Search results for "Service use"
showing 10 items of 23 documents
Mental health service users' and professionals' relationship with games and gaming
2017
Background Games and elements of gamification can be utilized in mental healthcare to provide customized interventions for the service users. However, very little evidence exists as to what kind of experiences service users and professionals have towards games and gaming, and what their perceptions of the phenomenon are. This sort of information is needed to help professionals put game-based interventions actively into practice in mental health services. Research objectives The objective is to describe the experiences and perceptions of digital games and gaming from the perspectives of mental health service users and mental health professionals. Methods In this qualitative study, data consi…
Utilizing games in the co-production of mental health services
2020
This study analyses the application of a co-production approach in utilizing digital games and game-related methods in mental health services. The goal is to offer a real-world experiment on co-production, focusing on mental health service users, active gamers and mental health practitioners who worked together in equal ways and valued each other’s unique contributions during the experiment. The implications of a co-production approach for applying digital games in the field of mental healthcare are somewhat limited and under-explored. In this case study, seven workshop sessions were held involving service users, gamers and professionals. Participants were interviewed concerning their exper…
Users of home-care services in a Nordic welfare state under marketisation: the rich, the poor and the sick
2017
Stricter access to public services, outsourcing of municipal services and increasing allocation of public funding for the purchase of private services have resulted in a marketisation wave in Finland. In this context of a Nordic welfare state undergoing marketisation, this paper aims to examine the use of Finnish care services among older people and find out who are using these new kinds of private services. How wide is their use and do the users of private care services differ from those who are using public services? How usual is it to mix both public and private care services? The questionnaire survey data set used here was gathered in 2010 among the population aged 75 and over in the ci…
A Balancing Act-How Mental Health Professionals Experience Being Personal in Their Relationships with Service Users.
2017
Although being personal in relationships with service users is commonly described as an important aspect of the way that professionals help people with severe mental problems, this has also been described to bring with it a need to keep a distance and set boundaries.This study aims to explore how professionals working in psychiatric care view being personal in their relationships with users.Qualitative interviews with 21 professionals working in three outpatient psychiatric units, analyzed through thematic analysis.Being personal in their relationships with users was described as something that participants regarded to be helpful, but that also entails risks. Participants described how they…
Citizen experts in participatory governance: Democratic and epistemic assets of service user involvement, local knowledge and citizen science
2021
Initiatives that attribute expert status to ‘ordinary citizens’ proliferate in a range of societal realms and are generally celebrated for ‘democratising expertise’. By tapping new sources of knowledge and participation simultaneously, such ‘citizen expertise’ practices seem to provide responses to the contemporary decline of trust in political elites and traditional experts that seriously challenges the legitimacy of democratic policy-making. This study distinguishes between three quintessential types of citizen expertise (‘local knowledge’, ‘service user involvement’ and ‘citizen science’) and, from an integrated perspective, critically discusses the value of citizen expertise for public…
Professionals’ views on children’s service user involvement
2021
Purpose Children are gradually attaining recognition as service users and their involvement in service development has been advanced in recent years. This study draws on empirical research in social and health-care services designed for children and families. The purpose of this paper is to analyse how professionals understand children’s involvement as experts by experience. The focus is on professionals’ views and intergenerational relations. Design/methodology/approach The research data comprise 25 individual and 10 group interviews with managers and professionals working in social and health-care services in one Finnish province. The data were analysed using qualitative thematic analysi…
Making experts-by-experience : governmental ethnography of participatory initiatives in Finnish social welfare organisations
2018
This dissertation analyses expertise-by-experience in Finnish social welfare organisations as part of the participatory practices presented as new democracy. It employs a governmental ethnographic method to investigate how a person with difficult experiences is made into ‘an expert of one’s own life’ and how the subjectivity thus created is connected to different possibilities and rationales of participation. It asks: 1. What characterises the subjectivities created in the initiatives? 2. How (through which practices) are the participants constructed as experts? In this summary article the democratic quality of expert-making practices is interpreted through a critical democratic lens by inq…
Attitudes towards people with mental disorders in a general population in Finland :
2011
Stigma is common toward persons with mental health problems and can be defined as a label that sets a person apart from others, links her or him with undesirable characteristics and leads to avoidance by others in society. To aid in the planning of effective and well-targeted initiatives to reduce stigma I examined in my dissertation the prevalence of stigmatizing attitudes of a general population and the factors associated with stigmatizing of people with mental disorders in western Finland. Further, because only a minority of persons with depression are actually treated for their disorder it was also highly interesting to identify the role stigma might have on the use of mental health ser…
Renta de emergencia familiar en Gandia
2011
Sensible ante la situación económica y de nuevas necesidades emergentes, el Ayuntamiento de Gandia, como principal promotor de políticas sociales, considera necesario integrar dentro de sus iniciativas para promover la igualdad, la solidaridad y la mejora de la calidad de vida, un recurso económico para paliar las distintas situaciones en las que se encuentran familias sin ingresos debido a que los adultos integrantes de la unidad familiar se encuentran en situación de desempleo. Se impulsa, como respuesta a estas nuevas necesidades, una prestación de carácter periódico denominada Renta de Emergencia Familiar (REF) que viene acompañada de un conjunto de actuaciones de carácter municipal dir…
Achieving agreement on service needs in child protection : Comparing children’s, mothers’ and practitioners’ views over time and between approaches
2022
Purpose While studies on service users’ participation and their perceptions on the quality of services exist, agreement between family members’ and practitioners’ assessments of the family’s situation has received less interest. The purpose of this paper is to investigate agreement and its effect on outcomes by comparing the viewpoints of three groups of informants (children, mothers and practitioners) in the context of statutory child protection in two study groups – one applying a systemic approach (SPM) and a service-as-usual control group (SAU). Design/methodology/approach A quasi-experimental repeated-measures study design was applied. Outcome data comprised 112 cases (SPM cases n = 5…