Search results for "Service"
showing 10 items of 3964 documents
Using Private Social Care Services in Finland : Free or Forced Choices for Older People?
2016
Use of private social care services among older people is increasing in Finland. This study aims to understand why older people choose private care in a comprehensive tax-subsidized social care system and examines whether people choose private service as a free choice or a forced choice as well as what factors contribute toward making these choices. Data for this study (N = 1,436) were gathered in 2010 from people aged 75 and above living independently at home in two Finnish cities: Tampere and Jyväskylä. Data were analyzed with several quantitative tests: chi-squared tests, multinomial regression analysis, and qualitative content analysis (for the open-ended responses from the survey quest…
El Trabajo penitenciario: ¿De qué partimos y hacia dónde nos dirigimos?
2017
Product market regulation, innovation and productivity
2014
Several recent policy and academic contributions consider that liberalising product markets would foster innovation and growth. This paper analyses the innovation-productivity relationship at the industry-level for a sample of OECD manufacturing industries. We pay particular attention to the vertically-induced influence of product market regulation (PMR) of key input sectors of the economy on the innovative process of manufacturing and its consequences on productivity. We test for a differentiated effect of this type of PMR depending on whether countries are technological leaders or laggards in a given industry and for a given time period. Contrary to the most widespread policy claims, the …
THE INFLUENCE OF THE EXTERNAL ENVIRONMENT ON ORGANIZATIONS
2016
The dynamics and complexity of external environment causes changes in organizations’ overall activity. These can lead to disruptions in their work, with multiple implications, both internally and within the areas in which they act. Since the elements that are related to organizations ‘external environment do not evolve simultaneously in the same direction and with the same intensity, the effects triggered on these entities are different. The influences between organizations and their external environment are reciprocal: the former influence the environment through their products, services, whereas their outer environment influence organizations. Consequently, to increase the efficiency and …
Personal branding or employee advocacy : expert's use of social networking site
2017
This paper deals with social media in building experts’ professional images. In the theoretical part, online communities are discussed in the light of the paper’s topic. The study relies on technological adoption models, and in particular, the UTAUT (Unified Theory of Acceptance and Use of Technology) 2 model. In the empirical part, the use of LinkedIn was analyzed as the major tool for professional networking. Our research results suggest that the use of LinkedIn has been initiated mostly by invitation or encouragement of another user. Only in rare occasions, self-branding was reported as the primary motivation to register into LinkedIn. Self-presentation was improved in the process of usi…
TOWARDS WELL-BEING AT SCHOOL WITH INTEGRATIVE PEDAGOGY
2011
The purpose of this presentation is to consider intervention for developing school well-being and preventing bullying. Intervention is realized with the Integrative Pedagogy [1] [2] and viewed from the perspectives of the school community and the professional development of the school staff. Finnish comprehensive school teachers are highly educated and motivated for their jobs. This has seen as one of the reasons for the good learning results in the academic skills of pupils. There is, however, a need for improvement the well-being of pupils. Bullying in schools is also a common issue. The teachers together with other school professionals need training, both as individuals and as a communit…
Supplementary material 2 from: Burkhard B, Maes J, Potschin-Young MB, Santos-Martín F, Geneletti D, Stoev P, Kopperoinen L, Adamescu CM, Adem Esmail …
2018
ESMERALDA Workshops overview
Supplementary material 1 from: Burkhard B, Maes J, Potschin-Young MB, Santos-Martín F, Geneletti D, Stoev P, Kopperoinen L, Adamescu CM, Adem Esmail …
2018
List of ESMERALDA poject partners
Alignment of contact center workforce management implementation with research and ITIL version 3
2010
The purpose of this research is to theoretically validate three contact center workforce management processes models against both the previous research and the ITIL framework version 3. The three models are about processes themselves, processes implementation, and processes and tools implementation together. The research has been conducted in a constructive way. First, the three models that have been used in real-life are described, the relevant ITIL and workforce management research are summarized, and the ITIL framework service lifecycle is explained on the level it is needed. Then, the models are first compared against the ITIL framework and then against the summarized research. The most…