. The findi…
Lending Crowdfunding : Principles and Market Development
2020
AbstractCrowdlending has emerged as the leading form of crowdfunding in terms of scope and scale. For lenders, it offers new investment opportunities, often offering better returns than some alternative investment channels, as well as opening to incorporate new small-scale investors that have not enjoyed such opportunities before. For borrowers, it offers new channels to access credit, often either offered at better terms or by including groups that have previously been marginalized and underserved by traditional credit service providers. In the current chapter we present the brief history of crowdlending, its diversity of models, the current state or the industry, as well as the underlying…
Incorporating digital self-services into integrated mental health care:a physician’s perspective
2018
PurposeThis paper aims to enhance the current understanding of digital self-services (computerized cognitive behavioral therapy [cCBT]) and how they could be better incorporated into integrated mental health care from the physician’s perspective. Service marketing and information systems literature are combined in the context of mental health-care delivery.Design/methodology/approachAn online survey of 412 Finnish physicians was undertaken to understand physicians’ acceptance of cCBT. The study applies thematic analysis and structural equation modeling to answer its research questions.FindingsAdopting a service marketing perspective helps understand how digital self-services can be incorpor…
Influence of Silence and Noise Filtering on Speech Quality Monitoring
2021
With the exponential increase of mobile users and internet subscribers, the utilization of voice over internet protocol (VoIP) application is increasing dramatically. People exploit different VoIP applications for effective communication, for example, Google Meet, Microsoft Skype, Zoom video conferencing applications, etc. The single-ended speech quality metrics are employed for measuring and monitoring the quality of speech. However, different types of degradations present in the surroundings distort the quality of speech. In order to meet the desired quality of experience (QoE) level of end-user while using VoIP applications, it is necessary to reduce VoIP degradations and obtain the opti…
Parallel and Distributed Resource Allocation With Minimum Traffic Disruption for Network Virtualization
2017
Wireless network virtualization has been advocated as one of the most promising technologies to provide multifarious services and applications for the future Internet by enabling multiple isolated virtual wireless networks to coexist and share the same physical wireless resources. Based on the multiple concurrent virtual wireless networks running on the shared physical substrate, service providers can independently manage and deploy different end-users services. This paper proposes a new formulation for bandwidth allocation and routing problem for multiple virtual wireless networks that operate on top of a single substrate network to minimize the operation cost of the substrate network. We …
Incentive Mechanism for Edge-Computing-Based Blockchain
2020
Blockchain has been gradually applied to different Internet of Things (IoT) platforms. As the efficiency of the blockchain mainly depends on the network computing capability, how to make sure the acquisition of the computational resources and participation of the devices would be the driving force. In this work, we focus on investigating incentive mechanism for rational miners to purchase the computational resources. A edge computing-based blockchain network is considered, where the edge service provider (ESP) can provide computational resources for the miners. Accordingly, we formulate a two-stage Stackelberg game between the miners and ESP. The aim is to investigate Stackelberg equilibriu…
A systematic literature review on cyberstalking : An analysis of past achievements and future promises
2020
Individuals’ excessive use of technology-enabled communication platforms, such as social media, has led to scholarly recognition of rising incidences of cyberstalking. Despite considerable studies directed at its examination, the current research on cyberstalking is limited by a lack of clarity on its characterization and prevalence, coupled with a fragmented research focus. To address this limitation, a Systematic Literature Review (SLR) on cyberstalking has been undertaken. Rigorous protocols were applied to identify 49 empirical studies via Scopus and Web of Science, based on specific keywords and article selection criteria. Findings reveal four emergent research themes on characteristic…
Service level guarantee framework for IoT environments
2017
Nowadays, providing IoT environments with service level guarantee is a challenging task. We propose a framework for IoT service level guarantee thanks to several specific Service Level Agreements (SLAs) for IoT environments. We specify different SLAs for each entity contributing in our IoT architecture in order to conclude a global SLA called IoT-SLA (iSLA). These different SLAs enable IoT service provision with Quality of Service (QoS) guarantee. Achieving this guarantee requires several communications and interactions between the components of the proposed IoT architecture. These interactions allow an IoT Service Provider (IoT-SP) to conclude the iSLA with an IoT Client (IoT-C). We specif…
Semantic Web Services for Smart Devices Based on Mobile Agents
2005
Among traditional users of Web resources, industry has a growing set of smart industrial devices with embedded intelligence. Just like humans, they need online services (i.e., for condition monitoring, remote diagnostics, maintenance, etc.). In this paper, we present one possible implementation framework for such Web services. Such services should be Semantic Web enabled and form a Service Network based on internal and external agents’ platforms, which can host heterogeneous mobile agents and coordinate them to perform needed tasks. The concept of a “mobile service component†assumes not only exchanging queries and service responses, but also delivering and composition of a service pro…